Michael Geiger

Michael Geiger Email and Phone Number

Customer Service Asst. Manager at Digger Specialties, Inc. @ Digger Specialties, Inc
bremen, indiana, united states
Michael Geiger's Location
South Bend-Mishawaka Region, United States
Michael Geiger's Contact Details

Michael Geiger personal email

n/a
About Michael Geiger

Highly motivated, competitive Business Operations Professional and Inside Sales Manager. Known for building strong teams who build strong relationships with customers. Earned a reputation with customers for professionalism, quick problem resolution, and a genuine sense of caring. Outstanding analytical, active listening, continuous improvement, decision-making, and problem solving skills.mikegeiger.1973 [at] gmail.com574-215-7955

Michael Geiger's Current Company Details
Digger Specialties, Inc

Digger Specialties, Inc

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Customer Service Asst. Manager at Digger Specialties, Inc.
bremen, indiana, united states
Employees:
49
Michael Geiger Work Experience Details
  • Digger Specialties, Inc
    Customer Service Asst. Manager
    Digger Specialties, Inc May 2022 - Present
  • Postle Aluminum Company, Llc
    Account Manager/Sales Representative
    Postle Aluminum Company, Llc Nov 2018 - Apr 2022
    Elkhart, Indiana Area
  • Bonnell Aluminum
    Inside Sales Manager
    Bonnell Aluminum Apr 2007 - Aug 2018
    Niles, Mi
    Bonnell is one of North America's leading manufacturers of custom aluminum extrusions. Headquartered in Newnan, Georgia, Bonnell acquired AACOA in October 2012. – Led a team of seven people – four Customer Service Representatives, two Inside Sales Representatives, and an Extrusion Press Scheduler. Team supported $100M of revenues and 40M pounds of aluminum annually.– The team managed 200+ customer accounts while bringing on an average of 12 new customers a year. – Coached and mentored team members. Built an open-communication environment with the team. Developed excellent leadership and management skills and an ability to drive sales results.– Drove a strategic sales approach for selling B2B products. Managed all aspects of the inside sales team, ensuring KPI performance against targets.– Maintained high levels of customer service while reducing the number of customer service personnel from five to four by utilizing continuous process improvement methods that were employee-driven.– Reduced response time for custom extrusion / fabrication quotes from seven days to three days.– Suggested and implemented improvements in the customer service process.– Tracked the price of aluminum in the market place. Prepared pricing, reserved presses, and maintained forecasts.– Determined pricing and managed price increases, concessions, and incentives.– Established and managed customer contracts based on advanced purchased aluminum.– Assisted Business Managers and Regional Sales Managers with customer inquiries and product information.– Traveled to customer locations to develop and implement business strategy.– Entered new customers into the company database.– Resolved customer concerns and billing issues. Processed and approved credits on returned metal.
  • Bonnell Aluminum
    Inside Sales Representative
    Bonnell Aluminum Apr 2004 - Apr 2007
    Niles, Michigan
    – Quoted new business based on leads and requests generated by the outside sales team.– Built strong relationships with existing customers that allowed quote requests to come directly into the plant, which allowed the outside sales team to spend more time focused on new customer development.
  • Bonnell Aluminum
    Extrusion Press Supervisor
    Bonnell Aluminum Apr 1998 - Apr 2004
    Niles, Mi
    – Led a six-person press crew on various shifts.– Supervised installation and start-up of the second press at the site. Achieved all ramp-up goals and moved quickly to full production goals.– Served on several process improvement teams to safely improve productivity and reduce delays.– Worked with outside vendors and customers to improve quality.

Michael Geiger Skills

Aluminum Sales Management Extrusion Lean Manufacturing Continuous Improvement Manufacturing Manufacturing Operations Management Iso 5s Strategic Planning New Business Development Operations Management Manufacturing Operations Ppap Process Improvement Purchasing Team Building Negotiation Supply Chain Management Value Stream Mapping

Michael Geiger Education Details

Frequently Asked Questions about Michael Geiger

What company does Michael Geiger work for?

Michael Geiger works for Digger Specialties, Inc

What is Michael Geiger's role at the current company?

Michael Geiger's current role is Customer Service Asst. Manager at Digger Specialties, Inc..

What is Michael Geiger's email address?

Michael Geiger's email address is mi****@****coa.com

What is Michael Geiger's direct phone number?

Michael Geiger's direct phone number is +157426*****

What schools did Michael Geiger attend?

Michael Geiger attended Valparaiso University.

What skills is Michael Geiger known for?

Michael Geiger has skills like Aluminum, Sales Management, Extrusion, Lean Manufacturing, Continuous Improvement, Manufacturing, Manufacturing Operations Management, Iso, 5s, Strategic Planning, New Business Development, Operations Management.

Who are Michael Geiger's colleagues?

Michael Geiger's colleagues are Raymond Schlesner, Brent Ross, Tim Deyoe, Prestigesports Brisbane, Bryan Spoor, Breauna Quick, William Lee.

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