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I have spent the majority of my professional career in customer service-oriented roles, both internal and external. I feel that these experiences have given me the skills that I now have and I feel that I possess strong communication and listening skills. I also am very interested in problem resolution and working with others to see them develop as well.I am currently a Training & Development Specialist. I find great fulfillment in working with people and assisting them in their professional development. I also currently offer voice work. I have performed many different projects, including instructional videos. Recently, I have produced audiobooks and am available for additional projects.My goal is to continue developing my skills to meet the demands and requirements of today's culture and environment. I have always believed that you can always learn something new. So, I cherish the opportunities that lie ahead for me professionally and look to continue sharing my talents.
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Senior Training And Development SpecialistUniversity Hospitals Mar 2019 - Mar 2024Cleveland, Ohio -
Training & Development Specialist IiUniversity Hospitals Of Cleveland Aug 2015 - Mar 2019Shaker Heights, OhI provide training including Electronic Medical Records, New Hire Orientation and other applications as needed. I also maintain class materials and relevant job aids. Finally, I assist project managers and IT with various initiatives and system enhancement rollouts -
Training And Development SpecialistUniversity Hospitals Of Cleveland Feb 2012 - Aug 2015I conduct training for medical staff, including physicians and their staff on electronic medical record systems.I also facilitate soft-skill training and new hire orientation. I enjoy meeting new challenges and helping others in furthering their skills. -
Personal Voice CoachSuch A Voice Feb 2017 - Feb 2019I provide coaching and mentoring to individuals seeking a career in the voice industry. I assist my clients through instruction in script analysis, voice techniques, effective use of software and equipment and how to maximize their voice skills to achieve success. -
Manager, Network ServicesDwellworks, Llc Mar 2009 - Jan 2012I am one of a team that manages a nationwide network of residential appraisers. I coordinate lists of available appraisers for my clients, enabling their relocating employees to choose the best, most experienced appraisers for their residential needs.This job affords me the opportunity to interact with customers, both external and internal, appraisers and clients alike. In addition to the lists, I provide website assistance and lead training sessions with our customers. -
Training SpecialistSirva Relocation Jun 2005 - Mar 2009I conducted live and web-based training for a large relocation service provider. I maintained several of the company's systems manuals and updated each as needed. I provided voiceovers for the company for both compliance and training purposes as well as providing my voice for the transferee (client employees) tutorial on the company's new internet-based operating system. -
Relocation CounselorSirva Relocation Jan 2003 - Jun 2005
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Tax & Expense SpecialistSirva Relocation Jan 2001 - Jan 2003
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Pricing AnalystOfficemax 1996 - 2001
Mike Hanko Skills
Mike Hanko Education Details
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Communication, General
Frequently Asked Questions about Mike Hanko
What is Mike Hanko's role at the current company?
Mike Hanko's current role is Senior Training & Development Specialist at University Hospitals of Cleveland.
What is Mike Hanko's email address?
Mike Hanko's email address is mj****@****ail.com
What is Mike Hanko's direct phone number?
Mike Hanko's direct phone number is +121676*****
What schools did Mike Hanko attend?
Mike Hanko attended Slippery Rock University Of Pennsylvania.
What skills is Mike Hanko known for?
Mike Hanko has skills like Training, Leadership, Customer Service, Management, Team Building, Time Management, Employee Relations, Staff Development, Process Improvement, Strategic Planning, Human Resources, Organizational Development.
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Mike Hanko
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Mike Hanko
Sonora, Ca -
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