💻 Mike Dowler work email
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💻 Mike Dowler personal email
Experienced IT administrator specialising in management of macOS endpoints and SaaS apps. Jamf Certified Expert. Proficient in scripting using shell (bash/zsh), python and powershell.
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Tech OperationsElevenlabsLondon, England, Gb
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It Systems Engineer (Security)Uk Fintech Aug 2023 - PresentI am on a small team managing IAM, MDM, and SaaS solutions for a global fintech. Key projects so far include:- migrating our IAM solution (Okta) from using Active Directory as the source of truth to native Okta Directory, including moving AD-sourced applications (eg MS Entra) to being Okta-sourced - Setting up SSO (SAML/OIDC) and SCIM provisioning for multiple applications, including Apple Business Manager, Atlassian Guard- Addressing pentest findings in relation to the internal IT environment- Management of AWS-hosted environment to reduce costs and implement appropriate network security rules- Installation and troubleshooting of log collectors to gather system logs from on-prem and SaaS services, to assist security colleagues with testing different SIEM solutions -
It Systems EngineerTeya Oct 2022 - Jun 2023London, Gb -
Senior Workplace ArchitectSwiss Re Jun 2022 - Oct 2022Zurich, Zurich, ChConfiguring Microsoft InTune for management of macOS devices. -
Systems Administrator Team LeadPing Identity Apr 2021 - Jun 2022Denver, Co, UsI lead a small team responsible for managing the configurations of SaaS apps and end-user devices across Ping, including:- our internal IAM stack- cloud email and productivity suite - meeting and collaboration tools - endpoint management tools -
It System AdministratorPing Identity Aug 2018 - Apr 2021Denver, Co, Us
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It SupportHighq Mar 2017 - Aug 2018London, GbI am responsible for all aspects of End User Computing, in particular imaging workstations, managing accounts for active directory and cloud services, and maintaining the internal network. Reporting to the CISO, I also design and apply settings to meet the company's security requirements. -
Mac Support EngineerCorrect Group Ltd Nov 2016 - Mar 2017Kentish Town, London, Gb -
Support AnalystCaci Ltd Feb 2015 - Nov 2016London, England, Gb -
Training For It SupportJust It Dec 2014 - Jan 2015London, GbI have achieved Comptia A+ certification and am currently training for Microsoft MCTS qualifications in Windows 7 (70-680) and Windows Server (70-640). -
Associate (Patent Attorney)J A Kemp Oct 2012 - Oct 2014London, England, GbI worked with clients to help them protect and exploit their inventions, in a range of chemical-related technologies. I was able to quickly understand the nature of the invention, assess the impact of any prior publications, and propose strategies to my client for overcoming any patentability issues. My role required regular communication with clients and Patent Offices, predominantly in writing, but also by telephone and in face-to-face presentations.Internally, I provided first line support and training to my colleagues in the use of the firm's records management software. -
Patent AttorneyMarks & Clerk Sep 2006 - Jul 2011London, England, GbI qualified as a Chartered Patent Attorney and European Patent Attorney in August 2008.I represented a number of local and international clients, including a local university and an international blue-chip manufacturer. -
Technical AssistantWilson Gunn | Patent & Trade Mark Attorneys Aug 2004 - Aug 2006Manchester, Greater Manchester, Gb -
Customer Service RepresentativeReed Sep 2003 - Jul 2004London, GbCustomer service representative in the busy call centre for the credit card department of a UK bank. I handled customer telephone enquiries and provided customer support, particularly in relation to the status of credit card applications.
💻 Mike Dowler Skills
💻 Mike Dowler Education Details
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University Of CambridgeNatural Sciences (Chemistry) -
Queen Mary University Of LondonManagement Of Intellectual Property
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University Of BirminghamChemistry
Frequently Asked Questions about 💻 Mike Dowler
What company does 💻 Mike Dowler work for?
💻 Mike Dowler works for Elevenlabs
What is 💻 Mike Dowler's role at the current company?
💻 Mike Dowler's current role is Tech Operations.
What is 💻 Mike Dowler's email address?
💻 Mike Dowler's email address is md****@****erk.com
What schools did 💻 Mike Dowler attend?
💻 Mike Dowler attended University Of Cambridge, Queen Mary University Of London, University Of Birmingham.
What skills is 💻 Mike Dowler known for?
💻 Mike Dowler has skills like Intellectual Property, Technical Support, Microsoft Office, Windows 7, Problem Solving, Remote Troubleshooting, Customer Service, Active Directory, Information Technology, Pc Building, Legal Writing, Mac Osx.
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