Director Of Operations
CurrentLead teams responsible for Purchasing, Logistics, In home Installation, Inventory Management, Warehouse and Facilities.
Oct 2022 - Present
AeroLeads people directory · profile
Mike Diller Email & Phone Number
Multi- Unit Leader I Retail and Logistics Professional I People Development Expert - I help teams exceed expectations by putting employees and customers first.
at
Arizona Appliance & Home
1 work email found
@bestbuy.com
2 phones found area 509 and 800
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Multi- Unit Leader I Retail and Logistics Professional I People Development Expert - I help teams exceed expectations by putting employees and customers first.
Location
Greater Phoenix Area, United States, United States
Who is Mike Diller? Overview
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Quick answer
Mike Diller is listed as Multi- Unit Leader I Retail and Logistics Professional I People Development Expert - I help teams exceed expectations by putting employees and customers first. at Arizona Appliance & Home, based in Greater Phoenix Area, United States, United States. AeroLeads shows a work email signal at bestbuy.com, phone signal with area code 509, 800, and a matched LinkedIn profile for Mike Diller.
Mike Diller previously worked as Director of Operations at Arizona Appliance & Home and Sr. Manager - Market Operations at Best Buy. Mike Diller holds Bachelor Of Science (B.S.), History from San José State University.
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{first}.{last}@bestbuy.com
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Profile bio
About Mike Diller
An innovative leader who is passionate about exceeding expectations for both internal and external customers. Drives a people-first formula that positions employees to excel in pursuit of professional goals. Thrives when leading in collaborative environments. Proven ability to collaborate with colleagues and stakeholders to surpass goals and deliver quality products. Focused, results-oriented people leader highly skilled in operations management, supply chain, and logistics. Extensive experience in all areas of retail operations. Proven ability to coordinate and communicate with stakeholders including direct reports, colleagues, and customers. Thrives in dynamic and progressive environments requiring focused decision-making and team-building talents. Appreciated by colleagues for earning great bottom-line results and building solid teams. Lauded by senior leadership for problem solving, providing creative solution, and driving results. Leadership | Coaching: 10+ years of people leadership experience. Utilizes a coaching-centered method of teaching, training, and developer directs and indirects. Personally developed 200+ directs throughout career. Operations Excellence: 16+ years of proven operations expertise primarily in the private sector supporting amazing brands such as Best Buy. Approaches operations by using analytics and root cause analysis to drive performance across teams and groups. Inventory/Asset Protection: 15+ years of inventory and asset protection expertise guarding billions in inventory throughout career. Merchandising: Skillfully creates forceful and innovative presentations and merchandising collateral that effectively educate and train executives, associates, and customers. Supply Chain: 15+ years of proven supply chain expertise. Recognized by supply chain experts as a versatile, professional leader capable of delivering financial and operational excellence. Employee Development: 18+ years of creating impactful training materials and helping to facilitate hundreds of employee training sessions as well as being a skilled 1:1 personal coach and trainer. Work has led to hundreds of employees and leaders promoted into mid to senior level leadership roles. Customer Obsession: 20+ years of gathering and analyzing customer insight to develop strategies for multiple business groups that have driven YOY customer service improvement throughout my career. Deeply interested in the customer experience from the first click to the last mile.
Listed skills include Store Management, Merchandising, Retail, P&L Management, and 45 others.
Current workplace
Mike Diller's current company
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6 roles · 27 years
Mike Diller work experience
A career timeline built from the work history available for this profile.
Sr. Manager - Market Operations
Oversee all operations functions of 40 Best Buy stores across Washington/Oregon/Alaska/ Idaho and Montana. Provide business, training and analytic support to Sr. Market Director and 4 District Managers. Support operations and services leadership in the 40 stores within the market.Subject matter expert in all retail operations (Merchandising, Inventory.
Apr 2014 - Aug 2022
District Services Manager
- Responsible for sales and fulfillment of Geek Squad services throughout 11 stores across the states of Washington and Alaska. Motivated and trained services and sales leadership employees within the stores to properly.
- Developed a performance management process and rhythm for retail territory that resulted in the Territory improving to top ranked performance.
- Coached and trained store leaders and line level employees to exceed customer expectations. District delivered company leading customer engagement improvement for fiscal 2013 and 2014
- Worked as part of a cross functional team that led the rollout of a repair “ship to client” fulfillment model that has reduced costs and improved client satisfaction by 15% across the retail organization
- Identified gaps in services revenue performance and helped lead district peers in a plan that improved revenue dollars. District grew revenue ahead of company performance in fiscal 2014 by 10%.
2012 - Apr 2014
District Field Support Manager
- Accountable for delivering senior-level operations support across a 16-store district in Washington state with annual revenues of $575 million. Responsible for training, coaching, and supporting 32 assistant store.
- Ranked in top quartile (top 25%) in position nationwide in 2010 and 2011, leading district to consistently rank in the top 5 of the company in sales and profitability.
- Instrumental in creating signage processes and collateral for district stores adopted and rolled out for use company-wide.
- Developed lucrative sales processes for accessory bundles adopted for use throughout company.
- Repeatedly led district to underspend SG&A budget for each year of position tenure.
- Achieved exemplary 98% level of accuracy in physical inventory audits across district through planning, execution and meticulous follow up.
2009 - 2012
~3 yrs
General Manager
- General Manager 2004 – 2009Full P&L responsibility for a Best Buy store generating $32 million in revenue with over 100 employees and 5 salaried managers.
- Increased annual revenues from $25 million to $32 million through implementation of innovative sales and customer service strategies.
- Recruited by corporate management to build, roll out, and test "Matrix," a company financial reporting systems eventually adopted across the organization.
- Partnered with other general managers to create visionary sub-market business plan presented to company president in 2008.
- Developed and supported 5 associates in rising to general management positions.
2003 - 2009
~6 yrs
Assistant Store Manager
1999 - 2004
~5 yrs
1 education record
Mike Diller education
-
San José State University
FAQ
Frequently asked questions about Mike Diller
Quick answers generated from the profile data available on this page.
What company does Mike Diller work for?
Mike Diller works for Arizona Appliance & Home.
What is Mike Diller's role at Arizona Appliance & Home?
Mike Diller is listed as Multi- Unit Leader I Retail and Logistics Professional I People Development Expert - I help teams exceed expectations by putting employees and customers first. at Arizona Appliance & Home.
What is Mike Diller's email address?
AeroLeads has found 1 work email signal at @bestbuy.com for Mike Diller at Arizona Appliance & Home.
What is Mike Diller's phone number?
AeroLeads has found 2 phone signal(s) with area code 509, 800 for Mike Diller at Arizona Appliance & Home.
Where is Mike Diller based?
Mike Diller is based in Greater Phoenix Area, United States, United States while working with Arizona Appliance & Home.
What companies has Mike Diller worked for?
Mike Diller has worked for Arizona Appliance & Home, Best Buy, and Best Buy/Geek Squad.
How can I contact Mike Diller?
You can use AeroLeads to view verified contact signals for Mike Diller at Arizona Appliance & Home, including work email, phone, and LinkedIn data when available.
What schools did Mike Diller attend?
Mike Diller holds Bachelor Of Science (B.S.), History from San José State University.
What skills is Mike Diller known for?
Mike Diller is listed with skills including Store Management, Merchandising, Retail, P&L Management, Customer Satisfaction, Loss Prevention, Sales Operations, and P&L.
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