Director Of Information Technology
Current
Oct 2024 - Present
AeroLeads people directory · profile
Michael Herff Email & Phone Number
Director of Information Technology
at
AssetWatch®
1 work email found
@groupon.com
1 phone found area 630
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Director of Information Technology
Location
St Charles, Illinois, United States
Who is Michael Herff? Overview
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Quick answer
Michael Herff is listed as Director of Information Technology at AssetWatch®, based in St Charles, Illinois, United States. AeroLeads shows a work email signal at groupon.com, phone signal with area code 630, and a matched LinkedIn profile for Michael Herff.
Michael Herff previously worked as Director of Information Technology at Geneva Trading and Director, Global IT and Information Security at Groupon. Michael Herff holds Bs, Business Computer Systems from Bradley University.
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Email format at AssetWatch®
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{first_initial}{last}@groupon.com
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Profile bio
About Michael Herff
Experienced IT leader with a proven track record of building highly effective teams. Experienced in technology management and support in many different industries including education, hospitality, legal and manufacturing. Driven individual, with a keen ability to think outside of the box, to solve difficult and complex situations. I am a firm believer that IT does not exist to serve itself but to serve others. I strive to come up with solutions that fill a specific need of the business, allowing them to be more successful.Specialties: Microsoft Technologies including Exchange, Server, Active Directory, Office 365, Windows Server and Desktop operating systems, SQL, Disaster Recovery VMware, Meraki , Citrix, VDI, Azure, AWS, disaster recovery, and BCP solutions
Listed skills include Citrix, Virtualization, Microsoft Technologies, Microsoft Exchange, and 19 others.
Current workplace
Michael Herff's current company
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16 roles · 26 years
Michael Herff work experience
A career timeline built from the work history available for this profile.
Director Of Information Technology
Developed and implemented Firm IT strategies aligned with organizational objectives.Led and managed the IT department, overseeing staff development, performance evaluation, and team leadership.Directed the selection, deployment, and maintenance of technology infrastructure and software systems.Managed the IT budget, ensuring financial efficiency and cost-effectiveness.Ensured the security and compliance of IT systems, data, and infrastructure.Led end-to-end IT projects, delivering on time and within scope.Established and maintained strategic relationships with IT vendors and service providers.Identified and integrated new technologies to enhance business operations and drive innovation.
Oct 2023 - Sep 2024
Director, Global It And Information Security
Oversaw the IT department, ensuring the smooth operation of all technology systems and infrastructure.Managed a team of IT professionals, providing guidance, mentorship, and performance management.Developed and implemented strategic IT plans that aligned with business goals and objectives, resulting in increased efficiency and effectiveness.Implemented and maintained an information security program that included policies, procedures, and technologies to protect the organization's data and systems.Conducted regular risk assessments to identify and mitigate potential security threats, resulting in a more secure IT environment.Developed and implemented disaster recovery and business continuity plans to ensure IT systems were available and operational during disruptive events.Collaborated with cross-functional teams to implement new technologies and systems that improved business processes and productivity.Managed vendor relationships and negotiated contracts to ensure cost-effective technology solutions.Oversaw the implementation of cloud-based technologies, resulting in improved scalability and flexibility for the organization.Ensured compliance with relevant regulations, such as HIPAA, PCI DSS, and GDPR, through regular audits and assessments.Communicated IT strategy and initiatives to executive leadership and other stakeholders, building strong relationships and trust.Managed IT budgets, forecasting and reporting on expenditures and ensuring efficient use of resources.
Feb 2023 - Oct 2023
Senior Manager, Global It
Managed global teams of infrastructure, network and operations engineers responsible for corporate ITFacilitated guidance for the migration to AWS and controlled shutdown of on-premises resourcesDesigned new global network standard to consolidate and simplify network operationsLead, mentor, and built dispersed teams to maintain infrastructure, globally
Jan 2022 - Mar 2023
Manager Of Systems Engineering
Designed and implemented a new cloud-hybrid solution to consolidate all infrastructure into Azure, AWS, and two new co-located datacentersDesigned and implemented enterprise backup solutions across on-premises and cloud data centers, creating immutable ransomware protected data backupsDecommissioned legacy operating systems with significant security risks to the businessTripled the size of the internal teams and built highly functional engineering, operational and desktop engineering teamsLed cross-team collaboration group that helped direct projects and initiatives for all platform groupsImplemented enterprise patching and security remediation solution using SCCM Partnered with information security leaders to implement stricter protocols and hardened server and client operating systemsWorked with the DevOps teams to implement infrastructure to support production services in AWS and AzureProvided infrastructure to the business in support of $73 billion in loans in 2020
Aug 2020 - Oct 2021
Architect
**This was a carve-out from West Monroe Partners**Worked with delivery managers to ensure that superior services were delivered to clients Coordinated project scheduling and resourcing for the engineering teamsDelivered solutions to clients, and supported the engineering teams by helping to develop and implement processes to improve efficiencyWorked with clients to develop their technology roadmaps and long term plans, including utilization and migration to cloud resources in AWS or AzureManaged a team of engineers responsible for support the entire IT stack for our clientsParticipated as a member of the leadership team, working to define and implement practice strategy
Jan 2020 - Aug 2020
It Operations Manager
Worked with delivery managers to ensure excellent that excellent services were delivered to clients Coordinated project scheduling and resourcing for the engineering teamsDelivered solutions to clients, and supported the engineering teams by helping to develop and implement processes to improve efficiencyWorked with clients to develop their technology roadmaps and long term plans, including utilization and migration to cloud resources in AWS or AzureManaged a team of engineers responsible for support the entire IT stack for our clientsParticipated as a member of the leadership team, working to define and implement practice strategy
Mar 2017 - Dec 2019
Managed Services Architect
DesignMaintenanceEnd user supportBudgetingLeading and Mentoring TeamsProject Management
Mar 2015 - Mar 2017
Mar 2012 - Mar 2015
Senior Citrix Engineer
Primary engineer supporting and maintaining the Citrix environment for the firm.
Sep 2011 - Mar 2012
Senior Systems Administrator
Managed the day to day Citrix XenApp and Terminal Server infrastructure from system builds, all the way to end user support. Also managed the company-wide backup system, patch management system, and phone system. Supported users both domestically and internationally, as well as traveled extensively to many sites throughout the world to open new offices and install new VoIP phone systems.
Oct 2006 - Sep 2011
Assistant Director Of Information Technology
Managed the day to day and long term operation of the IT systems for two Four Seasons hotels in Chicago. This included setup and installation of new POS and CRM systems as well as regular server maintenance and support.
May 2005 - Oct 2006
Manager Of Information Technology
Managed the IT department of an engineering firm. Installed and maintained two branches with a P2P VPN connection via 2 Cisco PIX 501 devices. Supported software needs including AutoCAD and email systems.
Feb 2003 - May 2005
2001 - 2005
~4 yrs
Helpdesk Supervisor
Supervised the student helpdesk that supported the University technology.
Sep 2001 - May 2003
It Intern
Worked on level 1 helpdesk for the summer. Supported international helpdesk operations.
May 2003 - Aug 2003
2 education records
Michael Herff education
Bs, Business Computer Systems
Bradley University
General Studies
Fenton High School
FAQ
Frequently asked questions about Michael Herff
Quick answers generated from the profile data available on this page.
What company does Michael Herff work for?
Michael Herff works for AssetWatch®.
What is Michael Herff's role at AssetWatch®?
Michael Herff is listed as Director of Information Technology at AssetWatch®.
What is Michael Herff's email address?
AeroLeads has found 1 work email signal at @groupon.com for Michael Herff at AssetWatch®.
What is Michael Herff's phone number?
AeroLeads has found 1 phone signal(s) with area code 630 for Michael Herff at AssetWatch®.
Where is Michael Herff based?
Michael Herff is based in St Charles, Illinois, United States while working with AssetWatch®.
What companies has Michael Herff worked for?
Michael Herff has worked for Assetwatch®, Geneva Trading, Groupon, Guaranteed Rate, and Ascend Technologies.
How can I contact Michael Herff?
You can use AeroLeads to view verified contact signals for Michael Herff at AssetWatch®, including work email, phone, and LinkedIn data when available.
What schools did Michael Herff attend?
Michael Herff holds Bs, Business Computer Systems from Bradley University.
What skills is Michael Herff known for?
Michael Herff is listed with skills including Citrix, Virtualization, Microsoft Technologies, Microsoft Exchange, Vmware, Vpn, Hyper V, and Process Improvement.
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