Mike Hanzal Email & Phone Number

Strongsville, Ohio, United States

• Network Monitoring and Surveillance
• Monitor elements, devices, and other components within a designated span of control (WAN, SD-WAN, Transport) to identify events, incidents or problems with services, networks or elements
• Log identified incidents / problems in the ticket system
• Initiates the incident management processInitial Support for Incidents and Service Requests
• Provide first-level support by handling incidents or service requests using the incident reporting and request fulfilment processes
• Collects, obtains, and logs information necessary to diagnose the incident

Richfield, Ohio, United States

On demand 3D printing as a service.

Richfield, Ohio, United States

• Assist in multiple dining rooms that have over 150 residents, always meeting the needs of the residents’ requests
• Work in the kitchen preparing food, cleaning equipment, and washing dishes
• Provide customer service in many aspects, foremost in the resolution of issues with meal preferences, accommodating the residents’ dietary needs
• Preparation of regular and modified diets while following all safety and sanitary regulations
• Assists with preparation and serving of morning and afternoon meals and ensures that the kitchen is opened and closed correctly end of the shift
• Regular updates to the food card system to guarantee resident satisfaction

Richfield, Ohio, United States

• Work independently operating imprinting machines: UV printer, vinyl cutter, manual and pneumatic heat transfer press, laser engraver, on a variety of products, swapping into and out of light machinery
• Use of Adobe Photoshop & Illustrator to prepare customer logo for imprinting
• Pre-production and post-production duties include preparing products to be printed and/or re-boxing printed products
• Design and 3D print jigs to use while imprinting
• Test imprints on new products as well as new imprinting techniques
• Weekly maintenance on UV printer, replacing components as needed

Certificate, Computer Networking

2 Years Perfect Attendance PC Service/Support •Computer components & peripheral equipment •Install a computer system •Configuration of.

Education record