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Michael Grote is listed as DC Project Delivery Senior Analyst | Government and Public Services at Deloitte, based in Denver, Colorado, United States. AeroLeads shows a work email signal at deloitte.com and a matched LinkedIn profile for Michael Grote.
Michael Grote previously worked as Regression Automation Developer / System Integration Testing Analyst at Deloitte and Help Desk Implementation Analyst at Deloitte. Michael Grote holds Bachelor Of Science, Business Management from Colorado State University.
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SUMMARY OF QUALIFICATIONS:Over Ten years of Software Development Life Cycle (SDLC) experience, including: Software Quality Assurance, Software Implementation and Post Implementation experience. Software development for Corporate and Government sectors with welfare benefit systems experience.Adheres to the PMBOK approach to project management activities and deliverables as a member of Deloitte’s project team.Created Help Desk deliverables which were provided to the State of Michigan for the Michigan Bridges Eligibility Application.Developed a comprehensive set of daily reports for help desk management based on ticketing trend analysis.Thorough understanding and planning of Quality Assurance processes that includes: Scrum/Agile, and Waterfall. Excellent communication and presentation skills, self-starter, quick learner, and trainer with highly developed organization skills. Manual and Automated testing experience in both Private and Government environments.Provided direct support during implementation to ensure all personnel successfully transitioned to new database processes.Creation of testing triage processes by managing high level defects with a rapid turn-around success rate. CORE COMPETENCIES: Regression Automation Development, IT Business Analysis, System Test Analysis, Data Integrity, Training Support, Reporting (inclusive of Report Configuration and Analysis).SPECIALTIES: Colorado Benefits Management System (CBMS), Michigan Bridges, CalWIN, Oracle, SQL, UNIX, SoapUI, Visual Basic, HP Quality Center, TargetProcess (Agile Project Management Software), Remedy, Jira, Bitbucket, Confluence, PuTTy (used for UNIX), Applix (Cognos), Unicenter Autosys Job Management, Dollar Universe (Orsyp), SQL Developer, FileZilla, Quick Test Professional, Unified Functional Testing, Service Virtualization Developer, Selenium HQ, Beyond Compare, Perforce, Business Objects, CA Unicenter, CA Lisa, Rational ClearQuest, IBM Tivoli, and Author-it Software
Listed skills include Unix, Troubleshooting, Testing, Software Documentation, and 16 others.
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Worldwide, OO
The State of Colorado Department of Human ServicesRegression Automation DeveloperLeads User Interface Automation Testing efforts by managing, and maintaining the existing Unified Functional Testing ALM Integrated Hybrid framework while simultaneously developing a new path to support Phase 0, Phase 1 and Phase 2 testing efforts within the new Salesforce.
Worldwide, OO
The State of Colorado Department of Human ServicesRegression Automation DeveloperMaintained and developed regression automation scripts utilizing Visual Basic code written within Quick Test Professional/Unified Functional Testing. Produced, validated and certified the full regression suite of scripts prior to each release into the production environment..
Worldwide, OO
The State of Michigan Department of Human Services Provided technical troubleshooting support to 82 counties throughout the State of Michigan in support of the implementation of the Michigan Bridges Eligibility Application. Resolved emergent issues in different database environments using root cause analysis. Authored and developed The Desktop Information.
US
Comcast & Time Warner Cable, Tucson, AZ & Austin, TXDelivered CSG database training prior to Go-Live. Training was delivered in three modules via Microsoft PowerPoint and group discussion. Prepared practice addresses in the training environment for hands on database training. Several training mediums were used to increase the effectiveness of each class..
San Diego County Department of Human ServicesAssisted county case workers by providing solutions to benefit eligibility issues until a permanent resolution was deployed and/or implemented. Researched, tested, and created documentation for work-around processes for discovered defects. Reported discovered defects via Unicenter help desk reporting tool..
Milwaukee, WI, US
Orange County Department of Human ServicesAssisted Orange County’s testing team with user acceptance testing in order to validate defect solutions prior to implementation. Worked closely with program specialists to provide solutions and release updates for known problems. Used root cause analysis as a method to help resolve issues. Reported updates to.
Denver County Department of Human ServicesServed as a key liaison between subject matter experts and information technology. Translated business requirements into systems requirement specifications to determine eligibility. Worked within the Software Development Life Cycle framework and generated deliverables that included system requirements.Working.
US
Analyzed billing data for client data files and filed appropriate paperwork to correct billing discrepancies. Maintained active communication with clients both to obtain further information as well as to deliver appropriate updates to their account information.
US
Time Warner Cable, Kansas City, MOProvided direct assistance during Go-Live and data conversion process for a Time Warner Cable Call Center. Responsible for keeping active communication between programming staff, Go-Live Support Consultants, and Time Warner Cable staff on issues needing data revisions.
Dallas, TX, US
Provided accurate call routing and dial tone solutions to AT&T Broadband customers. This was accomplished by maintaining and developing a strong working knowledge of network and switch provisioning, Local Number Portability, E-911, and Third Party Provisioning. Main coordinate for all test lines for 10 AT&T Broadband markets. Assigned to the Telephony.
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Michael Grote works for Deloitte.
Michael Grote is listed as DC Project Delivery Senior Analyst | Government and Public Services at Deloitte.
AeroLeads has found 2 work email signals at @deloitte.com for Michael Grote at Deloitte.
Michael Grote is based in Denver, Colorado, United States while working with Deloitte.
Michael Grote has worked for Deloitte, Organic People, Knowledge Stream Inc., Comsys, and Travco Inc..
You can use AeroLeads to view verified contact signals for Michael Grote at Deloitte, including work email, phone, and LinkedIn data when available.
Michael Grote holds Bachelor Of Science, Business Management from Colorado State University.
Michael Grote is listed with skills including Unix, Troubleshooting, Testing, Software Documentation, Software Development, Sql, Sdlc, and Quality Assurance.
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