Michael Henricksen

Michael Henricksen Email and Phone Number

IT Administrator @ Operation Underground Railroad
Orem, UT, US
Michael Henricksen's Location
Orem, Utah, United States, United States
Michael Henricksen's Contact Details

Michael Henricksen work email

Michael Henricksen personal email

n/a
About Michael Henricksen

Michael Henricksen is a IT Administrator at Operation Underground Railroad. He possess expertise in microsoft office, microsoft excel, business intelligence, analysis, data analysis and 2 more skills.

Michael Henricksen's Current Company Details
Operation Underground Railroad

Operation Underground Railroad

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IT Administrator
Orem, UT, US
Michael Henricksen Work Experience Details
  • Operation Underground Railroad
    It Administrator
    Operation Underground Railroad
    Orem, Ut, Us
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  • Operation Underground Railroad
    It Administrator
    Operation Underground Railroad May 2021 - Present
    Salt Lake City, Utah, Us
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  • Solcius
    It & Tech Support Manager
    Solcius Oct 2020 - May 2021
    Provo, Ut, Us
    ▪ Managed a team of four responsible for all IT and Technical Support needs across the company including remote offices▪ Purchased and maintained computer hardware for over 250 employees▪ Managed user licenses for software including Adobe, Autocad, Nitro Pro, Microsoft Office, Sketchup▪ Worked with project managers and developers to troubleshoot and fix bugs in automated processes▪ Google Workspace administration▪ Salesforce administration▪ Developed KPIs to track performance
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  • Solcius
    Tech Support Supervisor
    Solcius Feb 2020 - Oct 2020
    Provo, Ut, Us
    ▪ Supervised a team of four responsible for all IT and technical support needs across the company including remote offices▪ Maintained computer hardware for over 250 employees▪ Managed user licenses for software including Adobe, Autocad, Nitro Pro, Microsoft Office, Sketchup▪ Worked with project managers and developers to troubleshoot and fix bugs in automated processes▪ Google Workspace administration▪ Salesforce administration
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  • Solcius
    Docusign Administrator
    Solcius Mar 2018 - Feb 2020
    Provo, Ut, Us
    ▪ Created and maintained hundreds of document templates in DocuSign▪ Worked with developers to automate processes ▪ Integrated templates into Salesforce▪ Salesforce administration including creating page layouts, creating custom fields, adjusting user permissions, and data maintenance
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  • Solcius
    Jr. Project Manager
    Solcius Nov 2017 - Mar 2018
    Provo, Ut, Us
    ▪ Worked with department leaders to create and improve business processes▪ Created detailed project plans to implement automated processes▪ Worked with a team of developers to carry out project plans▪ Queried SQL database to gather data as needed for troubleshooting
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  • Tech Force National
    Business Intelligence Analyst
    Tech Force National Mar 2015 - Nov 2017
    ▪ Created and maintained dashboards and reporting using Tableau▪ Setup and maintained SQL database▪ Developed automation for data refreshes, report scheduling, job tracking, and job mapping▪ Developed apps for invoicing accounts, surveys, and call center phone use▪ Worked closely with all departments to develop automation processes and reporting needs▪ Maintained computer hardware, software, and phone systems for all personnel
  • Tech Force National
    Dealer Support
    Tech Force National Sep 2013 - Mar 2015
    ▪ Compiled and sent job status reports to partner companies▪ Worked with partner companies to resolve scheduling and customer issues▪ Scheduled service jobs for partner companies and their customers▪ Technical support for field technicians and customers

Michael Henricksen Skills

Microsoft Office Microsoft Excel Business Intelligence Analysis Data Analysis Customer Service Tableau

Michael Henricksen Education Details

  • Utah Valley University
    Utah Valley University
    Graphic Design & Computer Science

Frequently Asked Questions about Michael Henricksen

What company does Michael Henricksen work for?

Michael Henricksen works for Operation Underground Railroad

What is Michael Henricksen's role at the current company?

Michael Henricksen's current role is IT Administrator.

What is Michael Henricksen's email address?

Michael Henricksen's email address is mh****@****nal.com

What schools did Michael Henricksen attend?

Michael Henricksen attended Utah Valley University.

What skills is Michael Henricksen known for?

Michael Henricksen has skills like Microsoft Office, Microsoft Excel, Business Intelligence, Analysis, Data Analysis, Customer Service, Tableau.

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