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Senior Marketing Operations and Implementation Manager with over 15 years of experience in data-driven digital marketing communications, web development, system integration, and relationship management. Led marketing program implementations from concept to delivery for personalized data-driven websites, integrated automated marketing campaigns and global digital marketing asset management systems. Expertise in multi-channel digital marketing, SEO, email campaigns, marketing automation, social media, creative and content development, project management, solution development, team motivation, branding, print on-demand, inventory management, client enablement, analytics, reporting, and testing. An accomplished, creative and data-driven thought leader leveraging technology to optimize digital marketing program communications.Skills:Marketing Plan and Budget Development, Product Management, Multi-channel Digital Marketing, Email and pURL campaigns, Inbound & Outbound Marketing, Social Networking, SEO, Versioned & Variable Data Printing, Web-to-Print, Large Format Graphics & Signage, Tradeshows, Events, Inventory and Digital Asset Management, Salesforce CRM, Amazon Web Services, Slack, JIRA, Confluence, Sharepoint, Magento, Photoshop, Illustrator, InDesign, Dreamweaver, Microsoft Office, Adobe Acrobat, Marcom Central, MindFire Studio, and Qlik Sense
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Global Product Marketing ManagerQlik 2017 - PresentKing Of Prussia, Pa, Us -
Qlik Market Technical Manager & Analytics LeadQlik 2015 - 2016King Of Prussia, Pa, UsProduct technical lead for Qlik Market, Qlik’s business intelligence app store, managing product development, website enhancements, web analytics and daily operations with Agile practices.• Led discovery sessions with cross-functional teams, customers, and partners to define Qlik Market’s product roadmap.• Collaborated with global cross-functional teams in marketing, sales, products, development, and legal to gather product business and measurement requirements.• Evangelized product with stakeholders in communications, virtually and at customer events.• Tracked user behaviors, trends and KPIs via web analytics to measure Qlik Market’s effectiveness, identify sales opportunities and analyze new functionality enhancements.• Engaged and enabled partners via live online and in-person training and support sessions.• Monitored brand consistency in all site updates, graphics, messaging and content creation.• Lead analyst for Qlik Market and Qlik Cloud online products.
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Client Integration Manager; Implementation SpecialistDs Graphics 2009 - 2015Lowell, Ma, UsLed all marketing communications and customer onboarding programs as the client’s primary contact supervising the professional services, implementation, development, and support teams for a portfolio of digital marketing automation solutions.• Implemented over 50 global ecommerce sites, automated marketing solutions and custom integrations for key accounts that generated over $24M in revenue.• Product manager steering the product roadmap and driving revenue generating activities.• Marketing team member influencing the strategic direction, approach and execution for all internal and client marketing programs including drip marketing, direct mail, email and pURL campaigns, web-to-print storefronts, variable print on-demand products, tradeshows, events, promotional materials, collateral, social, and trigger based target marketing solutions.• Developed and led the Project Management Office (PMO) streamlining implementations, enhancing communications, business processes, documentation and profitability.• Collaborated with IT to create a SharePoint site and maintained its contents as a centralized governed repository for PMO documentation, resources, procedures and project details.• Engaged in pre-sale activities including strategy, creation of proposals, and PoC demonstrations.• Developed and presented quarterly business review reports to clients which identified trends and provided metrics for KPIs that resulted in time savings, cost savings and new opportunities.• Created a score card to measure each implementation’s ongoing success during audits.• Created and facilitated both virtual and on-site training enablement sessions.• Managed strong relationships with marketing agencies, technology partners and vendors. -
OwnerDzyneimaging 2002 - 2014Full service design and graphic communications company. Consulted with over 50 small to medium sized companys to develop for them effective and measurable cross media messaging and graphics. Website Design & Programming, Brand Development, Print Design, Large Format, and Target Marketing.
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Workflow Automation Implementation SpecialistLvi (The New Lavigne, Inc.) 2005 - 2009Worcester, Ma, UsLVI was a Print & Communications Optimization company. LVI's goal was to help you increase the efficiency of your print supply chain. My role at LVI was to oversee Marketing Operations and project manage the implementation of Web-to-Print portals, Versioned Print OnDemand Templates and Integrated Marketing Campaigns. Responsibilities include the creation of a Statement of Work, project plan development and management, project documentation and reports, project resource allocation and management.• Launched over 40 digital marketing campaigns and ecommerce SaaS technology systems.• Provided strategy, content and creative for corporate marketing communications.• Consulted with clients on their marketing strategy and campaign initiatives.• Led customer engagements and training activities for all marketing programs. -
Graphic Designer / Sign FabricationBlazing Signworks, Inc. 2003 - 2005BSI was a large format printing company serving several Fortune 500 companies and smaller businesses in the creation of a wide array of printed products for trade shows, facilities, and more. My responsibilities included project management, customer relations, graphic design, sign fabrication and sign installation. Implemented a new dye sublimation department and managed daily production and scheduling.• Implemented a new department for dye sublimation work to drive additional in-house revenue including equipment setup and testing, support, vendor selection and relationship management, creation of an operations manual, staff training and equipment maintenance.
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Graphic DesignerPagano Media 2001 - 2002Worcester, Ma, UsDesigned and maintained company and client websites. Designed package and collaborated with freelancers to program an educational CD-ROM for the Worcester Art Museum. Package and menu design for a New Balance DVD. District Attorney Campaign materials including: website, brochure, postcards, ads and a fundraiser mailer. Established a corporate identity for Chadwick Medical Associates including logo, brochure, stationary, billboard, and a series of 5 newspaper ads. -
Franchise ManagerCollege Pro Painters 1995 - 1997Toronto, Ontario, Ca
Michael Duval Skills
Michael Duval Education Details
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Fitchburg State UniversityCommunications & Mathematics -
North Middlesex Regional
Frequently Asked Questions about Michael Duval
What company does Michael Duval work for?
Michael Duval works for Qlik
What is Michael Duval's role at the current company?
Michael Duval's current role is Senior Strategic Product Marketing Operations.
What is Michael Duval's email address?
Michael Duval's email address is mi****@****ogo.com
What is Michael Duval's direct phone number?
Michael Duval's direct phone number is +197827*****
What schools did Michael Duval attend?
Michael Duval attended Fitchburg State University, North Middlesex Regional.
What skills is Michael Duval known for?
Michael Duval has skills like Graphic Design, Integrated Marketing, Adobe Creative Suite, Brand Development, Web Design, Email Marketing, Management, Project Management, Graphics, Corporate Branding, Digital Printing, Direct Mail.
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