Responsible for overall development and consistency of company brand. Primary areas of responsibility include Corporate Branding, Product Management, Affiliate Marketing, and Sales Support. Manage internal and external resources to deliver on organizational priorities.

Responsibilities include developing the device strategy and device selectionframework for the organization. Work closely with external vendors and internalstakeholders from Engineering and Marketing to understand the future landscape ofthe wireless industry as it relates to technology, products and services in order toinfluence the development of devices that meet the needs of the company's targetcustomer segments.* Overall responsibility for managing the device requirements process: includingrequirements gathering, definition, documentation, communication andmanagement.* Monitor industry developments in the areas of technology, products and services.* Work closely with Customer Acquisition, Product Strategy and Engineering teams tounderstand the company's priorities.* Identify opportunities in the marketplace and develop a device strategy thatsupports the company's priorities and leverages these opportunities.* Serve as subject matter expert for new technologies, products and services.* Lead a cross-functional team to gather, document and communicate devicerequirements to external partners.* Work with handset manufacturers to influence new device development to meetcustomers' needs.

Responsibilities include direct, design, implement and oversee all corporate salesand customer service training programs.* Manage implementation of new and updated corporate training programs.* Seek out new and more effective training techniques and suggest andlead enhancements to existing training programs.* Manage training vendor relationships and ensure employee participation in outside,online or remote training programs.* Conduct regular training needs analysis (TNA) to determine knowledge gaps andtraining needs at all retail sales and customer service levels of corporation.2

Responsibilities include leading cross-functional teams forproduct/service development and implementation by serving as liaison betweenMarketing & Sales department and all other departments/vendors. Develop andoversee corporate training material and schedule for Sales department. Recruit,hire, and train new retail sales representatives.* Coordinate new location construction and opening launch* New product and service development and implementation* Oversee new product testing and launch process* Manage phone forecast and procurement process* Create and manage new distribution points* Manage and merchandise new accessory program

Cultivated and maintain favorable relationships with authorized dealers andresellers. Responsible for delivering successful sales and marketing strategies tosupport and maximize dealer’s sales performance.* Supported sales and service for more than 80 authorized dealers and distributorlocations throughout a tri-state region.* Motivated sales performance and consistently achieved 130%+ of monthly salesquota.* Developed consultative solutions to authorized dealer challenges.* Provided consultative and technical training to dealer personnel.

Verizon Wireless and i wireless Authorized Agent; Responsible for all day to day operations of the company; coordinating advertising,marketing, and PR efforts; recruitment, interviewing, hiring, and termination of staff.* Assisted in the expansion of the company from one retail location to 11 over theperiod of three years.* Created innovative marketing campaigns and implemented promotional activities.* Designed and executed all payroll records, financial bookkeeping, and reports usedin the retail locations.