Michael Gooch

Michael Gooch Email and Phone Number

Customer Service Lead @ Beckett Telecom | Unify, Avaya, Microsoft, Mitel @ Beckett Telecom
united kingdom
Michael Gooch's Location
Greater Reading Area, United Kingdom
Michael Gooch's Contact Details

Michael Gooch personal email

n/a
About Michael Gooch

As an account manager at Beckett Telecom, I have over 20 years of experience in delivering innovative, tailored, and cost-effective telecommunication services and solutions for public sector organisations. I am certified in Unify HiPath 4000 and Avaya Midsize Solutions, two of the leading platforms for cloud communications and contact center design.My mission is to improve, enhance, and reduce costs for my customers by providing them with enhanced customer interaction, reduced costs, and enhanced employee flexibility and retention. I have contributed to several successful projects, such as integrating SIP with an end-of-life system for an NHS Trust, saving over £40,000 a year, and upgrading a council's telephony infrastructure to provide speech to voice integration and expansion. I am always eager to connect and collaborate with potential and existing customers, partners, and peers. Please feel free to reach out to me via LinkedIn, email, or phone.

Michael Gooch's Current Company Details
Beckett Telecom

Beckett Telecom

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Customer Service Lead @ Beckett Telecom | Unify, Avaya, Microsoft, Mitel
united kingdom
Website:
beckett-tele.com
Employees:
10
Michael Gooch Work Experience Details
  • Beckett Telecom
    Helping Customers Get From Adequate To Excellent
    Beckett Telecom Sep 2015 - Present
    United Kingdom
    Becket Telecom provides best-in-class Telecommunication services and solutions for over 25 years. Our approach is different to traditional Telecoms providers. We are different because we always start with you, the customer, and focus on your particular infrastructure and requirements. As a customer service led business we pride ourselves on the continuity of all our staff in sales, technical, delivery and supporting functions. Examples of recent work undertaken:Worked with an NHS Trust to integrate SIP with an end of life system providing savings in excess of £40,000 a year.Upgraded a Councils Telephony infrastructure to provide speech to voice integration, SIP and expansion for an existing omni-channel contact centre with additional network level functionality and cost savings in excess of £60,000 per annum.Integration of Skype for Business Enterprise across multiple sites and various legacy systems, providing from proof of concept through to successful phased migration.If you would like to discuss the options available to you simply call me on 0118 940 9004 or email me at mike.gooch@beckett-tele.com
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  • Beckett Telecom
    Specialist Account Manager
    Beckett Telecom Sep 2013 - Sep 2015
    United Kingdom
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  • Ics
    New Business Sales
    Ics Aug 2012 - Sep 2013
    Camberley
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  • Maintel
    Account Manager
    Maintel Jun 2005 - Feb 2012
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  • Britannic Technologies
    Network Services Sales
    Britannic Technologies Jan 2000 - Jun 2004
    View

Michael Gooch Skills

Unified Communications Telecommunications Telephony Solution Selling Managed Services Sales Voip Account Management Direct Sales Ip Sip Networking Cloud Computing Mobile Devices New Business Development Mpls Call Centers Sales Management Voice Over Ip Internet Protocol Avaya Lead Generation Channel Contact Centers Wan Management Channel Partners Pre Sales Professional Services Wireless Technologies Business Development Session Initiation Protocol Avaya Products Multiprotocol Label Switching Wide Area Network Selling Sip Trunking Avaya Technologies Wireless Mitel 3300 Siemens Hipath Cost Reduction Strategies Leased Lines Cost Assurance

Michael Gooch Education Details

  • Guildford College Of Technology
    Guildford College Of Technology
    Business Studies
  • Glebelands School, Cranleigh
    Glebelands School, Cranleigh

Frequently Asked Questions about Michael Gooch

What company does Michael Gooch work for?

Michael Gooch works for Beckett Telecom

What is Michael Gooch's role at the current company?

Michael Gooch's current role is Customer Service Lead @ Beckett Telecom | Unify, Avaya, Microsoft, Mitel.

What is Michael Gooch's email address?

Michael Gooch's email address is mi****@****l.co.uk

What schools did Michael Gooch attend?

Michael Gooch attended Guildford College Of Technology, Glebelands School, Cranleigh.

What are some of Michael Gooch's interests?

Michael Gooch has interest in Animal Welfare, Children.

What skills is Michael Gooch known for?

Michael Gooch has skills like Unified Communications, Telecommunications, Telephony, Solution Selling, Managed Services, Sales, Voip, Account Management, Direct Sales, Ip, Sip, Networking.

Who are Michael Gooch's colleagues?

Michael Gooch's colleagues are Jacqueline Brown, Sue Walters, Caroline Crawford, Luke Gregory, Jackie Brown, Alex Canning, Chris Davis.

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