Mike Goodwin
AeroLeads people directory · profile

Mike Goodwin Email & Phone Number

Senior Product Manager - Calling, Messaging and Conversational Intelligence at Outreach
Location: Portland, Maine, United States 7 work roles 1 school
1 work email found @outreach.io 1 phone found area 231 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email m****@outreach.io
Direct phone (231) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Outreach
Role
Senior Product Manager - Calling, Messaging and Conversational Intelligence
Location
Portland, Maine, United States
Company size
1363 employees

Who is Mike Goodwin? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Mike Goodwin is listed as Senior Product Manager - Calling, Messaging and Conversational Intelligence at Outreach, a company with 1363 employees, based in Portland, Maine, United States. AeroLeads shows a work email signal at outreach.io, phone signal with area code 231, and a matched LinkedIn profile for Mike Goodwin.

Mike Goodwin previously worked as Senior Product Manager - Calling, Messaging & Conversational Intelligence at Outreach and Product Manager - Voice at Outreach. Mike Goodwin holds Bs, Media And Communications Technologies from Michigan State University.

Company email context

Email format at Outreach

This section adds company-level context without repeating Mike Goodwin's masked contact details.

{first}.{last}@outreach.io
89% confidence

AeroLeads found 1 current-domain work email signal for Mike Goodwin. Compare company email patterns before reaching out.

View email format View company profile Management contacts
Profile bio

About Mike Goodwin

Product manager with a background in the telecommunications industry. Strong customer empathy due to history as a senior support engineer who helped customers solve their most difficult problems. Skilled in Agile, cloud based VoIP solutions, project management, customer support, SIP, and LAN/WAN setup and configuration. Received Bachelor of Science focused in Media and Communications Technologies from Michigan State University.

Listed skills include Telecommunications, Salesforce.Com, Seo, Project Management, and 24 others.

Current workplace

Mike Goodwin's current company

Company context helps verify the profile and gives searchers a useful next step.

Outreach
Outreach
Senior Product Manager - Calling, Messaging and Conversational Intelligence
Portland, ME, US
Website
outreach.io
Employees
1363
AeroLeads page
Company profile
View company profile Email format
7 roles

Mike Goodwin work experience

A career timeline built from the work history available for this profile.

Senior Product Manager - Calling, Messaging And Conversational Intelligence

Outreach

Portland, ME, US

Senior Product Manager - Calling, Messaging & Conversational Intelligence

Current
Outreach

Seattle, Washington, US

Nov 2023 - Present

Product Manager - Voice

Outreach

Seattle, Washington, US

Feb 2020 - Nov 2023

Senior Technical Support Engineer

Outreach

Seattle, Washington, US

  • I support customers at an escalated level for the most complex and difficult issues they face with Outreach. As a senior member of the team, I provide mentorship and training for less tenured teammates.
  • Provide support for all areas of the Outreach platform including Salesforce integration, mail serverintegrations, SSO, and Outreach voice
  • Created and provided training/documentation for Outreach voice troubleshooting
  • Manage all bugs reported by support for Outreach voice
  • Assist Client Engagement Managers in onboarding customers using Outreach voice
  • Manage Outreach’s implementation of Visualware which tests the quality of customers’ networksto ensure it can properly support Outreach voice
Mar 2018 - Feb 2020

Tier 3 Support Engineer

Ringcentral

Belmont, CA, US

  • Provided high value technical services and support to all our customers as the top level of tiered support at RingCentral. After 2 years, was chosen out of a team of a dozen members to move to RingCentral’s growing.
  • Supported all aspects of the RingCentral cloud based UCaaS (Unified Communications as a Service) product including VoIP telephony implementations, multi platform applications, conference calling, video meetings/screen.
  • Interfaced with multiple teams including Sales, Professional Services, Development, Product Management, Telcom Operations, the Network Operations Center, and Service Engineering to quickly and efficiently solve.
  • Required in depth knowledge of SIP, Telecom Carriers, Windows, Mac, Android, and iOS
  • Performed advanced network troubleshooting using knowledge of LAN/WAN, Routers, Firewalls, Switches, TCP/IP, DNS to assist in configuring, updating and supporting VOIP solutions in a multi-location.
  • Created and maintained a UK Support Wiki
Jan 2014 - Nov 2017

Technical Account Manager

Ringcentral

Belmont, CA, US

Responsible for customer on-boarding, implementation, training, and managing new RingCentral phone systems for customers throughout various industries. Also performed tech support at a Tier 2 level for customer's once on-boarding was complete.

May 2013 - Jan 2014

Customer Care Manager - Content Channel

Level 3 Communications

Broomfield, Colorado, US

  • Oversaw the customer experience for major content providers with responsibilities including but not limited to project accuracy, projecting delivery schedules, on time product delivery, and frequent communication with.
  • Largest contract managed - ~2 million USD
  • Frequently managed a workload valued at over $200,000 in monthly recurring charges
  • Dedicated to major accounts such as Sony, LinkedIn, and Adobe
  • Orders were both domestic and international
Dec 2010 - Apr 2013
Team & coworkers

Colleagues at Outreach

Other employees you can reach at outreach.io. View company contacts for 1363 employees →

AK Aparna Kannan Aparna Kannan Colleague at Outreach Greater Seattle Area, United States View → JW Joey Walvatne Joey Walvatne Colleague at Outreach Seattle, Washington, United States, United States View → JG Julián Gil Julián Gil Colleague at Outreach Dallas, Texas, United States, United States View → AE Alan Ecker Alan Ecker Colleague at Outreach Seattle, Washington, United States, United States View → AI Alex Ivanovski Alex Ivanovski Colleague at Outreach Estonia, Estonia View → KG Kristen Gutierrez Kristen Gutierrez Colleague at Outreach Seattle, Washington, United States, United States View → NB Nikki Brown Nikki Brown Colleague at Outreach Greater Seattle Area, United States, United States View → EP Estacio Pouso Alegre Estacio Pouso Alegre Colleague at Outreach Pouso Alegre, Minas Gerais, Brazil, Brazil View → SY Shaoqian Yuan Shaoqian Yuan Colleague at Outreach Redmond, Washington, United States, United States View → OT Outreach Team Outreach Team Colleague at Outreach Seattle, Washington, United States, United States View →
1 education record

Mike Goodwin education

  • Michigan State University
    Michigan State University
    Media And Communications Technologies
FAQ

Frequently asked questions about Mike Goodwin

Quick answers generated from the profile data available on this page.

What company does Mike Goodwin work for?

Mike Goodwin works for Outreach.

What is Mike Goodwin's role at Outreach?

Mike Goodwin is listed as Senior Product Manager - Calling, Messaging and Conversational Intelligence at Outreach.

What is Mike Goodwin's email address?

AeroLeads has found 1 work email signal at @outreach.io for Mike Goodwin at Outreach.

What is Mike Goodwin's phone number?

AeroLeads has found 1 phone signal(s) with area code 231 for Mike Goodwin at Outreach.

Where is Mike Goodwin based?

Mike Goodwin is based in Portland, Maine, United States while working with Outreach.

What companies has Mike Goodwin worked for?

Mike Goodwin has worked for Outreach, Ringcentral, and Level 3 Communications.

Who are Mike Goodwin's colleagues at Outreach?

Mike Goodwin's colleagues at Outreach include Aparna Kannan, Joey Walvatne, Julián Gil, Alan Ecker, and Alex Ivanovski.

How can I contact Mike Goodwin?

You can use AeroLeads to view verified contact signals for Mike Goodwin at Outreach, including work email, phone, and LinkedIn data when available.

What schools did Mike Goodwin attend?

Mike Goodwin holds Bs, Media And Communications Technologies from Michigan State University.

What skills is Mike Goodwin known for?

Mike Goodwin is listed with skills including Telecommunications, Salesforce.Com, Seo, Project Management, Mobile Devices, Troubleshooting, Management, and Voip.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.