Mike Dickey Email and Phone Number

After leaving Splunk to co-found the JackTrip Foundation, we discovered that the market need to connect musicians via technology extended far beyond our original philanthropic goals. We first created JackTrip LLC as a wholly-owned, for-profit subsidiary of JackTrip Foundation, and later spun it out as an independent public-benefit corporation. JackTrip Labs combines the latest digital audio and edge computing technologies to make the performance of music over the Internet feasible and accessible to everyone.

My team was responsible for various infrastructure components of the Splunk Enterprise product line, including docker containers, public cloud images and sizing calculators. I built the alpha release of the Splunk Operator for Kubernetes, and advocated for this as a new model for how products are built, distributed, deployed, managed and operated by Splunk's customers. Before departing, I secured and helped build out a new team to properly bring this to market.

Splunk consolidated all of our Release Engineering, Engineering Productivity, Performance Engineering and QA teams into a single Engineering Infrastructure area, which consisted of over 100 engineers in San Francisco, Seattle and Shanghai. I was asked to lead the team as Area Technology Owner (ATO), a role similar to APO in the LeSS model while being more technically oriented.At the time, most testing for Splunk Enterprise was deferred until the very end of each 6-month release cycle, and a release criterion was "no more open bugs than the last release" (which numbered in the thousands). I focused primarily on consolidating and modernizing our tooling and infrastructure to iron out flakiness and reduce the amount of manual work that was required to release software. I wanted to enable more engineers to run more tests, more frequently, earlier in the cycles.We have since raised the bar to a 100% pass rate for every merge to develop. This uses a "golden" suite of tens of thousands of tests that run against thousands of Splunk Enterprise deployments. Today, ORCA and the containerized test infrastructure we built have become ubiquitous at Splunk, now spanning across thousands of servers.

Following the launch of Splunk Stream, I became head of Architecture and Performance for our Applications Engineering department. I recognized that we faced huge challenges with testing Splunk products. We never had enough servers and it involved a lot of manual work to set up clusters, making it very easy to make mistakes. It could take as much as a week just to run a single performance test, which greatly inhibited Splunk's ability to scale our products.I collaborated with our head of QA to solve this problem. Early on, we recognized the efficiency and consistency benefits that came from using Docker containers. We kicked off a new project called ORCA that established a common test framework for Splunk, and secured funding to build containerized test infrastructure with 100 new servers. This enabled us to spin up large scale performance tests in minutes, which previously took several days. Most of the work behind ORCA has since been merged into open source projects used to build the official containers for Splunk Enterprise.

After Splunk acquired Cloudmeter, I led the engineering effort to integrate and re-release its core wire data (or network traffic) capture technology as Splunk Stream. Splunk Stream, used today by thousands of enterprise customers, is able to capture and process gigabytes of wire data per second using a single commodity server.

Cloudmeter was acquired by Splunk in December 2013.Founded in 2007, Cloudmeter was one of the early companies to identify the value in the massive amounts of data that flow through organizations' networks. Cloudmeter helps customers harvest network traffic to create actionable insights across a broad range of use cases. The addition of Cloudmeter will enhance the ability of Splunk customers to analyze machine data directly from their networks and correlate it with other machine-generated data to gain insights across Splunk's core use cases in application and infrastructure management, IT operations, security and business analytics.Cloudmeter was formerly known as "Atomic Labs." We changed the company's name in April 2012 concurrent with our Series A round.

I joined Mercury Interactive following their acquisition of BeatBox. Mercury was subsequently acquired by Hewlett-Packard (HP Software) in July 2006. Although Mercury was a great company, my time there was focused almost entirely on knowledge transfer, supporting and enhancing the BeatBox technology, and integrating it into their Real User Monitoring (RUM) product.

BeatBox was acquired by Mercury Interactive in September 2005.BeatBox Technologies was located in Pittsburgh, Pennsylvania and developed and sold products that helped companies optimize the efficiency and effectiveness of their online presence. Its lead product, the BeatBox® web optimization appliance, passively tapped into computer networks to collect, cleanse, analyze, and deliver real-time click-stream information. In simpler terms, the BeatBox product was a piece of hardware loaded with unique, proprietary software that was installed on customer server racks and both monitored and recorded customers’ web traffic. The product provided these owners of web sites with extensive data on how users interacted with their sites – where users went on the site, what information they sought, and where they had problems (filled shopping carts that were never purchased, etc.). The product provided detailed and aggregate data on thousands or millions of user sessions and also provided the ability to replay each individual session. Companies operating web sites with large numbers of visitors found this product to be particularly valuable in understanding how to improve and optimize their web presences.BeatBox Technologies was formerly known as "ClickCadence."

IRG was a software and consulting company funded by iGate Capital. I was in charge of a team that built an innovative technology for clickstream network data capture that we marketed and sold as eConsumer. This technology became the basis for ClickCadence (later renamed to "BeatBox"), which I spun off as a separate company in August 2002.

TSD was acquired by IRG in March 2000.TSD was my first startup company. We incorporated my senior year in high school and I probably spent far more time working on it than my studies at Carnegie Mellon. Eventually I raised investment capital and took a leave of absence to focus full-time on the startup.We created a web application development platform called Entropy, which featured a built-in relational database and markup language for building dynamic websites.

I learned a lot about marketing, and a little about being a manager.