Mike Dishman Email & Phone Number

Sparta, Tennessee

I collaborate with OEM businesses to enhance growth and efficiency, focusing on key customer accounts and process optimization. By leveraging my expertise, I drive exceptional sales performance and implement visionary strategies that are crucial to our success, utilizing trendsetting metrics and AI to inform decision-making.Key Contributions:• Manage top customer accounts to ensure exceptional sales and service.• Optimize operational efficiency and streamline workflows with a data-driven approach.• Evaluate and approve new customers to align with strategic goals.• Foster a collaborative team culture that propels organizational growth.How It’s Done:• Implement innovative strategies to enhance revenue while reducing costs.• Utilize AI and advanced metrics to gain deep insights into client needs, delivering tailored solutions.• Lead and refine processes to boost efficiency and effectiveness across the organization.Achieved Outcomes:• Realized significant cost savings through strategic internal account management.• Improved service delivery and reduced operational costs, enhancing overall performance.• Made a lasting impact on business growth and strengthened client relationships.

Sparta, Tennessee, United States

I support our congregation seeking spiritual leadership and community care, guiding individuals through their spiritual journeys while fostering a nurturing environment. Through the leadership of Jesus Christ, I deliver impactful sermons and organize meaningful community outreach initiatives.Key Contributions:• Guide congregants through their spiritual journeys, offering personalized counsel and support.• Facilitate impactful worship experiences and organize community outreach programs to foster engagement.• Cultivate an inclusive and supportive church environment that welcomes all.How It’s Done:• Deliver resonant sermons and facilitate uplifting worship that inspires the congregation.• Implement community outreach initiatives to promote involvement and enhance support.• Build and nurture lasting relationships within the congregation, fostering a strong sense of belonging.Achieved Outcomes:• Enhanced spiritual growth and personal development among congregants.• Strengthened community ties and increased attendance/support within the church.• Created a positive and inclusive atmosphere that contributes to overall well-being and belonging.

Cookeville, Tennessee

I lead businesses in exceeding their sales targets and driving growth by managing and developing dynamic sales teams. Leveraging my expertise, I navigate vendor negotiations and implement effective pricing strategies to enhance performance and expand market presence.Key Contributions:• Led a team of 8 sales professionals, consistently driving them to exceed monthly sales targets.• Managed the full personnel cycle, including hiring, training, and performance management.• Navigated vendor negotiations and executed strategic promotions to boost market visibility.How It’s Done:• Implement effective pricing strategies and promotional activities to drive sales.• Pioneer new revenue channels, including exploring B2B sales opportunities.• Apply strategic leadership to enhance market presence and elevate sales performance.Achieved Outcomes:• Consistently achieved sales targets, resulting in significant revenue growth.• Enhanced market presence and improved overall team performance.• Successfully entered new revenue channels, penetrating new markets, contributing to overall business success.

I lead sales and promotional efforts for new product lines, strategically focused on achieving company objectives across the East Coast region. As the primary liaison with suppliers and distributors, I leverage my expertise to ensure successful outcomes and maximize market potential.Key Contributions:• Led the promotion and sales initiatives for a new product line across the East Coast• Managed supplier and distributor relationships to meet company sales objectives• Executed internal responsibilities, including budget preparation, market analysis, and sales reportingHow It’s Done:• Develop and implement effective sales and promotional strategies• Conduct comprehensive training for sales representatives to boost team effectiveness• Prepare and manage budgets, analyze market trends, and generate detailed sales reportsAchieved Outcomes:• Successful achievement of sales objectives and increased market presence• Enhanced team effectiveness and operational efficiency• Accurate budget management and insightful market analysis contributing to business success

Sparta, Tennessee

In a dual role overseeing both customer service and product management for a Business Unit with tens of millions in revenue, I successfully launched and executed the company roadmap, driving innovation and enhancing efficiency. I led cross-functional teams, providing extensive training and coaching to optimize product development processes and ensure high standards of customer service.Key Contributions:• Launched and managed the company roadmap, fostering inter-department collaborations and driving innovation• Oversaw customer service operations, maintaining high standards of satisfaction and managing a team of direct reports• Managed project tasks including establishing a new website, strategic sales planning, and developing a competitive pricing structureHow It’s Done:• Provide leadership and mentoring to cross-functional teams to enhance product development and customer service• Execute comprehensive training programs and guide teams through process improvements• Implement strategic initiatives for website development, pricing structure, and custom project managementExpected Outcomes:• Enhanced product development processes and customer satisfaction• Successful implementation of strategic projects and pricing structures• Improved inter-departmental collaboration and overall business efficiency

As a Regional Sales Manager, I delivered exemplary service to longstanding clients, fostered new business relationships, and created innovative promotional opportunities. I leveraged extensive product knowledge to drive sales and meet targets.Key Contributions:• Boosted sales and developed new business relationships through strategic brand recommendations and innovative promotions• Demonstrated a customer-centric approach, leading to increased growth and exceeding targetsHow It’s Done:• Utilize deep product knowledge and strategic insights to drive sales and create promotional opportunities• Build and maintain strong client relationships, focusing on customer needs and market dynamicsAchieved Outcomes:• Increased sales and growth through effective sales strategies and customer engagement•Successful development of new business opportunities and enhanced client relationships

I excel in driving sales and customer service goals within a specified region, leveraging my expertise to achieve and surpass targets. My focus on cultivating and nurturing client relationships contributes significantly to revenue growth and exceptional customer satisfaction.Key Contributions:• Achieved and exceeded sales and customer service goals within the designated region• Developed and maintained strong client relationships to drive revenue growth• Ensured high levels of customer satisfaction through effective sales strategies and proactive serviceHow It’s Done:• Implement customer-centric sales strategies to meet and exceed targets• Proactively engage with clients to address their needs and enhance relationships• Deliver high-quality service and support to drive overall organizational successAchieved Outcomes:• Increased revenue and successful achievement of sales goals• Enhanced customer satisfaction and loyalty• Positive impact on the overall success and growth of the organization

I specialize in managing top accounts and buying groups, delivering exceptional service and building lasting relationships. My expertise ensures seamless transactions and enhances the overall client experience.Key Contributions:• Delivered exceptional service to top accounts and buying groups, fostering strong relationships• Addressed client inquiries effectively and ensured high levels of customer satisfaction• Managed accounts and facilitated transactions to enhance the client experienceHow It’s Done:• Utilize deep understanding of client needs to provide personalized and proactive support• Facilitate smooth transactions and resolve issues promptly to maintain satisfaction• Build and nurture relationships to support the success of key accountsExpected Outcomes:• Enhanced client satisfaction and loyalty through high-quality service• Successful management of top accounts and buying groups• Positive contribution to the overall success of key accounts and the organization

As a results-oriented manager, I have a proven track record of overseeing all aspects of store operations, including profit and loss responsibilities for multiple retail locations. My focus on operational efficiency and employee development has consistently contributed to the success of the stores I manage.Key Contributions:• Oversaw complete store operations, including profit and loss responsibilities for multiple locations• Managed inventory control, purchasing, scheduling, and receiving to ensure operational efficiency• Played a key role in hiring, coaching, and terminating employees to support team growth and effectivenessHow It’s Done:• Implement effective inventory management and purchasing strategies to optimize store operations• Provide leadership and coaching to employees, fostering a productive and growth-oriented work environment• Ensure smooth scheduling and receiving processes to maintain operational efficiencyAchieved Outcomes:• Enhanced operational efficiency and profitability across multiple retail locations• Improved employee performance and growth through effective management and coaching• Recognition through managerial and sales awards, demonstrating a consistent commitment to excellence

With a Top Secret security clearance, I specialized in the meticulous servicing and maintenance of critical assets within the government sector. My expertise ensures the security and operational integrity of sensitive government assets through comprehensive management and adherence to compliance protocols.Key Contributions:• Managed maintenance and servicing of missiles, space lift boosters, payloads, and R&D systems• Oversaw environmental blast doors, valves, subsystems, components, and support equipment• Ensured the security and operational integrity of top-secret facilities and systemsHow It’s Done:• Apply detailed knowledge and compliance protocols to maintain and secure sensitive government assets• Conduct thorough servicing and maintenance of complex systems and components• Manage critical infrastructure with a focus on operational excellence and securityAchieved Outcomes:• Enhanced security and reliability of top-secret government assets and facilities• Successful maintenance and operational integrity of complex systems and equipment• Demonstrated excellence in compliance and asset management within sensitive environments