Mike Duckels ✔ Email and Phone Number
Mike Duckels ✔ work email
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Mike Duckels ✔ personal email
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Division Director of Business Operations ManagementFeel free to connect with me using: ►►►mduckels@gmail.com ◄◄◄All Invitations to Connect Welcome*********************************************************************************************************Recruiters, HR Managers, Hiring Managers connect with me to get access to my network deep in industry and business leadership.*********************************************************************************************************I am a seasoned Operations Manager with over 15 years experience directing operations, distribution, warehousing, sales, safety, customer and franchise services. I have a demonstrated ability to collaborate or partner with executive leadership and achieve business growth, customer satisfaction and profitability at the branch, region and division levels My unique expertise is in improving customer service and associate safety. People who know me best say I excel in partnering with executive leadership to translate strategy into improved operational performance. I am also recognized as an executive leader, accomplished in: domestic operations, data analysis, P&L management, project management and budgeting.The key to my success includes:★ Leading People: I create strategies that maximize associate potential and foster high ethical standards.★ Building Coalitions: I build strong partnerships with operations & other key functions. ★ Leading Change: Encouraging associate creative thinking, focus, intensity, and persistence, I have successfully developed & implemented an organizational vision that use all parts, not just a few.★ Business Acumen - Very sound understanding of how to effectively manage human, financial & technology resources, in a manner which instills trust & accomplishes the organization's mission. To brainstorm and collaborate on these perspectives especially as it relates to your environment, I would gladly discuss this with you. Call me (901) 414-8874.
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Field Sales And Service RepresentativesRust-Oleum/Ready SealMemphis, Tn, Us
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Field Sale/Service RepresentativeReady Seal Mar 2017 - PresentW Tn, W Ky, Ark, Miss And La
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Founder | Division Director Of Business Operations ManagementLeaders In Division Director Of Business Operations Management In Collierville, Tennessee 2015 - PresentAttending Networking Events Researching Industry LeadersTracking Industry TrendsParticipating in Industry Discussions
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Proservice SpecialistLowe'S Companies, Inc. Oct 2015 - Mar 2017Memphis, Tennessee -
Safety ManagerTerminix Nov 2014 - Jan 2015I monitored status of division, region, and branch safety compliance, reported non-compliance issues to the division, and worked with divisions on remediation plans. I conducted audits of fumigation branches to improve safety and performed yearly fumigation refresher training. I consulted with an engineering firm to design an engineered proven fall protection system for our fumigation branches.To discuss how to monitor and conducting compliance audits along with… Show more I monitored status of division, region, and branch safety compliance, reported non-compliance issues to the division, and worked with divisions on remediation plans. I conducted audits of fumigation branches to improve safety and performed yearly fumigation refresher training. I consulted with an engineering firm to design an engineered proven fall protection system for our fumigation branches.To discuss how to monitor and conducting compliance audits along with designing an engineered system especially as it relates to your environment, call me now at (901) 414-8874. Show less -
General ManagerTerminix Product Sales/Paragon Apr 2014 - Nov 2014I was responsible for managing P&L's, budget and provided leadership and coaching to office team and instituted strategic planning. In addition I led the day-to-day office duties of order placement, billing and ordering and managed warehouse associates in maintaining order shipment and receiving standards. I excel in partnering the company vision, coaching and mentoring to achieve excellent customer service and satisfaction. I supported TMX franchise owners and guided… Show more I was responsible for managing P&L's, budget and provided leadership and coaching to office team and instituted strategic planning. In addition I led the day-to-day office duties of order placement, billing and ordering and managed warehouse associates in maintaining order shipment and receiving standards. I excel in partnering the company vision, coaching and mentoring to achieve excellent customer service and satisfaction. I supported TMX franchise owners and guided Paragon sales force in selling products to distributers. Here is where I transformed the business from behind 3 million in sales and 2 million in profit to up 1 million in sales and 800,000 in profit by capitalizing on opportunities to streamline performance and introducing efficiencies to exceed revenue profit goals. To brainstorm and collaborate on any of these perspectives especially as it relates to your environment, call me now at (901) 414-8874. Show less
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Safety Fumigation ManagerTerminix Jan 2012 - Apr 2014Business leaders like me because they know I can be counted on because I have the reputation for training branch associates in the field of fumigant safety.People say that I have a passion and knack in partnering with branch associates. I quickly gain there trust, putting them as ease, allowing me to ask probing questions to get better understanding field strategy's.
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Division Service ManagerTerminix Dec 2003 - Apr 2014I am a highly energetic accomplished senior service and operations executive with an outstanding track record of operational and service excellence within complex, billion dollar organizations with service delivery and customer retention.As a Service and Operations Leader, I increase overall performance by developing and executing strategic plans that drive growth, increase customer satisfaction, and improve efficiency. I am skilled at developing and building high performing… Show more I am a highly energetic accomplished senior service and operations executive with an outstanding track record of operational and service excellence within complex, billion dollar organizations with service delivery and customer retention.As a Service and Operations Leader, I increase overall performance by developing and executing strategic plans that drive growth, increase customer satisfaction, and improve efficiency. I am skilled at developing and building high performing teams that lead with passion, a high sense of urgency, and a burning desire to win and exceed expectations.People say that I have an affinity working with ground level associates aspiring to learn about leadership with the backdrop of great customer satisfaction. I provide leadership, mentoring and training to the associates to help them develop skills so they can become our future leaders. Show less
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Vp ServiceTerminix Nov 2001 - Dec 2003Greater Memphis AreaTerminix is the world’s largest termite and pest control provider and services 2.3 million residential and commercial customers with $2B in revenue with operations in 47 states and 11 countries. The VP of Service provides leadership and direction for the complete service experience. I have developed and implemented creative services strategies, utilizing technology with a focus on the complete life-cycle of services; primary contact, installation of product service lines, technical… Show more Terminix is the world’s largest termite and pest control provider and services 2.3 million residential and commercial customers with $2B in revenue with operations in 47 states and 11 countries. The VP of Service provides leadership and direction for the complete service experience. I have developed and implemented creative services strategies, utilizing technology with a focus on the complete life-cycle of services; primary contact, installation of product service lines, technical support and repair of customer relations regarding service recovery.I an a highly energetic accomplished provider of hands-on leadership necessary to continuously improve the Customer Service Promise with teams at the Corporate office, Branches, Franchises and International Partners. Show less
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Branch Manager | Technical Specialist | Division ManagerTerminix 1990 - 2001I provided coaching and mentoring for region and branch managers to cultivate individual talents. I conducted quarterly new hire service manager schools.• Developed Farm Fly program• Trained and mentored two service mangers to become Branch Managers
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Branch ManagerChemlawn Lawn, Tree & Shrub And Orkin Lawn Care 1978 - 1990General Manager of a Branch location. Supervised branch personal, hired and trained new staff. Managed Sales and Revenue, fleet, chemical and material inventory and orders, and P & L statements.
Mike Duckels ✔ Skills
Mike Duckels ✔ Education Details
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Southern Illinois University, EdwardsvilleBiology, General -
Alton High School, Alton, Illinois
Frequently Asked Questions about Mike Duckels ✔
What company does Mike Duckels ✔ work for?
Mike Duckels ✔ works for Rust-Oleum/ready Seal
What is Mike Duckels ✔'s role at the current company?
Mike Duckels ✔'s current role is Field Sales and Service Representatives.
What is Mike Duckels ✔'s email address?
Mike Duckels ✔'s email address is md****@****ail.com
What schools did Mike Duckels ✔ attend?
Mike Duckels ✔ attended Southern Illinois University, Edwardsville, Eastern Illinois University, Alton High School, Alton, Illinois.
What are some of Mike Duckels ✔'s interests?
Mike Duckels ✔ has interest in Environment, Pest Control, Science And Technology, Animal Welfare, Health.
What skills is Mike Duckels ✔ known for?
Mike Duckels ✔ has skills like Team Building, Customer Satisfaction, Operations Management, Customer Service, Leadership, Training, Strategic Planning, Management, Customer Retention, Account Management, Budgets, Sales.
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