Mike Heeter Email & Phone Number

Minneapolis, Minnesota, United States

• Direct the vision, strategy, and execution of Jostens Publishing and Content information systems while partnering closely with the Executive Team, Sales, and Marketing to provide customized technology solutions. Manage.
• Transformed Jostens business model by selecting and leading a team in the design and implementation of an innovative platform that enabled customers to build yearbooks on-line for the first time. This SaaS model was.
• Introduced innovative technology strategies through evaluating and implementing a cloud computing infrastructure that allowed Jostens to quickly prototype concepts for new digital products with minimal investment in.
• Capitalized on the growing mobile application market through leveraging the collaborative strengths of Jostens’ internal enterprise development and QA knowledge in partnership with IOS and Android development from.

• Managed and expanded the web development function by more than 50% to a budget of $4M and a team of 20 employees that successfully grew web traffic during this time by a factor of 100%.
• Successfully saved a strategic online product initiative that was in danger of costing the company $10M if launch was missed. Within 8-weeks, built a team, broke down the problem, and created a detailed plan to address.
• Licensed an internal custom software as a product to a large theme park enterprise in Florida as part of a billion dollar initiative. Grew product photo book sales by 50% by successfully selling and customizing.
• Achieved high customer satisfaction and retention rates of over 95% by promptly responding to complaints about photo quality and overcoming significant internal resistance to gain support for implementing an innovative.
• Implemented creative hiring and sourcing strategies to fill 5 open positions requiring very specific technology experience. Recruited the first virtual team members nationally, engaged profile hiring techniques, and.

• Established software architecture and direction across Jostens IT. Led the Jostens Architecture Review Board to ensure technology aligned with overall business strategy.
• Reduced amount of required storage by half and reduced network bandwidth by 75% by leading a team in redesigning the photo upload process, which was straining overall storage capability and overloading the network..
• Employed agile project methodology to evaluate, select and implement Java technology to replace outdated MS tools that no longer aligned with the strategic direction of the organization. Overcame resistance to change.

• Managed all technical aspects of Business Intelligence including hardware and software selection and implementation. Mentored other team members, provided work direction, and trained fellow developers. Acted as project.
• Led a team of 3 developers in partnership with Finance and Marketing groups to analyze key business indicators to look for patterns and trends that would inform strategic business decisions. Received 3 promotions and 7.
• Partnered with a cross-section of Managers, Sales Reps, and Executives to design the first standard Business Intelligence Tool to provide a view of customer activity across all of Jostens. Led a team of 10 developers.

• Developed ETL programs and partnered with Sales, Finance and Marketing groups to implement and analyze reporting needs.
• Designed architecture of Jostens new Enterprise Data Warehouse (EDW). Added new schema to existing Oracle Data Warehouse and designed enterprise standards for Metadata, Extract, Transformation and Load (ETL) programs..
• Implemented real-time reporting capabilities, allowing finance personnel to immediately see the impact of journal entries on Jostens Income Statement, Balance Sheet and Cash Flows. This project reduced the duration of.