Mike Duh, Pmp Email & Phone Number

Arlington Heights, IL

• Selected to role based upon strong business success, longevity with the company, and expertise with facilitating future growth and managerial transitions.
• Served as a key point of contact for companywide troubleshooting and strategic growth, transferred all major accounts over to a specially selected designated account management team.
• Provided focused consulting on companywide operations, including payroll and procurement departments, which self-governed.

Arlington Heights, IL

• Managed and oversaw all account management, product management, client relations, and product fulfillment.
• Decreased claim validation processing time from 10.7 to 2.0 days over 6 months with the account, decreased staff by two-thirds through a series of operational and SaaS improvements.
• Created a decrease in ineligible claims by 86% and uncovered fraudulent accounts that had cost client over $80K during the previous year, increased quality control processes.

Arlington Heights, IL

• Provided management operations of CRM, data analytics, and the design and production of print materials.
• Doubled the output of printed booklets and promotional materials by automating steps in production.
• Launched a new email campaign, which resulted in a 12.6% increase in the conversion rate of distributor registration in the web portal.

Wheat Ridge, CO

• Established a privately owned and operated handyman service business, providing small in-home projects, problem solutions, and custom woodworking operations.
• Specialized in high-end remodeling custom builds and handled all aspects of the company's operations.
• Provided superior products, served as an advocate for clients ensuring they received the most value for their money.
• Helped them fill in the blanks on their vision and create practical solutions for their home.
• Leveraged project management skills to control scope, cost, and schedules as well delivering effective marketing strategies to find new jobs.

Arlington Heights, IL

• Conducted collaboration with the VP of Sales and Marketing to execute company sales and marketing objectives.
• Developed data-driven semi-annual opportunity statements to identify new target clients, resulted in an increase of 18.2% in lead generation.
• Analyzed competition, demographic, and economic market data and conducted a feasibility study of expanding into different areas.
• Performed analysis of direct competitors to benchmark pricing and services.

Mettawa, IL

• Provided comprehensive remodeling services, which included bidding for decorating for customers throughout each project.
• Managed resources to ensure jobs were completed on-time and on-budget with 98% being completed by the project due date.
• Implemented best-practice operations procedures to mitigate potential liabilities and managed multiple projects simultaneously without once exceeding budgeted costs or allotted time.

Bachelor'S Degree, Business Administration And Management, General

Activities and Societies: Phi Gamma Delta Fraternity, American Marketing Association, Investment Club

Data Analytics

Education record