Michael Duval Email & Phone Number

King Of Prussia, PA, US

King Of Prussia, PA, US

• Product technical lead for Qlik Market, Qlik’s business intelligence app store, managing product development, website enhancements, web analytics and daily operations with Agile practices.
• Led discovery sessions with cross-functional teams, customers, and partners to define Qlik Market’s product roadmap.
• Collaborated with global cross-functional teams in marketing, sales, products, development, and legal to gather product business and measurement requirements.
• Evangelized product with stakeholders in communications, virtually and at customer events.
• Tracked user behaviors, trends and KPIs via web analytics to measure Qlik Market’s effectiveness, identify sales opportunities and analyze new functionality enhancements.
• Engaged and enabled partners via live online and in-person training and support sessions.

Lowell, MA, US

• Led all marketing communications and customer onboarding programs as the client’s primary contact supervising the professional services, implementation, development, and support teams for a portfolio of digital.
• Implemented over 50 global ecommerce sites, automated marketing solutions and custom integrations for key accounts that generated over $24M in revenue.
• Product manager steering the product roadmap and driving revenue generating activities.
• Marketing team member influencing the strategic direction, approach and execution for all internal and client marketing programs including drip marketing, direct mail, email and pURL campaigns, web-to-print.
• Developed and led the Project Management Office (PMO) streamlining implementations, enhancing communications, business processes, documentation and profitability.
• Collaborated with IT to create a SharePoint site and maintained its contents as a centralized governed repository for PMO documentation, resources, procedures and project details.

Full service design and graphic communications company. Consulted with over 50 small to medium sized companys to develop for them effective and measurable cross media messaging and graphics. Website Design & Programming, Brand Development, Print Design, Large Format, and Target Marketing.

Worcester, MA, US

• LVI was a Print & Communications Optimization company. LVI's goal was to help you increase the efficiency of your print supply chain. My role at LVI was to oversee Marketing Operations and project manage the.
• Launched over 40 digital marketing campaigns and ecommerce SaaS technology systems.
• Provided strategy, content and creative for corporate marketing communications.
• Consulted with clients on their marketing strategy and campaign initiatives.
• Led customer engagements and training activities for all marketing programs.

• BSI was a large format printing company serving several Fortune 500 companies and smaller businesses in the creation of a wide array of printed products for trade shows, facilities, and more. My responsibilities.
• Implemented a new department for dye sublimation work to drive additional in-house revenue including equipment setup and testing, support, vendor selection and relationship management, creation of an operations manual.

Worcester, MA, US

Designed and maintained company and client websites. Designed package and collaborated with freelancers to program an educational CD-ROM for the Worcester Art Museum. Package and menu design for a New Balance DVD. District Attorney Campaign materials including: website, brochure, postcards, ads and a fundraiser mailer. Established a corporate identity for.

Toronto, Ontario, CA

Bachelor Of Science (B.S.), Communications & Mathematics

Education record