Mike Hamner Email & Phone Number

South San Francisco, Ca, Us

· Receiving packages, entering into the Shipping & Receiving tracking database, and delivering to site tenants· Processing pre-packaged outgoing shipments, ensuring accuracy, completeness, promptness, accountability, and condition of shipments meet established standards· Liaison with vendors such as Praxair, Stericycle, and Cintas for laboratory service· On call fill-in for Managedlab laboratory technicians at nearby sites, duties include; processing and distributing · On call… Show more · Receiving packages, entering into the Shipping & Receiving tracking database, and delivering to site tenants· Processing pre-packaged outgoing shipments, ensuring accuracy, completeness, promptness, accountability, and condition of shipments meet established standards· Liaison with vendors such as Praxair, Stericycle, and Cintas for laboratory service· On call fill-in for Managedlab laboratory technicians at nearby sites, duties include; processing and distributing · On call fill-in for Managedlab laboratory technicians at nearby sites, duties include; processing and distributing incoming shipments, data entry, ordering and inventory control, waste management, glassware cleaning Show less

Burlingame, California, United States

· Maximize sales objectives with each prospective customer via the phone, web or in person at your location.· Approximately 50% of time walking and tending to the property, cleaning units, sweeping, mopping, changing light bulbs and other general maintenance duties.· Fill in as Manager-on-duty at remote sites

San Francisco

· Created Proposals of Insurance, Summaries of Insurance, and Insurance Workbooks· Preparing or reviewing policy documents to assure accuracy and completeness· Inputting and maintaining policy management systems and files· Responding to inquiries and requests for information, endorsements, loss runs, and billing from Senior management.

South San Francisco, California

·Provided quality customer service through identifying and resolving customer needs either by phone contact or in person. ·Construction and placement of marketing material as well as featured display models·Restocking of shelves, and general clean-up of department

San Francisco Bay Area

Job Role duties:· Works directly with the Client Executive, ACE, Client Manager, Placement Specialist or Broker to provide our clients with the best possible service· Gathers information on exposures and operations to support preparation of submission and coverage specifications as needed· Develops an understanding of the clients’ business priorities and risk management needs.· Utilizes knowledge of industry, markets & clients in assisting in preparing underwriting… Show more Job Role duties:· Works directly with the Client Executive, ACE, Client Manager, Placement Specialist or Broker to provide our clients with the best possible service· Gathers information on exposures and operations to support preparation of submission and coverage specifications as needed· Develops an understanding of the clients’ business priorities and risk management needs.· Utilizes knowledge of industry, markets & clients in assisting in preparing underwriting specifications· Supports team in producing client proposals and presentations· Provides quality day-to-day service on client deliverables· Provides assistance with coverage questions and program adjustments; solves problems regarding client account issues· Provides necessary information to operations to create account information in databases and updates information as needed· Key liaison/role for process and activities supported by Centralized Services, e.g. Certificates of Insurance, Auto ID cards and, Surplus Lines filings· Communicates with International network on administration of global programs as needed· Understands and complies with Marsh Compliance and Transparency Standards Show less

San Bruno, Ca

- Control test area by maintaining a working knowledge of policies, practices and procedures- Resolve candidate issues or report them to the appropriate supervisor - Manage incidents of security breaches on behalf of clients- Provide phone based client support

San Francisco

Full time contractual job at Marsh & McLennan Insurance- Update Policy Registers with current information and generate Summaries of Insurance- Support Certificates of Insurance team- Create PowerPoint presentations based upon Insurance Summaries, and Policy registers- Reformate, review and error check client cost analysis spreadsheets, as well as Workers compensation claims information

San Bruno, Ca

Full time agent, licensed in Property & Casualty, Life, and Flood. Daily prospect generation and face to face client meetings. Staff of one telemarketer.

Various temping assignments for companies in need of skills in warehouse and distribution, picking, packing and shipping, word-processing, PowerPoint presentations, database scrubbing, and customer services. Placements included:- Oracle Corporation- AT&T- Kaiser Permanente

- Organize and maintain nine Oracle teaching labs- Coordinate and dispense instructional material on a national basis - Tier-one customer resolution support for education related issues

- Aided in securing funds, operating equipment, and supplies to establish a coffee house- Supervised contractors and communicated in-stream design changes- Silent partner in day-to-day managerial operations, opened in October 2005

Led a team of 30 in development, organization, data entry and quality assurance of a database of information of publicly traded companies that facilitated data mining, research, reporting and bundling of information on those firm’s products, target markets, key customers, suppliers, competitors and strategic partnerships.- Managed the flow of information and resources between research teams, sales staff, overseas partners, company leadership and across all departments to streamline project… Show more Led a team of 30 in development, organization, data entry and quality assurance of a database of information of publicly traded companies that facilitated data mining, research, reporting and bundling of information on those firm’s products, target markets, key customers, suppliers, competitors and strategic partnerships.- Managed the flow of information and resources between research teams, sales staff, overseas partners, company leadership and across all departments to streamline project completion and goal fulfillment.- Represented the company with extensive direct contact with clients and customers to ensure delivery of world-class customer service and product support.- Established and maintained a strategic partnership with Evalueserve in India that supplied highly qualified research analysts at one third of the cost of domestic personnel.- Designed and implemented a secure offsite data entry tool to facilitate reduced-overhead telecommuting. Show less

- Participated in development of high performance database entry tools through feature proposal, issue prioritization, solution creation and software testing.- Authored and established a standardized information gathering and data entry methodology and protocol manual that simplified new employee training, improved data uniformity and enhanced quality control.- Developed and instituted a system of data entry that improved quality control and uniformity while also quantifying individual… Show more - Participated in development of high performance database entry tools through feature proposal, issue prioritization, solution creation and software testing.- Authored and established a standardized information gathering and data entry methodology and protocol manual that simplified new employee training, improved data uniformity and enhanced quality control.- Developed and instituted a system of data entry that improved quality control and uniformity while also quantifying individual productivity and output accuracy.- Implemented a program of rewards for individual and team efficiency and quality that improved morale, reduced turnover and strengthened commitment to the organization.- Launched a series of in-house education, training and professional development courses that nurtured a positive spirit of competition and intellectual advancement. Show less

Achieved fast track promotion from an entry level Research Analyst position to lead a group of six in analysis, review and capture of data on approximately 850 biopharmaceutical companies. - Leveraged experience as a researcher and scientist to drive emphasis on key data points and issues while assisting in the design of the qualitative data elements that were the building blocks of all firm products.- Forged a close knit and productive team of employees that has maintained contact to… Show more Achieved fast track promotion from an entry level Research Analyst position to lead a group of six in analysis, review and capture of data on approximately 850 biopharmaceutical companies. - Leveraged experience as a researcher and scientist to drive emphasis on key data points and issues while assisting in the design of the qualitative data elements that were the building blocks of all firm products.- Forged a close knit and productive team of employees that has maintained contact to the present. Show less

Recruited by this global biotechnology research and drug development company to provide primary research and project management expertise through daily individual and collaborative efforts. - Recognized as the internal expert in the areas of sequencing, and bioinformatic programs with training of approximately 20 personnel in software use and ongoing topic support throughout the department.- Volunteered to represent the company in Access Excellence community outreach and… Show more Recruited by this global biotechnology research and drug development company to provide primary research and project management expertise through daily individual and collaborative efforts. - Recognized as the internal expert in the areas of sequencing, and bioinformatic programs with training of approximately 20 personnel in software use and ongoing topic support throughout the department.- Volunteered to represent the company in Access Excellence community outreach and education programs.- Generated savings of $40,000 per year with development of a new sequencing reaction filtration procedure. Show less

B.S., Microbiology

Certificate, Clinical Trials Design And Management Certificate