Mike Crossman

Mike Crossman Email and Phone Number

IT and Web Manager @ N3V Games Pty. Ltd.
Sunnybank, QLD, AU
Mike Crossman's Location
Sunnybank, Queensland, Australia, Australia
Mike Crossman's Contact Details

Mike Crossman work email

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About Mike Crossman

20+ years of IT experience.Implementing cloud based server infrastructure & custom development for our online games & Products. Developing future UI and UX and designing new game features.Key Areas- External and internal web development utilising HTML/CSS/JS/PHP and setup and maintenance of CMS and SaaS systems.- Setup and maintenance of our servers at AWS utilising EC2/RDS/EBS- Setup and manage localisation for our mobile and desktop games.- Setup and management of our ecommerce store and integrations with our own systems via custom code development and integration.- Setup and maintenance of our subscription system utilising third party SaaS and integrating with our own systems via custom API and backend system development.- Working directly with the company directors and managing all aspects of our internal IT infrastructure.- Performing UX and UI design work on our game interface, developing the next gen interface for our future products.

Mike Crossman's Current Company Details
N3V Games Pty. Ltd.

N3V Games Pty. Ltd.

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IT and Web Manager
Sunnybank, QLD, AU
Website:
n3vgames.com
Employees:
10
Mike Crossman Work Experience Details
  • N3V Games Pty. Ltd.
    It And Web Manager
    N3V Games Pty. Ltd.
    Sunnybank, Qld, Au
  • N3V Games Pty. Ltd.
    It & Web Manager
    N3V Games Pty. Ltd. Aug 2008 - Present
    Brisbane, Queensland, Australia
    - Management of all web and IT projects- Ownership of a large international project for a European client publishing its game in Australia (including handling all IT requirements, customer service setup, and strategic direction of the project for 2 years, reporting directly to the client)- Organising the company’s participation in trade shows and handling all aspects of our involvement such as logistics, staff, travel and health and safety both inside and outside of the events- Management of all internal systems and servers- Maintaining documentation of processes and systems- Management of building security systems (biometrics)- Managing ecommerce systems and royalty payments to partners- Internal support ticket prioritisation and resolution- Procurement of IT and company equipment in line with organisational budgets- Advising and reporting directly to the company directors - Implementing new systems such as a new localisation management system and migration to a subscription payment model- Designing and producing marketing assets (such as webpages, e-newsletters, graphic adverts) to promote products and drive revenue- Optimising the user experience and interface design to grow revenue and enhance the customer experience
  • Interzone Games
    Global Customer Service Manager
    Interzone Games Feb 2008 - Jul 2008
    - Built the company’s customer service infrastructure- Set up the international team onsite in the company’s Brazil office- Created policy and process in line with industry best practice- Worked closely with other departments and senior company members to ensure the highest standards of service delivery
  • Auran
    Contractor
    Auran Dec 2007 - Feb 2008
    Managing the online game servers for FURYCustomer Service ManagementCommunity ManagementWeb development for FURY
  • Alchemic Dream
    Service Delivery Manager
    Alchemic Dream Feb 2007 - Dec 2007
    Management of our clientsDevelopment of the customer service infrastructure
  • Alchemic Dream
    Project Manager
    Alchemic Dream Sep 2006 - Feb 2007
    Managing the customer service team for one of our clientsHiring and developing the team to fulfill our clients needs
  • Alchemic Dream
    Shift Leader - Game Master
    Alchemic Dream Jan 2006 - Sep 2006

Mike Crossman Skills

Mmo Online Gaming Computer Games Game Design Video Games Game Development Community Management Team Leadership Customer Service Mobile Games Casual Games Social Games E Commerce Multiplayer Perforce Localization Gameplay Project Management Mmorpg Web Development Customer Relations

Frequently Asked Questions about Mike Crossman

What company does Mike Crossman work for?

Mike Crossman works for N3v Games Pty. Ltd.

What is Mike Crossman's role at the current company?

Mike Crossman's current role is IT and Web Manager.

What is Mike Crossman's email address?

Mike Crossman's email address is vo****@****ail.com

What is Mike Crossman's direct phone number?

Mike Crossman's direct phone number is 617656*****

What skills is Mike Crossman known for?

Mike Crossman has skills like Mmo, Online Gaming, Computer Games, Game Design, Video Games, Game Development, Community Management, Team Leadership, Customer Service, Mobile Games, Casual Games, Social Games.

Who are Mike Crossman's colleagues?

Mike Crossman's colleagues are Graham Edelsten, Ilya Osin, Riley Lemmler, Charles Mccraterson, Lionel Thomas.

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