Promoted to join the Senior Leadership Team. Undertaking CIO level responsibilities including the definition and delivery of group technology and innovation roadmaps, cyber security, cloud, logistics, IT support, warehouse automation and management, business intelligence, ERP, VDI and multi-site IT infrastructure.Delivered through a cross-functional department with a focus on continual improvement and agile processes. Leading the adoption of robust software engineering practices including continuous integration and deployment, test automation, source code control with peer-review, fault-tolerant cloud architectures, immutable infrastructure, containerization, open-source technologies and functional languages.Group wide technology-first transformation, 600+ staff change programmes, agile project management, cloud migration, warehouse mechanisation, business and finance process automation, logistics digitisation and ERP reimplementation.Cyber security and privacy program incorporating audit, risk mitigation, training, programming and certification of compliance for Cyber Essentials, GDPR, DPA, PCER and PCI-DSS. Full business continuity and disaster recovery including highly available cloud infrastructure, fault-tolerant vSphere clustering, multi-tiered data backup, redundant site mirroring, and intra and inter site networking.Riverford is employee owned and founded upon strong ethics and a fairness for growers, customers and staff. Riverford is the largest independent retailer of organic food in the UK delivering over 75,000 orders per week with over 1000 staff nationwide and a turnover of more that £100M.

Promoted to deliver IT transformation in back-office systems following success transforming and enhancing customer facing systems both before and during the pandemic.With deliveries surging and turnover up over fifty percent, innovate and pragmatic IT solutions were utilised in order to push the bounds of existing system capability. Result was the successful handling of largest ever delivery numbers whilst also reducing the demand for IT support.Took responsibility for key contract with third party supplier where deliveries were consistently late and quality was low. Utilised agile practices, improved communication, and decreased feedback loops to drive up software quality and delivery frequency. Changed the focus to user experience and drove through high priority changes that significantly improved the feedback from users.Drove cost-reduction in the AWS cloud hosted infrastructure through greater utilisation of spot capacity, savings plans, shift to newer instance types, and changes to backup management resulting in significant savings.

Promoted to spearhead transformational software development investment to improve customer experience, grow customer numbers and increase profit.Launched new customer app and website, scaled infrastructure to support rapid customer growth during the pandemic with minimal customer impact, introduced new technology solutions for stock, content and product management, continued investment in cloud infrastructure, obtained PCI compliance, enhanced cyber security, hired new leading IT talent, and decommissioned legacy platforms, whilst managing cost in a multi-million budget. Reporting to and influencing Board Level stakeholders.

Joined at time of company transformation to re-establish board level trust in IT. Pioneered innovative, pragmatic strategies to rapidly improve customer experience on the website and drive increased customer numbers and turnover. Hired new cross-functional development team. Used Scrum to strengthen engagement, increase software delivery frequency and drive up quality.Led migration to new card payments gateway, enhanced quality assurance, improved legacy PHP website, introduced infrastructure as code. Moved website hosting to Docker in AWS increasing reliability, driving £200K+ cost savings and improving performance.

Approached by management team to revitalise a failing project team and deliver a key project to generate complex, high resolution PDFs for transition from traditional printing presses to new automated printing line. Revitalised underperforming team through coaching, direction setting, business planning and requirements definition to become highest performing team in just 12 months. Instilled agile methodologies and defined new standards leading to delivery on time, under budget and with a consistently high level of quality.

Pioneered technical strategies to enhance storage and processing of digital publications to support demanding non-functional requirements and provide high-availability, low latency service successfully within challenging deadlines.

Senior Web Developer working across multiple web based .Net systems for various defence clients; enhancing legacy applications. Key contribution was to combine XSLT documents server side and cache resulting documents in browser to improve application performance 10-fold.

Creating cutting-edge web applications to create/edit complex digital photos and prints within the web browser, removing need for Adobe Flash. Used Java, GWT, HTML 5 and CSS as part of a modular solution for in-store photo booths.

Hired to lead automation of backend processes, with a view to providing a faster response to customer requests for new ADSL connections. Recommend Hermes (Java open-source project) to enable ebXML integration with BT and achieve quicker project completion. Customised WCF to support SOAP with attachments, which was required for Hermes integration.

Providing website and back-end systems support, leading ongoing development using C#, .Net 3.5 and ASP.Net. Developed investors microsite to enhance funds’ performance communications using ASP.Net MVC. Created prototype application using Oracle Coherence to enhance website performance.

Enhanced in-house content management system (CMS) to include search capabilities. Devised new training management product for doctors, using C#, .Net Framework 3.5, ASP.Net, LinqToSQL, and SQL Server.

Guided and trained Software Development team creating a web based flexible employee benefits management system. Led team as Scrum Master, instilling agile approach. Installed and administered Team Foundation Server.

Leading the development of two key components of the HP Digital Media Platform.

Working on the development of two key components of the HP Digital Media Platform.