As an account manager at Beckett Telecom, I have over 20 years of experience in delivering innovative, tailored, and cost-effective telecommunication services and solutions for public sector organisations. I am certified in Unify HiPath 4000 and Avaya Midsize Solutions, two of the leading platforms for cloud communications and contact center design.My mission is to improve, enhance, and reduce costs for my customers by providing them with enhanced customer interaction, reduced costs, and enhanced employee flexibility and retention. I have contributed to several successful projects, such as integrating SIP with an end-of-life system for an NHS Trust, saving over £40,000 a year, and upgrading a council's telephony infrastructure to provide speech to voice integration and expansion. I am always eager to connect and collaborate with potential and existing customers, partners, and peers. Please feel free to reach out to me via LinkedIn, email, or phone.
Listed skills include Unified Communications, Telecommunications, Telephony, Solution Selling, and 40 others.