Mike Hanko Email & Phone Number

Cleveland, Ohio

Shaker Heights, Oh

I provide training including Electronic Medical Records, New Hire Orientation and other applications as needed. I also maintain class materials and relevant job aids. Finally, I assist project managers and IT with various initiatives and system enhancement rollouts

I conduct training for medical staff, including physicians and their staff on electronic medical record systems.I also facilitate soft-skill training and new hire orientation. I enjoy meeting new challenges and helping others in furthering their skills.

I provide coaching and mentoring to individuals seeking a career in the voice industry. I assist my clients through instruction in script analysis, voice techniques, effective use of software and equipment and how to maximize their voice skills to achieve success.

I am one of a team that manages a nationwide network of residential appraisers. I coordinate lists of available appraisers for my clients, enabling their relocating employees to choose the best, most experienced appraisers for their residential needs.This job affords me the opportunity to interact with customers, both external and internal, appraisers and clients alike. In addition to the lists, I provide website assistance and lead training sessions with our customers.

I conducted live and web-based training for a large relocation service provider. I maintained several of the company's systems manuals and updated each as needed. I provided voiceovers for the company for both compliance and training purposes as well as providing my voice for the transferee (client employees) tutorial on the company's new internet-based operating system.