Mike Dol Email & Phone Number

Auckland

Auckland

This roles forms part of an Account team that seeks to manage all services delivered by Spark. As a Technical Delivery Manager I maintained BAU services delivering exceptional customer experience and operational efficiency by liaising with other parts of Spark and the wider supplier community based on ITIL processes for various companies such as Woolworths, Kiwirail, Westpac, Fletchers, HH St John, Health Alliance, Mainfreight and Heartland Bank.

Server and Desktop Support.

Mt Eden Auckland

Clearpoint is a large and diverse privately owned Auckland based software consultancy. Assigned to Cognition NZ as primary user contact, handling issues from Level 1 to 3 and interacting with vendors as required to resolve issues and manage strategic initiatives.Position: Contract IT ManagerTechnology: Microsoft server 2003 , 2008, iPhones, Printers, Office 365, Windows CRM, ZOHO, Citrix, Intune, Retain, Zendesk. Responsibilities: • Sole charge IT&T support • Subject matter expert all technology• Complete 2008 AD , file management and Exchange 2013 environment• 2 office locations, 120 Laptops, 120 IPhones, 30+ IPads, 8 Macs and 4 Network Printers• Project manage contractors on site /network• Presentation and Training of new and existing productsAchievements: • Managed a seamless office move in Sept 2104• Oversight of 365 office migration August 2015• Implementation of OneDrive across company September 2015

Central Auckland

A diverse company of 350 staff 25% owned by Vodafone NZ. It runs a number of retail stores and manages accounts for Vodafone.- Mobile App specialist for: o - Airwatch Mobile Device Management platform (MDM), o - SureLock© and SureFox©: Android security and management apps. o - Zello: Push to talk over mobile data. o - Whatsapp: instant text over mobile data- Mobile security design and deployment- IP product support, LAN/WAN pre-sales support- Primary support for Trixbox IP based PABX. - Planning and implementation for migration from Windows server 2003 to 2012 DC.- Installation, training and level 1 and 2 fault finding for VSDM (Vodafone Secure Device Management) for Vodafone Corporate and Government clients

Greenlane Auckland

Acronym Ltd : A privately owned medium sized IT and software company.- Provided technical support and training to end users- Pre-sales hardware and software support to account management team- Server support: 2008 R2, 2003, enterprise, SBS, Terminal Server. - Desktop support: Win 7, Vista, XP, 95 and Apple. - Software suites support: Backup exec, Symantec end point, Mail Marshall, Eset – Nod32, Kaspersky AV, Microsoft office 2003, 2007, 2010. - Phone systems support: PABX, IP, SIP, fax, eftpos. - Contractor Vodafone. In the last 3 months I have presented and installed Vodafone Secure Device Manager (VSDM) to a variety of corporate clients. VSDM is a Vodafone branded console of Airwatch. It allows management and deployment of smart devices. I have also done some IP and mobility consulting to some corporate clients on Vodafone’s behalf.

Takapuna

Operated property maintenance business during school hours, while being primary caregiver for family.

Auckland, New Zealand

A boutique consultancy providing IT services to various small and medium sized clients.- ‘Virtual IT Manager’ for a number of business clients throughout Auckland.- Supply, installation and support of all IT hardware including desktops, laptops, printers, servers, cabling, routers and mobile solutions.- Limited support of Apple products – consulted on networking for Middlemore Hospital Echo Cardiogram suite.

Auckland, New Zealand

A boutique consultancy providing IT consultancy and services to various clients who included Telecom NZ, Bell South and Telecom Cellular.Pre and Post Sales, Head Designer and IT Specialist Established provider of Mobile Office technology to the NZ market. Introduced Mobile EFTPOS to NZ. Sales of desktop and notebook computers, networks, PDAs and mobile phones. Design and manufacture of Mobile Office – including briefcases, integrated power supply and communications systems. Developed a niche market in mobile computing that developed into new markets including LAN and WAN design, IP networking and custom solutions.

Honours Degree, Electrical, Electronics And Communications Engineering, Hons

Published and Presented a paper to Engineering conference in 1984 on my final year project which detailed the successful design of a low.

Education record