I am an innovative professional with extensive experience in many facets of the customer service industry. This experience includes customer service and service management, vendor management, project/program management and training management. I have experience working with manufacturing, engineering, and software on new product development and installations as well as on-going maintenance. I excel at motivating people to reach their full potential and initiating projects and programs that boost efficiency, productivity, and profitability. I am a hands-on manager with unique skills in organization, communication, and improvement of operations through policies that promote a team-based work atmosphere, creative thinking, and a positive result to the corporate bottom line. My customer relations skills are second to none!Specialties: Customer Service, Field Service, Vendor Management, Training, Project/Program Management, Conflict Resolution, Employee and Customer Relations
Listed skills include Vendor Management, Program Management, Management, Project Management, and 44 others.