Mike Fegeley Email & Phone Number

Raleigh, North Carolina, United States

Cary, North Carolina

Selected by clients for operational expertise in optimizing the availability, integrity, and utility of transactional customer data. Improved processes and results through document re-engineering, content integration/presentation, print output automation, paperless delivery, enterprise production workflow, and multi-channel data delivery via cloud solutions.Notable Accomplishments:📌 Achieved improved business outcomes and performance through the business process… Show more Selected by clients for operational expertise in optimizing the availability, integrity, and utility of transactional customer data. Improved processes and results through document re-engineering, content integration/presentation, print output automation, paperless delivery, enterprise production workflow, and multi-channel data delivery via cloud solutions.Notable Accomplishments:📌 Achieved improved business outcomes and performance through the business process re-engineering lifecycle, managing multiple technology providers, delivering process optimization, and enabling solution delivery and project success. 📌 Simplified data management for Fortune 100-1000 clients by mapping data workflows for process standardization, enhanced governance, and improved data integration. 📌 Ensured on-time project delivery, providing technical oversight and issue mitigation as an advisory resource during the vendor selection and project implementation phases. Show less

Raleigh-Durham, North Carolina Area

📊 Developed new prospects and strategic accounts. Re-engaged with existing customers to strengthen and expand relationships and offer new services.Notable Accomplishments:📌 Consistently exceeded quota for new business development and the expansion of core accounts.📌 Optimized the customer experience by championing the use of an underutilized CRM system, reengineering the customer onboarding process, and eliminating paper-based order entry to accelerate… Show more 📊 Developed new prospects and strategic accounts. Re-engaged with existing customers to strengthen and expand relationships and offer new services.Notable Accomplishments:📌 Consistently exceeded quota for new business development and the expansion of core accounts.📌 Optimized the customer experience by championing the use of an underutilized CRM system, reengineering the customer onboarding process, and eliminating paper-based order entry to accelerate production and delivery. Show less

Raleigh-Durham, North Carolina Area

📊 Oversaw sales, customer on-boarding, service delivery, and customer success of Cloud Document Management Solutions.Notable Accomplishments:📌 Achieved 12% growth for Skysite Cloud Solutions and Professional Services while driving additional data volumes for the print division.http://www.skysite.com/ http://www.e-arc.com/

Cary, Nc

📊 Achieved a financial turnaround for an underperforming dealership by applying knowledge, experience, and best practices to ensure reliable sales processes and growth.Notable Accomplishments:📌 Exceeded quota by 16% in 2015, increasing top-line sales by $1.3M in the first year.📌 Improved customer experience and success through an unwavering commitment to customer service, seamless onboarding of new customers, and a consultative sales and service process.

Morrisville, Nc

📊 Developed the Professional Services business function within the Southeast Region, until the position was eliminated. Managed the pre-sales technical consulting team, software solutions sales, and solution delivery.Notable Accomplishments:📌 Met all sales and revenue goals by coaching the sales and technical teams through requirements capture, discovery process, customer implementation, onboarding, and the journey to customer success.

Melville, Ny And Morrisville, Nc

📊 Directed the national solutions consulting team for software solutions sales, requirements capture, discovery, implementation engineering, and client education services.Notable Accomplishments:📌 Achieved a dramatic 20% increase in customer satisfaction ratings for software and services.📌 Doubled professional services and solutions revenue in just three years.

Cary, Nc

📊Consultant - Specializing in Automated Document Factory (ADF) Technologies and Workflow Solutions. Software and workflow process consulting for electronic document creation, printing, mailing and distribution.

Durham, North Carolina

📊 Directed $20M national solutions consulting and sales team for software solutions sales and implementation engineering for SaaS print data processing, web based document presentment, document production, management and mixed media delivery channels.Notable Accomplishments:📌 Achieved 20% sales growth for document production software solutions and vision systems for four consecutive years.📌 Drove $3.8M annually in new business while managing a complex enterprise… Show more 📊 Directed $20M national solutions consulting and sales team for software solutions sales and implementation engineering for SaaS print data processing, web based document presentment, document production, management and mixed media delivery channels.Notable Accomplishments:📌 Achieved 20% sales growth for document production software solutions and vision systems for four consecutive years.📌 Drove $3.8M annually in new business while managing a complex enterprise software and services technical sales process for privately-held companies and Fortune 100-1000 accounts. Show less

Durham, North Carolina

📊 Established and developed a team of technical consultants and project managers. Oversaw transactional data output and production operations to architect and integrate cost-effective workflow solutions.

📊Managed the development of software and related services products including software internally developed, acquired or integrated via business partner relationships. Products and services ranged from mainframe postal and print output transformation products to user interfaces, document tracking and production reporting solutions.

Allentown, Pennsylvania Area

📊Transitioned to Bell and Howell in 1987 as a systems engineer. Led the first system engineering team in all disciplines of engineering and design integration during product development of a new high speed inserting system, embedded control system and user interface. Formed software support team, provided sales team with all aspects of software sales support.