Mike Edgar Email & Phone Number

Redmond, Wa

Sr. Privacy Consultant as a member of the Windows, Browsers & Devices division focused on Privacy Assurance and GDPR compliance.

Redmond, Wa

• Scrum Master & Business Analyst for Suite of MS Financing applications• Business critical application suite supporting financing of commercial customer purchases • Designed, implemented and tested new workflows • New Financial Institution on-boarding and Integration• Testing: end to end testing per user role• Utilized MS SQL for informational queries and configuration setup to support testing • 3 week sprints, 8 person team, with planning for next Sprint completed by end of current Sprint

Redmond, Wa

• Business & Technical PM Lead for Microsoft's worldwide internal escalation system GetHelp • Shipped 5 sprints all on time, scope and quality - zero post-production problems• Managed International distributed team: business users, business leads, and engineering• Created and delivered worldwide release training • Created product Roadmap by working with stakeholders, upper management and users • Gathered User Requirements and created user stories • Designed UI/UX solutions• Planned and designed database maintenance and migration for mapping existing to new taxonomy

Redmond, Wa

• Planned, spec’d, and delivered a large from scratch development effort to create an internet scale Search engine • Delivered world’s largest FAST Search for SharePoint 2010 Farm, supporting many high traffic Microsoft sitesServes searches for Support.Microsoft.com, Microsoft.com, Microsoft Answers, customer 360 view application• Drove Roadmap Planning, Capacity planning, Operations Architecture, and Leadership signoff • Defined, spec’d, managed and delivered v1.0 Search Service for Microsoft Support Asset index• Scrum Master: planned sprints, ran daily scrums & retrospectives, delivered weekly status reports, resource/budget tracking • Scrum Product Owner: vision creation, strategic planning, roadmap planning, resource planning, backlog grooming, scenario & user story creation (scenario focused engineering), user & partner requirement gathering, partner on-boarding, budget planning and optimization, strategic partnership creation • Planned, spec’d and delivered item level security solution to protect PII and MBI data in public/private/partner FAST index• Defined, spec’d, delivered Premier Mission Critical customer relationship tool in 19 working days, NSAT 198 out of 200• Defined, drove and delivered v1.0 Microsoft Answers (Answers.Microsoft.com) in 54 working days with a virtual team• Fixed a broken Business/Engineering relationship & project, turned it around to be a successful program in 30 days• Managed 6 IC PMs across a 6 project portfolio with $8M budget• Business Manager of $10M portfolio of projects

Redmond, Wa

• Built applications & services for Windows Mobile phones, including several HTC touch screen phones• Managed, Spec’d & Delivered v1.0 – v2.2 (6 versions) of i-mate Windows mobile device Control application, i-mate Suite• Managed, Spec’d & Delivered 3Text v1.0 SMS messaging application (msg interception, fail-over, intl # support) • Managed, Spec’d & Delivered i-Q Services (Custom i-Q, Secure i-Q)• Responsible for user scenarios & OOBE, functional specs, schedules, release management, testing & architecture input• Agile development process implemented

Bellevue, Wa

• Main PM for a v1.0 Biometric Authentication product: drove product, project definition, and created 12 functional specs• UI specifications: client utility UI (created prototype), initial server setup UI, Admin Console UI• Partner Management: main technical contact between SAFLINK & Microsoft for design reviews, product group collaboration• Worked with very closely Marketing, helped marketing with product definition and business development • Small Distributed Team: 4 sites (3 countries) with 12 developers

Bellevue, Wa

Sr. Technical Program Manager & International Program Manager eHome Division: Redmond, WA (4/03 - 10/03)• Managed virtual team of 25+• Release Manager: v1.1 Smart Display OEM Adaptation Kit w/support for Eng, Ger, Fr, Jpn, Kor, CHT, CHS• Created and managed Beta program with 300+ beta site accounts for v1.5 Smart Display (touch screen tablet)• Created QFE release process for Smart Display, this made our QFEs officially available and distributable via Ops• Led team to regular bi-weekly interim kit drops to OEM/ODMs: result was improved team priorities/productivity/processesTechnical Program Manager (Windows Mgmt & Services)Windows Division: Redmond, WA (1/01 - 3/03)• Led feature team to release Task Scheduler in Windows XP: ran bug triage, representative at Windows War meeting• Led feature team to release of MMC 2.0 in Windows XP: ran bug triage, representative at Windows War Meeting• Created specification for the MMC Platform SDK samples, created a virtual team, got team/mgmt buy-in, drove this to release • Worked closely with UI designers on UI control requirements/features (list control for MMC, Portal) • Led and participated in customer site visits/conf calls and usability studiesTechnical Program Manager: International PM & Release ManagerSystem Management Server: Redmond, WA (3/98 – 12/00)• Managed virtual team of 30+• Led the SMS 2.0, SP1, and SP2 globalization and localization to release on schedule: 7 server and 24 client languages • Improved the release date deltas for localized releases by weeks• Led large complex virtual team: SMS intl team, Ireland loc, Deu/Jpn/Kor/Chs/Cht subs, UE, Marketing, and Operations team • Managed 3rd party relationships/dependencies for international issues (Crystal Reports, Intel)

San Jose, Brussels

• Managed virtual team of 25+• Release Manager: v1.1 Smart Display OEM Adaptation Kit w/support for Eng, Ger, Fr, Jpn, Kor, CHT, CHS• Created and managed Beta program with 300+ beta site accounts for v1.5 Smart Display (touch screen tablet)• Created QFE release process for Smart Display, this made our QFEs officially available and distributable via Ops• Led team to regular bi-weekly interim kit drops to OEM/ODMs: result was improved team priorities/productivity/processes

Bachelor’S Degree, Information Science/Studies, International Business

Studied Information Science, Business, International Business, Operations Research and Japanese Language.

Bachelor’S Degree, International Business, Japanese Language

Activities and Societies: Badminton ClubInternational Business and Japanese Language studies.