Client Manager, November 2018 - March 2023Implementation Consultant, August 2017 - November 2018Senior Implementation Coordinator, March 2016 - August 2017Implementation Coordinator, August 2011 - March 2016 Point of contact for producers from pre-sale through the enrollment process; partner with brokers and enrollment firms on pre-sale issues to include product portfolio, product training and customization Assist more experienced analysts in a variety of areas, including research, data collection, interpretation, monitoring, and reporting in order to develop knowledge and skill in the particular area of responsibility within the department; prepare reports identified by management in order to execute strategic growth and development plans Assist in the planning, creation and implementation of company products, procedures and enrollment processes; monitor and manage the activities of brokers and enrollment firms Coordinate all aspects of new group enrollments and case set-ups to include the master application, enrollment materials, timelines, software coordination/testing, and communication; respond to requests and inquiries from internal and external sources and provide appropriate solutions as needed

Select Corporate Housing ▪ Columbia, SC (Charleston, Savannah, Augusta) Market the company to businesses relocating their employees in the southeast Call upon proper contacts to schedule and meet to discuss the nature of corporate housing and how both parties can benefit Meet with apartment community managers and leasing consultants to explain the positives and differences of the company compared to the competition Attend monthly various association meetings to network and market the company to prospective clients and businesses Meet with HR personnel and military housing coordinators throughout the southeast to explain the benefits of corporate housing