Michael Giacalone Email & Phone Number

Management and services professional with significant financial, operations, services, program / project management, system implementation and testing experience within transportation, utilities, consumer and mortgage banking along with small-to-large software and service providers.I have provided project and program management in a variety of industries and scope. I leverage clients’ Project Management Methodology, or custom tailoring project management best practice processes, tools, and templates to meet client project requirements.

Tampa, Fl, Us

Informatik Group (IG) is a full-service consulting and solution provider with an accomplished team of technology professionals. For over a decade, National and International firms, from Fortune 500 corporations to emerging companies, have consistently relied upon IG to successfully solve their IT challenges with solutions that lead to superior results positively impacting top and bottom-line revenues. With deep technology expertise, they will pinpoint your IT requirements and provide results that match: the right solution, at the right price, with the right tech team. Worldwide Projects - Global Expertise: IG’s international experiences and innovative solutions provide you assurance in their abilities to meet the demands of any global, multi-site and culturally diverse environment. Your company benefits from experienced IT professionals who are fast, affordable and personal allowing you to effectively compete and grow your business by aligning your technology to meet your strategic initiatives.

West Lafayette, In, Us

Provides high quality course instruction for course attendees and corporate clients.

Tampa, Florida, Us

Provide high quality course instruction in project management at both Stetson University and the University of South Florida through Core Performance Concepts Inc. and these respective universities continuing education programs.

Tampa, Florida, Us

Provided high quality course instruction in continuing education project management at Hillsborough Community College. Through the Institute for Corporate and Continuing Education, provides consulting and training for corporate clients.

Ft. Lauderdale, Fl, Us

Provided course development and delivery for corporate clients.

Clearwater, Florida, Us

Lead project manager for re-opened REG AB Section vi remediation project in an effort to bring Bank of America in compliance with this SEC regulation. Successfully remediated issue that was outstanding since 2010.

Milwaukee, Wisconsin, Us

Planned, organized, monitored, and controlled a group of related projects to implement Signature software and other integrated product components for a $50 million solution for a Fiserv client (American Savings Bank in Hawaii). Managed and mentored 29 project managers within Program to ensure seamless integration and delivery; managed the critical path and set performance objectives and defined program milestones, dependencies, and deliverables using MS SharePoint for enterprise access. Updated program reporting with current forecasts and actual time for all assigned projects and tasks. Managed the program’s effort-driven project scheduling, using (Clarity Open Workbench). Planned and managed code releases and play books during the implementation cycle as well as Production cutover play books with timings and dependencies.

Tampa, Fl, Us

Supplemented client existing best practices, tools and templates with ISM's to establish a sustainable methodology. As Deployment Lead at Tropicana (QTG division within PepsiCo), coordinated resources and cutover tasks to ensure successful supply chain system (Warehouse Management System, Distribution Control System, CMMS, Order Management, Oracle GL, ADC, AMAPS, etc.) conversions, migrations and integration to SAP R3/R4 ERP.

London, Gb

Successfully implemented test plan toward MortgageServ 5.01 Release. Drove the business toward complete and thorough testing of core system upgrades and base code releases through test strategy, plan, and case development. Coordinated business subject-matter experts and testers throughout the UAT process. Ensured completeness of testing to functionality through functional and regression testing. Project Manager/Six Sigma Lead for Sarbanes-Oxley compliance/remediation effort.

Brookfield, Wi, Us

Developed staff of seven, inclusive of implementation coordinators, project managers, and document and technical support analysts. Delivered easyLENDER Loan Origination Implementation Services contract offerings.

Lowell, Ma, Us

Charged with strategic management and delivery of division services to healthcare clients. Transformed this division's Support Services unit (25 account managers) - required to deliver implementation, support, and training services for Labor Analytics' product (Visionware) with an Oracle 8i database - into an effective matrix services delivery model. Ensured the profitability of the department by providing input into the business plan, preparing departmental plan, budget, and control.Drove business unit revenue attainment for FY 2001. Developed an engagement framework that significantly contributed to Installation Services recognition of $1.8 million in FY2001-an increase of 50%.

Newcastle Upon Tyne, Gb

Directed all activities of implementation services including financial performance, recruiting, engagement management, and client relations. Tripled the business unit size to 37 professionals that successfully delivered more than 100 client engagements who purchased web-native and client/server software; human resource, payroll (Abra Suite & Abra Enterprise HRMS), asset management and budget/planning analytics using MS Back Office n-tiered distributed architecture.Structured service proposals. Delivered executive-level client and prospect presentations. Drove professional services revenue targets by creating innovative implementation processes and methodologies, service offerings, and transitions between Sales, Professional Services, and Support. Expanded the scope of professional services that established market presence and increased billable services from $1.8 million in 1998 to $5.6 million in 2000.Developed and deployed profitable service offerings with well-defined statements of work and an engagement framework to new and existing clients geared toward market needs and company strategic business goals. Team utilization rates increased from 50% in 1999 to 77% in 2000.

Directed the implementation and project management of proprietary secondary marketing software products (SMarT & DocSMarT). Managed the customer installation and support unit consisting of 5 professionals.

Minneapolis, Mn, Us

Managed a team of 10 implementation managers responsible for the determination of business requirements and the subsequent conversion to the Ceridian's Human Resource Management (HR and Payroll) systems.

Washington, District Of Columbia, Us

Managed 52 professionals responsible for 500 portfolios that included 1.5 million loans with an aggregate principal balance of $1 trillion serviced by western lenders.· Drove the congressional-mandated housing goal compliance effort that resulted in improving the firm's compliance rate from 38% to 94% in 12 months. Received the company "Chairman's Award" in 1994.· Designed / delivered internal and external investor reporting seminars / customized training for remitting, reporting, and reconciliation. Result: Reduction in Western region shortage/surplus remittances / unreported loans by 50% over a 3-year period.· Successfully completed the conversion of 2,000 lender portfolios (3 million loans from Fannie Mae's Midwest, Southwest and Western regions) to an investor reporting system (LASER) in 1989.

New York, New York, Us

Managed 3 accountants and the financial control of the general ledger and its integration with bank operations. Ensured systems integration with G/L and account reconciliation.

Washington, District Of Columbia, Us

Managed the New York Division's operating and capital budgets, variance analysis, and payroll for 4,000 employees. Managed 3 business analysts and 24 timekeepers.

Mba, Banking And Finance

Bs, Accounting And Business Management

Aas, Telecommunications And Accounting

Bachelor Of Science - Bs, Accounting And Business/Management