Michael De Groot Email & Phone Number

Amsterdam, Noord-Holland, Nl

Leading a team of highly skilled and enthusiastic business analysts and product owners.

Amsterdam, Noord-Holland, Nl

Product owner for:• Arcade: our own unique ERP system supporting our credit insurance business• Atrium: providing value to our customers through our online portal• Atradius insights: our award winning customer online business intelligence platform

Amsterdam, Noord-Holland, Nl

• Requirements Analysis: Supporting all Claims & Recoveries units across the group to come to an aligned view on their business requirements, especially in the areas of invoicing, online services, output, collections and management information.• Project Management: with an emphasis on requirements gathering, testing, training & roll out to end users.• Liaising between IT Services, Collections and Group & Local Claims & Recoveries units.• System expert in various systems in the Project & Process Unit within Atradius

Amsterdam, Noord-Holland, Nl

• Senior Project Manager with extensive international experience in software development for financial services industry.• Certified as Prince2 2009 Practitioner.• Managing projects in the areas of Buyer Ratings, Risk Underwriting & Information Gathering, Pricing, Compliance.• Training non-project managers on project management.

Amsterdam, Noord-Holland, Nl

• Creating and maintaining BusinessObjects Universes.• Developing scripts in PL/SQL to support the load of the data warehouses.• Managing various MI projects.• System expert for MI solution• Redesigned training method for BusinessObjects and providing this training to new and experienced users all across the group.

Amsterdam, Noord-Holland, Nl

• Liaison between IT Services and all business and service units within Canada, USA & Mexico.• System expert for policy system, customer online connections & invoicing.• Responsible for Quality Assurance within the region, i.e., support, training and testing of the enterprise systems supporting the main business processes and BusinessObjects.• Developing and maintaining the company's Intranet site for the NAFTA region.• Project Manager for various projects: Implementation of the enterprise systems in Baltimore and Mexico, Business process redesign, Company merger, Business process redesign for Risk Services, Intranet for NAFTA.• Coaching other project managers.

Amsterdam, Noord-Holland, Nl

• Liaison with between the Global business unit that serves multinational customers and IT Services.NCM International and Global ran their own system in each of their location to support their business processes.• Responsible for 1st and 2nd line support, system documentation and training for all locations with as specialties: management information, reporting and system output.• Assessing and analyzing new business requirements and tested and implemented solutions.• Developing, testing and maintaining output solution in Visual Basic.• Member of System Experts Team that deliveres requirements and priorities for a new group wide policy management system on behalf of all Global offices and responsible for testing Global specific requirements for new group wide policy administration system.• Developing a number of applications to support Global using Microsoft Office.• Project Manager for several projects: System Implementation in Baltimore, Group Wide Training of new policy system, Setting up IT infrastructure of the new Global offices in France, Germany, Italy and Spain, Developing a new buyer underwriting system in Baltimore.

Amsterdam, Noord-Holland, Nl

• Responsible for accounts payable and accounts receivable.• Provided helpdesk support to users across all NCM International locations.• Provided training in reporting tools as Crystal Reports.• Project Manager for the implementation and roll out of NCM Profound Business Intelligence On-line, a market analysis information tool, both within the company and to the customers of all NCM International offices.

Amsterdam, Noord-Holland, Nl

• Familiarized myself with the various business processes of the different departments.• For Marketing & Sales: Designed a pricing method for credit insurance better suiting the needs of an international business environment. Also developed and implemented an automated version.• For IT: Achieved a more efficient use of office automation applications and business support systems.• For Claims & Recoveries: Researched losses of largest insured and made recommendations to limit these.

Economics

Economics

Education record

Education record