Mike Ghasemi is the founder and chief industry analyst of Mike Ghasemi Research covering the retail and hospitality sectors and providing strategic digital leadership advisory services to industry leaders to achieve maximum value from technology and business transformation.Mike Ghasemi Research is an independent retail and hospitality market research and consultancy practice offering research, consulting, and advisory services in the retail, hospitality, travel and technology sectors. MGR helps business leaders across all major functions in the retail, hospitality, and travel industries with the objective insights they need to make the right decisions for the right solutions. MGR comprehensive suite of services delivers strategic advice and proven best practices to help our clients succeed in their mission-critical priorities. Whether you are looking to expand your presence at the local, regional or international level, through targeted industry or sector, MGR has the experience and knowledge to transform your business. As a retail advisory and consulting firm, MGR mission is to stimulate the understanding of digital transformation in the retail, hospitality, and travel industry by providing a range of services including advisory, contents, surveys, market research, workshops, and speaking engagement.

Many entrepreneurs often need a place to meet their peers and exchange ideas. InnoLab Café provides a conducive environment for them to exchange ideas and explore technology possibilities. A digital café for creative entrepreneurs who appreciate fresh food, artisan coffee, and delicious cakes.

InnoLab is the first independent technology lab launched by Mike Ghasemi Research helping high potential technology startups to connect with technology vendors and corporate tech buyers. InnoLab is an innovation powerhouse inspiring and leading companies to generate, validate, and develop digitally disruptive ideas, hire talent, and raise capital. InnoLab provides affordable facilities suitable for early-stage research to turn your disruptive innovation into a great product.

Worked with FI mentors developing next-gen unified commerce for hospitality.

FLEXISPACE provides a cloud-based digital commerce, business community, crypto payment, and rewards platform that connects the flexible workspaces, members and other service providers by utilising smart contracts and blockchain technology. The Flexispace platform aims to create an ecosystem that interconnects stakeholders by providing access to members through smart recommendations, offers and a verified rating and review system for all.

Mike Ghasemi Research engaged in a strategic partnership with Ecosystm to create and deliver deep insights into the Retail and Hospitality Industries based on Ecosystm's global primary market research. Ecosystm is a new age Technology Research and Advisory Firm that brings together tech buyers, vendors and analysts into one integrated platform. The firm moves away from the highly inefficient business models of traditional research firms and instead focuses on data democratisation, with an emphasis on accessibility, transparency and autonomy. With technology becoming the number one source for innovation and differentiation, and global annual spending on technology due to exceed US$5 trillion by 2020, Ecosystm aims to enable all companies to harness the power of market data to make informed decisions. Offering data and research input, sourcing and subscription services, Ecosystm promises its users in-depth and relevant research by default.

Loyalty App is a multi-partner member rewards program enabling merchants to break down traditional silos and deliver a truly seamless and personalized customer reward experience. Since 2015, Loyalty App has been at the forefront of the constant evolution in customer experience to increase consumers lifetime value and to communicate effectively with them. With a unique plug and play modular architecture, merchants can easily integrate Loyalty App either in their existing technology or as a standalone solution. Loyalty App offers retailers the tool they need to drive footfall, reward and retain, create brand loyalty, and collect and analyze customer’s data. Now an iconic West Australian rewards program, Loyalty app is the only reward program that offers members the ability to earn reward points on expenses like house purchases, rental payments, car purchases and servicing, white goods, home improvements, plus so many more big-ticket purchases where payments would typically become “dead money”.

IDC Retail Insights - Asia Pacific is a division of IDC Insights Group covering technology needs and trends in the retail industry. As Research Director for IDC Insights, Mike is responsible for production, development, and growth of the IDC Retail and Hospitality program covering technology trends and digital transformation. Mike is also responsible for driving the overall direction of the retail industry research in Asia Pacific and integration with global IDC Retail Insights. In addition, he leads the definition, creation and production of IDC worldwide hospitality intelligence solutions.The research and analysis is focused on mitigating technology risks, maximizing the effectiveness of IT investments, identifying new opportunities, and bringing forth technology solutions that are aligned with the organization's business objectives.

Lead all aspects of sales and marketing activities including implementing sales strategies and marketing plan.

ETP International is an IT consulting firm helping retailers to manage and grow their business profitably using information technology. Strategic consulting and leading Singapore and Malaysia sales team to increase ETP market share in the retail and FMCG sector.

Sales Director at PLUSXPERT, a consulting firm specializing in implementation, integration and support of enterprise retail management applications and business solutions in retail & CPG industry.

Served as country sales manager for CIBER in Malaysia. Responsible for developing, managing and implementing sales programs in retail and FMCG sectors. Dealt with SAP ERP projects by analyzing and identifying prospects, customer requirements and competitors’ products. Initiated marketing strategy including marketing campaigns and promotional presentations and coordinated sales promotion, advertising, public relations and all aspects of sales & marketing activities in the company. Communicated with partners, and established a strong relationship with sales team and communicated with relevant division and partners.Achievements:• Identified and captured key retail prospects and worked closely with retail associations in Malaysia. • Developed marketing collaterals and coordinated exhibitions and trade shows in Malaysia• Identified, pursued and generated four new retail accounts. • Developed complete product and pricing catalogue for SAP R3 retail (Novaretail) solution to meet client’s needs.• Developed new sales channel through VARs in Singapore and Malaysia. • Responsible for sales, channel development and vendor relationships.

CADXCEL is a reseller for Autodesk Engineering Solutions (CAD/CAM) and provides engineering services to private sectors. Managed the organization to achieve optimum profitability and directed organization’s entire activities and also responsible for the overall strategy and growth of the organization. Directs, administers and coordinates the activities of the company in accordance with corporate policies, goals and objectives. Developed the target sales and marketing goals that lead company toward financial performance and growth. Merged and established the AIC R&D division and coordinated design and development of automotive components. • Responsible for the effective management and efficient operation of the company under the guidance of the Board of the Directors.• Led a team of engineering, pre-sales and marketing team• Sold Autodesk software and computers to SMIs. • Set up the training centre and coordinated CAD/CAM training courses.• Provided technical and business support services to internal group of companies as well as external customers.• Lead quality audit team and supervised the engineering activities.

Responsible for product design in chassis & power-train department. Worked with various CAD/CAM software. Conducted training on ISO standard in design process.Provided technical as well as engineering support to senior management.Held routine weekly meeting with team members on engineering drawing standards and developed guideline based on SAE standards.