Michael A. Dupris, Msias Email & Phone Number

Minneapolis, Mn

Minneapolis, Mn

MarketWatch is run out of multiple, highly-available, load-balanced data centers and cloud service providers. The website Is a mix of Microsoft and Linux .net and json technologies on the front end, middle tier and backend servers. The site uses Citrix Load Balancing as well as elastic beanstalk. The site receives in excess of 2GB daily traffic and over million hits daily. I manage the upgrades, maintenance, patching and conversions of the servers. I am responsible for code deployments and escalations for more than 1000 physical and virtual servers with over 300 custom developed ASP .Net or Java applications. The website backend uses Microsoft SQL Server databases in stand-alone, mirrored or highly available mirrors on Microsoft Clusters. The diverse infrastructure aims for N+1 99.999% uptime. I am responsible for documenting the configuration and standard operating procedures for the applications and servers. I configure and support Production Microsoft AD Domain Services to support the infrastructure. •I troubleshoot Application connectivity with migration to Cloud Services and remediation;•I built Tableau business intelligence server and assisted with security integration to core systems; •I migrated 100% of Minneapolis Data Center to Virtual Guests or Amazon AMIs;•I virtualized 25% of the environment from physical to a VMWare infrastructure implementation;•I migrated multiple database clusters hosted on multiple EMC SANs to new clusters I designed and built on a Hitachi SAN then sunsetted the EMCs;•I participated in continual data center refreshes and participated in migrating a datacenter from one hosting facility to another hosting facility without outage; •I designed and built high-performance, highly-available 2N+1 SQL Server Clusters and Site Servers increasing performance and availability of databases by nearly 60%.

Minneapolis, Mn

I was the Senior Windows System Administrator. I assisted the transition from Honeywell’s TCP/IP IPX/SPX infrastructure to one of our own design which included a primary call center, a data center and forty satellite facilities throughout the United States. I was responsible for supporting the Mission Critical Domain which included a highly available fault tolerant Microsoft Exchange Server Cluster hosted on a EMC SAN. I was the Senior Microsoft Windows authority & final escalation resource for roughly 10 Signal Path technicians and help desk personnel. I supported an efficient 20 server operation consisting of Front-End OSA, IIS, SharePoint, File & Print, Citrix, McAfee Corporate AV, EPO as well as other applications and Microsoft AD Domain Services hosted on a Dell Blade Servers. •I designed clustering services for a highly available share which required N+1% uptime;•I participated in the physical Call Center/Data Center facility move and new office setup;•I implemented and configured the enterprise’s application systems including the design of a thin-client terminal server environment hosting the primary database application•I built disaster recovery domain for Exchange;•I designed and implemented performance monitors that influenced and guided our decision making;•I designed and implemented call home systems that notified help desk personnel or help desk software of site outages, viruses or other processes in need of attention; •I saved the company over $25,000 from hiring EMC to move the SAN and I configured the SAN and nodes to work on the new network infrastructure in the new data center;•I implemented self-help systems like MS Shadow Copy, Global Address List end user self-updating and compartmentalized AD security and deployed a user delegated OU environment.

Plymouth, Mn

I was a site System Administrator for the Corporate Headquarters of a small, publicly-traded international manufacturing company with an eight-site VPN-connected infrastructure that provided media fulfillment services to software and hardware publishers like Microsoft, Novell, HR Block, Dell and HP. I provided local and remote site support to 100 Servers and 1000 users. I managed a small five serverCitrix Farm & published software applications with Citrix MetaFrame & Citrix XP and load balanced services for WYSE thin client terminals. I installed then configured and managed IIS, FTP, ISA, Proxy, Application, SQL Database, Exchange and Domain servers. I managed the Symantec Antivirus and Anti-Spam applications. I administrated network infrastructure’s Windows Services, AD Domain Services, DHCP, WINS and DNS servers. Setup 200+ network printers and print queues for manufacturing via HP JetAdmin & Windows. Setup and support segregated SoHo wireless networking. I was the final escalation point for Site IT Support resolution. I tasked and gave work direction to supplemental IT Staff such as Help Desk Contractors. •I standardized the Domain log-in scripts to account for variables such as sites and run appropriately based upon Domain OU membership;•Data Center planning, design and support of HVAC, Rackspace, Power, UPS, Network Infrastructure•Built inexpensive NAS solutions to assist backup and recovery jobs by speeding up our efficiency and provide redundancy to daily tape archive;•I created reports using open source tools that gave IT insight to performance and consumption;•Developed company server, desktop and terminal server profile hardening and standards.

Prior Lake, Mn

I made progressive advancements from Helpdesk Support Specialist to Technician On-Call to an IT Analyst position. I developed hardware life cycles, replacement schedules and put together hardware recommendations for IT Management. I managed the company’s IT parts and inventory store which involved giving work direction of up to two full-time employees and leading physical audits across campus. Network software compliance auditing using Bindview and NAI ZAC tools for 1700 nodes and 3000 users. I troubleshot hardware and operating system TCP/IP IPX/SPX network connectivity issues as well as resolve application configurations issues to the databases. New-hire setup within applications as well as workstation setup. Contribute to the upkeep of the knowledgebase by documenting and updating SOPs.•Was responsible to audit and to report hardware and software out of compliance by developing methods and utilizing tools to safeguard license compliancy and security regulations –this saved the company in potential data loss, safeguarded against virus intrusion and potential unexpected costs from Microsoft License True-Ups –reduced out of compliance by the hundreds down to discovering fewer than 10 violations per audit;•Led a major software license capital project to select and to work with an outside vendor that would help facilitate and coordinate a major Microsoft Server, Desktop and Office license purchase, hardware and software upgrade for the entire organization and then develop best-practice audit compliance for the entire organization moving forward.

Frankfurt Am Main Area, Germany

The Exchange was then known as: Army Air Force Exchange Service or AAFES. While learning the operations of the Rhein Main Airforce Base Exchange and Frankfurt Army Post Exchange I was progressively promoted from HPP3 -Customer Service Associate to HPP4 -Warehouseman to HPP5 -Senior Store Associate during Operation Desert Shield and Operation Desert Storm. The “Main Exchange” was a department store super center providing everything from household goods to groceries.•Issued store lines of credit for Armed Forces Personnel, take in payment and apply credit towards accounts;•Lead small teams for special projects and inventory counts;•I was solely responsible for training and implementing systems to increase Frankfurt PX’s POS Scan Rates from 40% to 98% within a quarter which increased cashier efficiency and reduce soldier wait time in lines.

Master Of Science (Ms), Information Assurance And Security

The core curriculum in this program includes the domains of knowledge represented in several leading security certifications, including.

Bachelor Of Science, Information Technology Network Technology

Activities and Societies: Dean's List Summer 2012 quarter Dean's List Fall 2012 quarter Dean's List Winter 2012 quarterBachelor of Science.