Mike Hamner Email & Phone Number

South San Francisco, CA, US

· Receiving packages, entering into the Shipping & Receiving tracking database, and delivering to site tenants· Processing pre-packaged outgoing shipments, ensuring accuracy, completeness, promptness, accountability, and condition of shipments meet established standards· Liaison with vendors such as Praxair, Stericycle, and Cintas for laboratory service·.

Burlingame, California, United States

· Maximize sales objectives with each prospective customer via the phone, web or in person at your location.· Approximately 50% of time walking and tending to the property, cleaning units, sweeping, mopping, changing light bulbs and other general maintenance duties.· Fill in as Manager-on-duty at remote sites

San Francisco

· Created Proposals of Insurance, Summaries of Insurance, and Insurance Workbooks· Preparing or reviewing policy documents to assure accuracy and completeness· Inputting and maintaining policy management systems and files· Responding to inquiries and requests for information, endorsements, loss runs, and billing from Senior management.

South San Francisco, California

·Provided quality customer service through identifying and resolving customer needs either by phone contact or in person. ·Construction and placement of marketing material as well as featured display models·Restocking of shelves, and general clean-up of department

San Francisco Bay Area

Job Role duties:· Works directly with the Client Executive, ACE, Client Manager, Placement Specialist or Broker to provide our clients with the best possible service· Gathers information on exposures and operations to support preparation of submission and coverage specifications as needed· Develops an understanding of the clients’ business priorities and.

San Bruno, CA

- Control test area by maintaining a working knowledge of policies, practices and procedures- Resolve candidate issues or report them to the appropriate supervisor - Manage incidents of security breaches on behalf of clients- Provide phone based client support

San Francisco

Full time contractual job at Marsh & McLennan Insurance- Update Policy Registers with current information and generate Summaries of Insurance- Support Certificates of Insurance team- Create PowerPoint presentations based upon Insurance Summaries, and Policy registers- Reformate, review and error check client cost analysis spreadsheets, as well as Workers.

San Bruno, CA

Full time agent, licensed in Property & Casualty, Life, and Flood. Daily prospect generation and face to face client meetings. Staff of one telemarketer.

Various temping assignments for companies in need of skills in warehouse and distribution, picking, packing and shipping, word-processing, PowerPoint presentations, database scrubbing, and customer services. Placements included:- Oracle Corporation- AT&T- Kaiser Permanente

- Organize and maintain nine Oracle teaching labs- Coordinate and dispense instructional material on a national basis - Tier-one customer resolution support for education related issues

- Aided in securing funds, operating equipment, and supplies to establish a coffee house- Supervised contractors and communicated in-stream design changes- Silent partner in day-to-day managerial operations, opened in October 2005

Led a team of 30 in development, organization, data entry and quality assurance of a database of information of publicly traded companies that facilitated data mining, research, reporting and bundling of information on those firm’s products, target markets, key customers, suppliers, competitors and strategic partnerships.- Managed the flow of information.

- Participated in development of high performance database entry tools through feature proposal, issue prioritization, solution creation and software testing.- Authored and established a standardized information gathering and data entry methodology and protocol manual that simplified new employee training, improved data uniformity and enhanced quality.

Achieved fast track promotion from an entry level Research Analyst position to lead a group of six in analysis, review and capture of data on approximately 850 biopharmaceutical companies. - Leveraged experience as a researcher and scientist to drive emphasis on key data points and issues while assisting in the design of the qualitative data elements that.

Recruited by this global biotechnology research and drug development company to provide primary research and project management expertise through daily individual and collaborative efforts. - Recognized as the internal expert in the areas of sequencing, and bioinformatic programs with training of approximately 20 personnel in software use and ongoing topic.

B.S., Microbiology

Certificate, Clinical Trials Design And Management Certificate