Manager, Audio/Visual Support
Short version: Managed the design, build, and support functions for AV/VC/Events/Streaming infrastructure globally.Selected highlights include:•Planned and executed the transition from an aging mixed AV/VC environment to a new generation of AV/VC technology•Grew the VC infrastructure footprint 525% in 1 year while keeping overall number of trouble tickets essentially flat•Designed all AV/VC related technology deployments for over 40 Offices globally. Includes all Conference rooms, VC rooms, Events spaces, Video production studios, war rooms, and other specialty spaces•Architected and deployed a global network of Events venues•Managed the development of the Facebook IT-Events Services team from a 5 person HQ based team operating in 2 onsite events venues, to a team of 35, operating in the Americas, APAC, and EMEA as well as supporting offsite events such as trade shows and technical summits•Managed AV/VC end user support and break/fix globally•Responsible for Internal and External streaming and VOD infrastructure and support. •Designed and built Video Production facilities in North America and EMEA.