Michael Hetzel Email & Phone Number

Buffalo, New York, United States

Lead fundraising initiatives, securing financial support for the Boys & Girls Clubs of the Northtowns’ programs and services.Oversee social media marketing, press releases, email campaigns, and the production of the annual report.Cultivate relationships with donors, sponsors, and community partners to enhance organizational visibility and support.Develop and implement strategies for donor engagement, retention, and growth.Coordinate special events, including galas, raffles, and other fundraising activities.

Buffalo, New York, United States

Partnered with program coordinators to create and implement social media campaigns across multiple platforms, increasing engagement by 20% and driving traffic to key initiatives.Captured and edited photos and videos at EPIC community programs and events, increasing social media engagement by 30% through compelling visual storytelling of the organization’s community impact.Spearheaded fundraising campaigns, raising over $65K in gross revenue through targeted outreach and digital promotions.Led outreach efforts at community events, school functions, and wellness fairs, successfully promoting educational and support services to families and stakeholders.Organized outreach initiatives to strengthen family and community resource connections, empowering at-risk families to access vital support networks.Directed the creation of EPIC’s Annual Report, overseeing content development, design, and final publication, ensuring alignment with the organization’s mission and values.

Buffalo, New York, United States

Proficiently captured captivating high-quality images during Buffalo Bandits lacrosse games as an official photographer for the National Lacrosse League. Photographed the 2022 and 2023 NLL Championship Playoffs, including the NLL Finals. Coordinated the photography of the 2022 NLL Draft in Toronto, CA. Collaborated effectively with league and team officials to understand their visual requirements and deliver images that aligned with their branding and marketing objectives. Efficiently processed images with Photo Mechanic and Adobe Creative Suite, showcasing expert-level proficiency in delivering timely and exceptional results.

Buffalo, New York, United States

Meticulously verify patient information and maintain accurate records, ensuring the highest level of data integrity.Efficiently schedule appointments and coordinate follow-up visits for patients, optimizing their healthcare experience and facilitating continuity of care.Professionally manage phone calls, emails, and online portal communications, promptly responding to inquiries and providing comprehensive support to patients.Exemplify a patient-centric approach, delivering exceptional service and promptly addressing patient concerns or complaints with utmost empathy and professionalism.Foster seamless collaboration with healthcare providers, including doctors, nurse practitioners, and all departments within Roswell Park, to ensure optimal patient care coordination and achieve a unified healthcare experience.

Buffalo, New York, United States

Led social media strategy for Buffalo Beauts, managing content, scheduling, andcommunity engagement across platforms (Twitter, Facebook, Instagram, TikTok).Contributed to email marketing campaigns and organized special events.Created digital and print marketing materials including social media graphics, flyers,and ads.Created and executed innovative social media campaigns, increasing attendance andrevenue.Analyzed social media data to optimize content, improve engagement, and identifygrowth opportunities.Managed the Buffalo Beauts brand identity.Collaborated with the General Manager and Director of Sponsorships oncommunications with Beauts team alumni, season ticket holders, and otherstakeholders.

Amherst, New York, United States

Led and manage all photography operations for the Buffalo Beauts of the Premier Hockey Federation (PHF). Photographed the 2016, 2017, and 2019 Isobel Cup Playoffs, including the Finals Series. Led photography operations for the 2015 and 2021 PHF All-Star Games. Collaborated cross-functionally with marketing teams and department heads to optimize ad revenue and generate new leads through multichannel communication strategies, driving long-term success for the team.

Tonawanda, New York, United States

Serve within a public elementary school for grades K-4, assisting special education teachers and students within a self-contained 15:1 classroom. Support instructional activities, learner engagement, classroom management, and behavior modification goals. Follow school policies, teacher guidelines, and student IEPs to ensure student safety and achievement of learning outcomes.Act as the Social Media and School Involvement Liaison, wherein I managed the school's social media presence and marketed the school and school events to the community. Lead parent involvement nights, with an 80% participation rate, where parents would interact with teachers and staff. Managed and optimized the school’s social media presence, increasing engagement by 200% and followers by 400%. Developed creative content across multiple platforms including videos & graphics which increased parent/community participation at school events by 40%. Maintained & updated site content regularly with up-to-date information to ensure accuracy and consistency across the website, boosting user satisfaction by 25%.Member of the Shared-Decision Making Team for the school, wherein I worked with colleagues to accomplish specific goals in order to raise achievement success in students. Member of the school's Trauma Champion team, wherein I would assist in planning social-emotional learning for the students and training the staff in ways to cope with personal trauma and stress. I developed a "wellness room" for teachers that acted as a safe space for all staff.

Buffalo, New York, United States

Captured and produced compelling imagery for 32 NHL teams, generating over 2M engagements across social media channels.Captured professional-grade images using DSLR cameras & iPhones to execute shot list, achieving a 95% team/client satisfaction rate.Organized content delivery process with meticulous attention to detail, resulting in 90% accuracy rate and enhanced team/client satisfaction.

Buffalo, New York, United States

Plan and facilitate monthly parent workshops on life skills, parenting, positive behavior intervention, and positive youth development.Supervises interactions between, and provides behavior coaching for, children and their parents, family members, and/or others as requestedPlanned monthly parent events to increase parent involvement in the BGCNT community Assessed parent and family needs, make appropriate referrals, and coordinate services. Counseled members on an individual basis to address social, emotional, and academic issues to help ensure their academic and personal success. Models components of Restorative Justice and Growth Mindset.Supervised groups of members in recreation, physical education, and other program areas when needed. Submit weekly progress reports, program evaluations, and program plans to Unit Director to ensure quality standards are being met.