Mike Cunningham Email & Phone Number

Hollywell, Queensland, AU

Currently serving as the CEO & Director of TechConnect IT Solutions Pty Ltd, Mike is driven by his passion for propelling companies to new heights. He thrives on transforming innovative ideas into practical solutions, particularly in the realm of resource-intensive process optimisation and automation. By leveraging his expertise, Mike empowers.

• Startup company in the Gold Coast, Australia. The company offers support of business critical Internet systems 24/7 365.Responsibilities:
• Large Scale project run on Prince 2 for setup and Customer migration
• Set up of company
• Set up of budgets
• Employment of staff
• Successful in obtaining Australian work Visas for staff

Docklands, Victoria, AU

• One of the major players in the Australian Gaming and Lottery market.
• The company has around 3000 staff and has just relocated its headquarters to Brisbane.
• This is my first step into the Australian Corporate world and as such, I took a less strategic position than I was accustomed to in an effort to learn Australian Corporate life.
• I was tasked with assisting Tatts with their move from Melbourne to Queensland by setting up the DBA department in Brisbane and ensuring knowledge transfer from the previous team in Melbourne. Responsibilities:
• Planning the move using Prince 2 as a guide
• Set up relationship with outgoing team in Melbourne

La Lucia, KwaZulu-Natal, ZA

• Derivco is a company of 800 staff that develops online gaming software and supports and upgrades the systems on which the software runs on behalf of Microgaming. Microgaming were pioneers in the market and are arguably.
• IT Department
• Service Desk
• Service Management
• Projects and Planning
• Build and Distribution DepartmentJob Responsibilities

La Lucia, KwaZulu-Natal, ZA

• Achieved system availability above 99.99 of systems that were required to be available 24/7 365.
• Responsible for the Design, set up and support of IT infrastructure at 5 sites. Sites were small office setups to large scale Ecommerce setups.
• Consulting services on the setup of IT Infrastructure at a further 15 Sites.
• Management of geographically dispersed teams.
• Set up the Technical 24/7 Service desk and achieving exceptionally high levels of service.
• Ensuring full monitoring of the environment.

La Lucia, KwaZulu-Natal, ZA

Successful running of applications support in the IT Department and ensuring Successful support 24/7 365. Managing systems change to ensure maximum availability.

La Lucia, KwaZulu-Natal, ZA

Working in a small Team doing ecommerce support. Focus was mainly SQL Server and supporting in house software.

New systems roll out and Trade floor support across varied platforms

Itil V3 Foundation Exam

Leadership

Hde, Physics And Chemistry

Prince 2

Mcse And Mcdba (Mcp Id 1129172)