Mike Delooze Email and Phone Number
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Result-driven professional with broad technical background and ability to improve team quality. Possesses in-depth analysis and problem solving skills to solve complex technical and business issues. Known to oversee multiple tasks and set priorities while thriving in team environment to meet or exceed established targets. Provides thorough expertise to coach and mentor team, inspire collaboration and initiative to achieve team and individual goals.
Progressive Insurance
View- Website:
- progressive.com
- Employees:
- 27734
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It Problem Management Analyst LeadProgressive Insurance Jul 2021 - PresentMayfield Village, Ohio, United States
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Senior It Problem Management AnalystProgressive Insurance Oct 2016 - Jul 2021Mayfield Village, OhAnalyzes and audits problem tickets and proactively looks for incident and problem trending. Identifies and recommends process improvements. Leads analysis for critical and high priority / multi-platform problems. Coordinates and facilitates meetings to resolve problems. Conducts root cause analysis using a variety of causal analysis approaches, tools, and methodologies.
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Team Leader - North America Deskside Support Services - Abb AccountIbm Apr 2012 - May 2016Wickliffe, OhProvided Leadership for 35 deskside support professionals (25 in US and 10 in Canada), including coaching, mentoring, scheduling resources, coordinating meetings, and planning projects for North American team. -
Team Leader - Us Pc Deployment Center - Abb AccountIbm Sep 2003 - May 2016Wickliffe, OhLed team deploying all new PCs and accessories in US (2K+ PCs per year).
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Manager, Information TechnologyAbb Feb 1999 - Sep 2003Wickliffe, OhSupervised team of 10 - 12 IT professionals on network design and support, server, deskside, and software application support. -
Senior Network AnalystBailey Controls Sep 1995 - Jan 1999Wickliffe, Oh
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Systems Management EngineerBailey Controls Sep 1993 - Sep 1995Wickliffe, Oh
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Systems ManagerWisdom Systems, Inc. Jul 1989 - Aug 1993Pepper Pike, Oh
Mike Delooze Skills
Mike Delooze Education Details
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Electrical Engineering
Frequently Asked Questions about Mike Delooze
What company does Mike Delooze work for?
Mike Delooze works for Progressive Insurance
What is Mike Delooze's role at the current company?
Mike Delooze's current role is IT Problem Management Analyst at Progressive Insurance.
What is Mike Delooze's email address?
Mike Delooze's email address is md****@****hoo.com
What is Mike Delooze's direct phone number?
Mike Delooze's direct phone number is +158573*****
What schools did Mike Delooze attend?
Mike Delooze attended Cleveland State University.
What are some of Mike Delooze's interests?
Mike Delooze has interest in Volleyball, Cleveland Sports Teams, Spending Time With My Family, Fastpitch Softball, Fishing.
What skills is Mike Delooze known for?
Mike Delooze has skills like Problem Management, Causal Analysis, Itil, Lean It, Process Improvement, Information Technology, Leadership, Management, Project Management, Troubleshooting, Operating Systems, Cross Functional Team Leadership.
Who are Mike Delooze's colleagues?
Mike Delooze's colleagues are Marco Vitiello, Lora Schreiber, Dorian Calhoun, Mike Allenson, Krista Hankins, Stacie R. Thomas, Kimberly Skovenski.
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Mike Delooze
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