Michael Giffard Ba, Ait Email & Phone Number

New Brunswick, Canada

Moncton, NB

• Process Improvement AnalystPerform aggregated data collection and analysis from multiple, disparate sources to provide qualitative and quantitative measures on aspects of Municipal Engineering Operations. Examine and.
• Interfaced with Finance to define… Show more Process Improvement AnalystPerform aggregated data collection and analysis from multiple, disparate sources to provide qualitative and quantitative measures on aspects of.
• Interfaced with Finance to define cost/benefit impacts of various models based on various scenarios and requirements.
• Interfaced with Facilities. Leveraged Condition/Costing reports to document case for current facility replacement.
• Interfaced with Fleet to collect and analyze AVL data, Fleet information, and potential impacts to replacement schedule of vehicles.
• Defined expected benefits to new facility: Cost savings to electricity, fuel and vehicle service life, increased work area, improved response time.

Moncton, NB

Directed and managed IT operations team of 12 - 15 members. Oversaw employee and subcontractor safety.- Transitioned like-work to similar groups, locally and internationally, capitalizing on comparable skillsets and service levels, maximizing capacity and throughput, saving equivalent of 2 FTE, $160K, annually.- Leveraged relationships, across multiple.

Moncton, NB

Represented Business Unit (BU), defining projects and resource requirements within global organization. Developed, communicated, and executed change management and risk management plans.- Facilitated rollout of multiple SOX application related frameworks and confirmed all training, change management, and operational workflows were implemented, minimizing.

Moncton, NB

Supervised day-to-day operations for team, ranging from 13 - 23, and oversaw IT Mainframe and Midrange Technology Services projects.- Rebalanced team along functional lines, increasing efficiency and reducing training commitments, allowing for permanent reduction of 1 FTE, $80K annually, while continuing to meet goals and service levels.- Investigated.

Moncton, NB

Developed, defined, and managed integrated annual IT Controls Verification exercise, over multiple cycles, for ExxonMobil IT and business lines in North America.- Developed methodology, determining data ownership for company of 100K+ employees, ensuring data was stewarded by individuals who understood sensitivity, importance, and organizational context..

Moncton, NB

Mentored, trained, and directed daily activities for team of 12 Security Analysts. Assisted in development, implementation, and enforcement of IT security policies and services. Established, defined, and enforced security access procedures.- Assisted in closure process for self-assessment gaps and audit comments by leveraging controls knowledge and.

Moncton, NB

Provided priority security administration support for LAN, MVS, VM, and UNIX environments.- Handled escalated security related issues for senior managers, facilitating merger of Exxon and Mobil by interfacing with global helpdesks, local operations, Incident Coordinators, and Account Managers, ensuring seamless integration into new environment.

Bachelor Of Arts (Ba), History

Activities and Societies: Varsity Football

Education record