Mike Fink Email & Phone Number

Westbury, Ny, Us

Responsible for the Recommendations, Design, Implementation, Project Management and Support, working with a few select/top business partners. Area of focus will be new UC, UCaaS/CCaaS customers (depending on customer requirements), while also focused on successful migrations from existing systems.

Kanata, Ontario, Ca

As of March 7, 2024: Formerly Sr. Solutions/Sales Engineer at Mitel, Inc. tightly focused on the New York, and Northeast region. Worked closely with Mitel agents, partners and customers, I had conducted pre/post sales technical presentations, product sales presentations and demonstrations with our sales team, solution design assistance, RFP/RFI/RFQ response support, and technical training. I had been an advocate for customer and partner requirements within Product Management and Development teams. I had also continued to be an escalation point (and a technical resource) for partners and customers for technical issues to drive resolution and help assure high levels of customer satisfaction.

ShoreTel Partner/consultant responsible for providing advanced Technical Account Management and Regional Services Management for ShoreTel Inc via sub-contract. Managed very large enterprise accounts Viacom/MTV/Paramount Pictures, Markem-Imaje, ARM, Brunswick Corporation, Warner Music, and others.

New York, Ny, Us

Responsible for the Design, Implementation, Project Management and Support of a multitude of customers in the New York Metropolitan Area. Projects focus on ShoreTel IP Telephony, LAN/WAN Design & Implementation, MPLS Networking, QOS, Security, VPN, Physical Security & Control. Also responsible for a Managed Services offering, as well as all internal systems.

New York, Ny , Us

Total responsibility for the firm’s communication technologies and systems.Successfully completed designs and implemented Cisco’s IP telephony and Captaris Unified Messaging environment, saving the firm approximately $200,000 in unnecessary equipment (legacy PBX / maintenance, etc) and approximately $150,000 in unnecessary cabling infrastructure for headquarters relocation in May 2002. Started a new consulting division for the firm - Eisner Communication Technologies, focusing on converged voice/data technologies and advanced voice, video and data applications

Us

Responsible for all technologies and “next-generation” Winstar target architecture, product engineering & implementation (as defined by product marketing) and the Winstar Interoperability Lab. Managed a top team in Herndon, VA of several hundred, including very a talented staff of Lucent engineers. Helped establish and develop Winstar's top-notch Professional Services division, comprising 300+ engineers, 50+ sales personnel and GM’s in six locations nationally with the acquisition of Systron and Lan Systems, Inc.

Managed a $7 million annum business directing a team of 40 networking professionals for a senior MS Solutions Provider partner, a Novell Platinum systems integrator, and an IBM Business Partner. Responsibilities to extensive client base consisting of setting strategic directions with current and pending technology. Designed and managed system implementations (and client expectations) for many large enterprise clients.

Tarrytown, Ny, Us

Senior Account Exec - strategic consulting, including sales strategy development. Responsible for technical sales & networking infrastructure design.

New York, Ny, Us

Started in Corporate Telecommunications managing Chase's voice infrastructure, but then as the PC became prevalent - got involved and designed and implemented much of the Chase Information Exchange (known as CIX) network infrastructure for the North America Finance Group business unit. I was fortunate to be part of a great team of talented individuals that helped grow the infrastructure to a multi-server, multi-protocol network over the years sustaining many thousands of desktops (including the executive floor at 1 Chase Plaza in New York) The network grew to a global reach as everyone was in need of financial data down to the desktop.

Dallas, Tx, Us

Started out of college as a Communications Technician, then promoted to Operations Supervisor in 1980. Handling the AT&T Private Line market, we supported the lower New York City Financial District with customers Dow Jones, The NY and American Stock Exchanges, Bunker Ramo, Merril Lynch, Goldman Sachs and other New York / Wall Street financial firms.