As a senior consultant, I am currently working as a program manager, interim director and expert within one of the major telecom operators in Belgium. The current program involves outsourcing the field activities, in-home and outdoor, based on a "vested contract", transferring personnel and setting up the organization to manage this contract.LAVA is a dynamic and growing consulting services company. Our target markets are Utilities, Telecom, Value Added Logistics, ICT Services and SME . We deliver services with bright, experienced professionals and strive for continuous customer satisfaction. We are trusted partner to clients leading them successfully through complex change.LAVA provides services like: discovering a vision and elaborating the strategy, the implementation of operational models, the optimization of business & ICT performance, ICT advisory services including vendor selection and client project management, post-merger integration management, and assisting companies in leveraging non-core functions. Visit us at www.lava-consulting.be

Responsible for the Business Unit Managed Services in Belgium.

Responsible for the Global Service Delivery of the outsourcing contract between Econocom and GDF SUEZ.

Managing the service delivery of the outsourcing contract between Siemens Business Services (SBS) and the Flemish Government.

Managing the team responsible for the Servers of the Flemish Goverment, 600+ Servers (Unix ad NT) with a team of 50+ Engineers.

Managing the Service Desk Team serving the employees of the Flemish Goverment (12.000).