Mike Goff work email
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Mike Goff personal email
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Expertise in award-winning customer service, team building, revenue and margin management, problem solving, and project management in both private dining club and hotel sectors.Specialties: • Elevating the Customer Experience • Multi-Unit Leadership• Building Strong Teams• Effective Communications Skills• Budgeting & Expense Controls • Turnaround Specialist• Effective Change Management• Innovative Sales and Business Development• Collaborative Leadership• Results Driven
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General ManagerArcis Golf May 2024 - PresentDallas, Texas, Us -
Managing Director | University Of Texas ClubClubcorp Jan 2023 - May 2024Dallas, Texas, Us -
Regional Director : General Manager | La Cima Club / City Club DivisionClubcorp Jan 2018 - Dec 2022Dallas, Texas, Us -
Regional Manager | La Cima Club / City Club DivisionClubcorp Jul 2014 - Dec 2018Dallas, Texas, Us -
General Manager | La Cima ClubClubcorp Jan 2012 - Jun 2014Dallas, Texas, UsA premier business and social club in Dallas;Rising high above the world’s largest equestrian sculpture, La Cima Club is a private business and social club in Dallas that occupies the 26th floor of the central tower within The Towers at William Square in the trendy, upscale Irving community of Las Colinas. Founded in the tradition of the most prominent American and European clubs, La Cima Club was conceived as a distinguished private meeting place, offering an incredible array of opulent amenities that no other Dallas private clubs previously have. In the implementation of this concept, extraordinary emphasis is placed on those elements that are the essence of the best Dallas private clubs: caliber of membership, quality and consistency of food and service, contemporary decor, and all of those other superb privileges and fine amenities that enhance the quality and enjoyment of life. Valet parking is available at La Cima Club on the north side of the Central Tower during all hours of operation. Self-parking is available in the west and east parking garages. -
President/Owner, Lone Star Flips, Llc. & Sunshine Flips, Inc.Lone Star Flips, Llc., And Sunshine Flips, Inc. Aug 2009 - Jun 2013Former President/Owner of Lone Star Flips, LLC. and Sunshine Flips, Inc., an authorized franchisee of Flip Flop Shops, through June 2013. Flip Flop Shops is a retail concept specializing in the sale of casual footwear for men, women and children. I owned two locations: Hurst, TX (Northeast Mall) and Orlando, Fl (Florida Mall).
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General ManagerClubcorp - Timarron Country Club Aug 2005 - Nov 2008Dallas, Texas, Us• Responsible for all aspects of this exclusive, private 18-hole golf / country club located in the upscale community of Timarron in Southlake, Texas. • Managed 9 senior department heads, a staff of 100 employee partners and an operational revenue budget of over $6,500,000 annually. • Through supervision of the Membership Sales Director, developed retention strategies resulting in growth of member retention by 2.5% year over year. • Develop unique Junior Development program in 2006 to meet the growing interests of the Members. Participation in this program grew from 50 participants in 2006 to over 85 in 2008. • Achieved consecutive Circle of Excellence Award designations in 2006 and 2007, the highest honor awarded by ClubCorp for excelling in all aspects of the business, including total net member dues, net members, member retention, total revenues, gross operating profits, and member satisfaction. -
General ManagerClubcorp - Timarron Country Club Mar 2003 - Aug 2005Dallas, Texas, Us• Managed all aspects of this premier private business club located on the 26th floor of Williams Square in the Las Colinas Urban Center of Irving, Texas. Supervised 6 department managers and 40 full-time employees. • Improved relationships between management and landlord which led to a 2-year lease renewal in 2003, resulting in improved member satisfaction and renewed interest in the club among the community. • Through the supervision of the Membership Director and committee, increased the club's membership from 660 members in March of 2003 to 770 members in August of 2005. • Implemented strategies to connect new members to the club, improving member retention from 69% in 2002 to 76% in August of 2005. • Implemented strategies that increased food & beverage revenues by $240,000 from 2003 to 2004. Club ranked number one in Gelfond Member Satisfaction Survey Index in 2004 among all Business & Sports Clubs division. -
General ManagerSix Continents Hotels & Resorts - Holiday Inn Select, Orlando International Airport Dec 2000 - Mar 2003• Responsible for 288-room full-service corporate hotel in Orlando airport market with full-service restaurant, lounge and over 5,000 square feet of banquet and meeting space. • Managed 15 department managers and 100 full-time employees. • Managed hotel budget of $8 million total revenue including F&B budget of $1.5 million. • Successfully built and maintained strong service culture and employee working environment; received Holiday Inn Quality Achievement Award 2 consecutive years with 88%+ OSI (Overall Service Index) scores; improved employee satisfaction (Caps) scores by 15 percentage points year over year. • Developed depth among management team; created promotional opportunities for 6 managers within 12 months. • Maintained 100% RevPar penetrations in a highly competitive market throughout very challenging 2002. • Active member of Central Florida Hotel and Lodging Association serving on multiple committees.
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General ManagerBristol Hotels & Resorts - Courtyard By Marriott, Dowtown Atlanta, Ga Jan 2000 - Dec 2000• Managed 211-room hotel in busy downtown Atlanta market with 6 department managers and 50 associates. • Primary focus on filling key staffing vacancies including housekeeping, food & beverage and operations as well as providing hands on training to ensure consistency of service delivery.
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General ManagerBristol Hotels & Resorts - Fairfield Inn By Marriott, Atlanta, Ga Jul 1998 - Jan 2000• Responsible for 242-room hotel in busy downtown Atlanta market with 7 department managers and 55 associates. • Managed all aspects of the $4.3 million hotel operation, including sales and marketing efforts, budgeting, and employee development. • Took hotel out of default status with Marriott after first 4 months as GM. • Raised service scores exponentially during first 12 months. Hotel received “Most Improved Hotel” Award for the first half of 1999 from Marriott at the 1999 Marriott Southeastern Regional Conference in Orlando, Florida.
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General ManagerBristol Hotels 1995 - 2000
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Manager Of Acquisitions And TransitionsBristol Hotels & Resorts - Corporate Office Sep 1997 - Jul 1998• Served as liaison between Bristol Hotels & Resorts and hotel staff prior to, during and following an acquisition. • Represented all home office departments throughout transition of ownership, working with employee benefits, information technology, licensing and permitting, finance and legal departments. • Responsible for managing due diligence during acquisition of properties.
Mike Goff Skills
Mike Goff Education Details
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Niagara UniversityHospitality Management -
Webber International UniversityHospitality Management
Frequently Asked Questions about Mike Goff
What company does Mike Goff work for?
Mike Goff works for Arcis Golf
What is Mike Goff's role at the current company?
Mike Goff's current role is General Manager @ Arcis Golf | Golf Management.
What is Mike Goff's email address?
Mike Goff's email address is mg****@****hoo.com
What schools did Mike Goff attend?
Mike Goff attended Niagara University, Webber International University.
What are some of Mike Goff's interests?
Mike Goff has interest in Cooking, Hotel Market Trends, Wines, Travel, Stock Market/investing.
What skills is Mike Goff known for?
Mike Goff has skills like Food And Beverage, Hotels, Management, Hospitality Industry, Restaurants, Budgets, Sales, Banquets, Team Building, Training, Customer Service, Hospitality Management.
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