Mike Giesen Email and Phone Number

Part time position, jointly responsible for facilities and property on this 446 acre nature center.

Managed inbound, outbound and order filling operations involving the supervision of 100+ full/part time associates.Monitored, assessed, managed, and made recommendations to key productivity indicators, such as financial, productivity, service and people goals in order to reduce and control costs. Participated in Network wide initiatives, attending conferences and assisting peers as requested or required, developing and maintaining network wide statistics which helped evaluate building performance.Developed/analyzed Load Quality survey sheets that resulted with a corporate wide Load Quality database.Managed the development, implementation and administration of operational policies, programs and systems.Established procedures for departmental work activities; identified and resolved operational problems, and communicated expertise and approvals concerning building activities. Managed the hiring, orientating, evaluation and development of associates; carried out disciplinary actions as appropriate. Shared and provided appropriate information and anticipated information needs of all distribution center associates in accordance with company quality and communication time schedule requirements. Prepared statistics/reports including number of trailers at distribution center, amount/priority of pending orders, and developed plans to ensure optimum merchandise flow. Developed/assessed appropriate procedures for processing merchandise, focused on high quality work processes.Determined staffing needs for optimum department operations on a daily, weekly, monthly and yearly basis. Promoted to Shipping Supervisor leading the Department through significant changes, including the handling merchandise as full pallets; became Manager of 2nd Shift during a period which showed rapid growth in processing volumes. Promoted to Operations Manager of 2nd Shift and moved to Operations Manager of 3rd Shift, overseeing order-filling and final order-filling/out-bound.