Mike Strickland Email and Phone Number

Lead and manage the implementation of an international open banking platform across various markets, collaborating with stakeholders from multiple departments and external partners. Oversee the development and deployment of API services, ensuring seamless integration with third-party applications and enabling secure data sharing. Develop and maintain project plans and resource allocation to optimize project efficiency and delivery within time constraints. Coordinate with international teams to standardize processes and streamline operations, resulting in 20% reduction in project delivery time and increased customer satisfaction. • Manage the implementation and rollout of the card issuing services through Discover and MasterCard pertaining to the setup and distribution of debit cards linked to users personal Flykk bank account• Leading the efforts to integrate ISX’s open banking solutions with financial institutions in the US, Mexico and LATAM to ensure a global presence for Flykk• Facilitate weekly stand-ups with development leads to receive project updates, maintain team focus and accountability while reporting updates to the Product team and CEO• Manage the US office that includes 4 remote employees that report to the head office in Cyprus. Responsibilities include human resource management, finance management, office coordination and communications liaison. • Document, track, and update issues within the CorePlus and Flykk applications using Confluence and Jira

Provides information technology and project management expertise to support the Senior Vice President/Enterprise Project Manager with oversight and prioritization of bank-wide projects in support of business strategies driven by the CEO. Facilitates and supports development processes by effectively guiding multiple cross-functional teams executing tasks to meet milestones and produce deliverables on time. Partners with bank departments to ensure all projects are properly documented including processes, workflows, plans, and deliverables. Maximizes productivity and time management through efficient allocation of internal and external (vendor) resources ensuring high quality, on schedule, and within budget results.• Led project and collaborated with cross-functional team to institute an enterprise-wide ServiceNow ITSM implementation leading to streamlined Service Desk operations and improved response times and SLAs by 20%.• Oversaw ten successful regulatory consent order remediation projects from initiation to closure.• Directed an IT infrastructure upgrade project with a $1M budget including planning, scheduling, and implementation of all network device upgrades of all switches, servers, and routers.• Played key role on the $200k project to implement the Netskope application that provides policy enforcement for the bank's Cloud Access Security Broker (CASB).• Coordinated efforts to migrate the Corporate Account Team's reporting from manual processes (Excel spreadsheets) to an automated application-based reporting system on a budget of $270k and cut their report generation times in half.

Assessed business change requests/requirements and led ongoing system enhancements to team collaboration sites in SharePoint. Generated project scoping and planning artifacts related to implementation of changes and creation of new SharePoint sites. Facilitated meetings (requirements, scheduling/milestones, overall status) with management, stakeholders, and technical teams. Translated and confirmed business requirements for QA team's test preparations and regression testing.• Oversaw full software development life cycle for project to build a business-critical SharePoint intranet site involving both proprietary and third party software applications.• Enabled ongoing self-sufficiency by delivering post-implementation onsite training on SharePoint infrastructure, navigation, and overall framework for FISA training staff.• Facilitated implementation of the new wayfinding system by organizing floor plans and seating charts.• Coordinated determination of onboarding requirements (hardware, software, seat placement) for new employees with hiring managers.• Collaborated with Wintel tech team to evaluate user business needs including security badges, telecom, and business account entitlements.

Served as Ariba Supplier Information and Performance Management (SIPM) Administrator. Initiated supply-chain and supplier performance projects utilizing vendor questionnaires, surveys, and scorecards. Created the Request for Procurement Assistance site leveraging PVM Microsoft SharePoint. Fulfilled administrative requests for user groups access, managed workflows, modified user interfaces (SharePoint, InfoPath), and created data repositories, libraries, and lists (contract management, issue tracking). Ensured all activities complied with the Bank's acquisition policy.• Aided bank outreach efforts for Minority/Women-owned Business Enterprises (MWBE) to provide new opportunities within different markets.• Supplied workshops and training sessions for stakeholders, users, and partners on the Ariba E-Procurement (P2P) and JP Morgan P-Card processes and end-to-end workflows.• Generated supplier diversity (MWBE) spending reports for the annual Office of Diversity and Inclusion Report to Congress.• Recognized as subject matter expert for the SAP Ariba application (tracking spend visibility and distribution of vendor score cards).

Collaborated with the Financial department to guarantee timely processing and oversight of up to $1 million in daily invoice payments. Performed system administration tasks including data security, inventory maintenance, installations, and system upgrades. Supplied training for vendors, staff development demonstrations, and employee onboarding. Collected and analyzed data and presented relevant information to management.• Facilitated the securing of contracts for the Federal Reserve Bank of New York and Markets in partnership with management and vendors.• Identified business and financial trends within the industry through the development of effective operational and performance measurements.• Assessed processes to determine effectiveness, quality, and complexity and developed changes or new process solutions to improve operational efficiency.

Delivered QA and data analysis expertise and support for a major banking firm. Determined technical requirements and specifications for design documentation. Designed, developed, and instituted test scenarios and oversaw schedules for Development and UAT approvals throughout the software development lifecycle. Oversaw test data preparation and testing activities with the business users and technology teams. Maintained documentation and tracked application defects with HP Quality Center. Aided Developers and technical support staff to identify and resolve any defects or issues.• Gathered and analyzed data on historical reject trends, source system feed files, and processing times.• Verified FTP transmission of daily Lava trade files to Regulatory Managers.• Created documented procedures and guidelines for the Equities Repository.