Mike Erdahl Email & Phone Number

De Pere, Wisconsin

Oshkosh, Wisconsin Area

Greenville, Wisconsin

• Picking products and packaging for shipment.

Appleton, Wi

Technical lead duties for requirements gathering, design, development, implementation, and support of the end user infrastructure. Performing complex product customization, and developing implementation and verification procedures to ensure successful installation of systems hardware/software. Implement related test plans. Lead routine element of infrastructure analysis, and evaluation on resource requirement's necessary to maintain and or expand service levels.• Deployed new hardware with Windows 7 to business areas resulted in increased productivity.• Built installation of BlackIce TIFF driver, tested and deployed to 1000 workstations allowing implementation of new image management system. • Trained help desk resources on printer installations, using SCCM Client Manager, which reduced escalations by 30%. • Identified and implemented a more efficient procedure for business analysts to test imaging systems which eliminated duplicate computers and increased productivity for team members.

Appleton, Wi

Managed a staff of 4 Infrastructure Engineers responsible for managing the Field computers. This encompassed Software Distribution / Patch management as well as data deployment and collection.• Directed technical team solution for the rolling hardware refresh model, which resulted in a cost savings of $1M every 4-5 years.• Directed technical team for installation / removal of components as well as the data transfer process for implementation of contact management system consolidating client information in the cloud. User Acceptance of the process was called out as a success during the pilot.• Team Lead for the Windows 7 project, this project scope included defining the OS and MS Office 2010 configuration. Consolidated two platforms (Field and Corporate images) and consolidated two domains into one, which increased productivity, reduced complexity and met the target timeline and budget.

Team lead for engineering team responsible for managing sales staffs computers.• Resolved urgent problem with database conversion when upgrading Afaria (software distribution / patch management / data movement tool used by the field staff). Upgraded was completed within defined outage window.• Saved 4 hours per workstation deployed through designing and implementing new workstation build process.• Implemented a Delphi upgrade which provided software currency and improved methods.

Appleton, Wi

Technical duties for requirements gathering, design, development, implementation, and support of the end user systems. Performing complex product customization, and developing implementation and verification procedures to ensure successful installation of systems hardware/software. Implement related test plans. Develop software solutions for business sales processes using Delphi and Java.• Defined requirements / deployed and tested new hardware image process using IBM/Lenovo’s ImageUltra process. Provided 2nd level support for rollout of new hardware to field staff using IBM contract employees, which reduced downtime for sales staff during rollout of new hardware.• Established code reviews for InstallShield scripts resulting in reduced errors and standardization across 150 install packages.• Converted proprietary system for data and software updates to Sybase Afaria. This resulted in shortened lead time for moving data between corporate office and field.• Gathered requirements, designed and coded application for configuring system to be used by Afaria to transfer data. Technologies used included Delphi, and Sybase iAnyWhere.• Improved reliability and performance by designing and coding application using Java and IBM MQ Series to move data from mid-tier servers to mainframe.• Improved methods by developing a tool for switching configuration used by Afaria to send data to different test environments.• Team Lead for consolidated field platform which eliminated duplicate systems when AAL and LB merged. Defined/gathered new requirements, delegated different components to team members for designing and building.

Appleton, Wi

Responsible for building installs using InstallShield for over 100 sales software components.Built processes to migrate data from OS/2 workstations to Windows 95.Helped migrate over 2000 computers from OS/2 to Windows 95.

Greenville, Wisconsin

Developed Windows based operator interface software for industrial applications utilizing 'C' and Visual Basic 6Responsible for managing the company workstations and network.

Responsible for development and enhancements to Operator Services terminals:Basic Services TerminalVideo Display TerminalCombined Services Terminal.Software developed using 'C'.System administrator for Unix on DEC VAX and Unix on Sun Microsystems.

Master Of Science In Computer Science, Computer Science

Education record

Completed C# Intermediate Programming and Advanced Programming Courses with a 4.0 Currently attending ASP.Net course.

Bachelor Of Science (Bs), Electronic Engineering Technology

Associate Of Science, Electronic Engineering Technology