Mike Hewitt Email & Phone Number

United Kingdom

KnowBe4 is the provider of the world’s largest security awareness training and simulated phishing platform that helps you manage the ongoing problem of social engineering.Forrester Research Named KnowBe4 a Leader in The Forrester Wave™: Security Awareness and Training Solutions, Q1 2020. The latest G2 Grid Report did over 500 G2 customer reviews, and KnowBe4 ranked as the top ranked security awareness training platform with 99% of users rating 4 or 5 stars, and the largest market presence among all vendors.

Scarborough, England, United Kingdom

Our brand-new Restart Scheme supports those who have found themselves out of work due to the covid pandemic. We have candidates across the North-East who are keen to find a new opportunity – and make a difference to an organisation like yours. Find out more by emailing me at mike.hewitt@reed.com or sending a private message on LinkedIn.

Scarborough, North Yorkshire

• I launched a new High street retail store and Online retail brand to the UK market and grew the brand to become one of the UK’s top 25 Outdoors sporting goods retailers as rated on TrustPilot.• I grew the Social brand to become one of the most interactive and user engaging brands in the outdoors marketplace.• I attained Cytech Levels 1 & 2 certification as well as BOSCH certification so as to better serve our local market.• I grew the business to the point that I was a finalist of the British Business Awards – North Yorkshire 2018. • During this time, I also launched sub company 1xEvents – the only events company to have authorisation to hold Enduro Race events in Dalby Forest after a partnership with Forestry England.

North, East, And West Yorkshire & Teesside

• I achieved specification sales targets measured on projects won in accordance with area business plan objectives to grow the business.• I launched new products and delivered hands on training and demonstrations in order to maximise the commercial potential of new product introductions.• I developed bespoke customer presentations as well as delivering them to clients such as Architects, Local governments, and buyers, this included the delivery of CPD’s.• Generate innovative solutions to add value to present procedures and systems.• CITB Health, safety and environment certified.• Howitts Reversing into specification and Specification Development certified and SafeStart 1 and 2 certified.

United Kingdom

To develop the Cemex brand across East Yorkshire and Hull Readymix in Hull.To bring a local company ethos and Management style to Hull Readymix while having the ability to upscale via its global partner in order to deliver high end products and services at a local cost.To support the growth of Hull and the East Riding to help create a vibrant and modern city and support the vital agricultural industry across East Yorkshire. To give back and support our local community with locally sourced materials and labour. To assist and support in the development of the local community via projects and partnerships to offer curriculum support to learning centres withing the building industry.• I managed the implementation of a CEMEX sub-brand into the UK market called Hull Readymix.• I delivered a 650% Year on year business growth for FY16 Q1/2 vs FY15 whole year through better customer engagement and bespoke selling to match the client’s needs and style. • I achieved a 200% increase in logistical coverage across the target market by creating demand by increasing sales. • I delivered an OCF increase against a budgeted OCF loss based on brand roll-out initial expenditure though effective cost management and targeting key profitable contracts.• Coordination of operations, production, distribution, and commercial information to customers in a time sensitive environment.

United Kingdom

• Drive the implementation of the joint business plan between B&Q and Valspar.• Provide a high level of incremental sales and marketing service to the B&Q stores. • Maximise relationships with senior operations managers, store managers and B&Q sales staff to meet and exceed revenue and profitability goals for both organisations. • Ensure that the store associates have the necessary product training to provide the consumer with a differentiated shopping experience.• Act as brand and product ambassadors to drive incremental sales growth.

Hull, United Kingdom

Public facing technical specialist covering all aspects of current consumer technology that can be linked to Mobile or Digital communications and entertainment. As part of this role I am also tasked with developing knowledge amongst my team through new an innovative ways through the use of technology and demonstrations.While also in this role I managed the productivity and appointment reporting for over 150 Retail Gurus across both Company and Franchise in northern England, Scotland, and Northern Ireland.Key Points:• Management of on location work based training to enhance skillset of colleagues to ensure the delivery of great customer satisfaction resulting in a year on year 90%+ CSI score.• Management of all O2 Gurus across the North of England, Scotland, and Northern Ireland resulting in a 20% higher productivity rate compared to the rest of the UK stores.• Management and implementation of access to higher level technical support infrastructure in O2 retail stores for Sony Mobile products across 350+ stores.• Management of dedicated Guru Network white list to ensure a high level of productivity was maintained while keeping the estate network infrastructure secure.• Attained Sony Elite Brand Ambassador status 4 years in a row.• Attained multiple qualification from Microsoft, Sony, Samsung, and Blackberry in use of specialist support features and programs as well as consumer use programs. (please see Education for detailed list)

Hull, United Kingdom

• Management of all in store compliance with legal documentation and third party requirements.• Management of all in store anti-fraud precautions and stock protection.• Management of regional stock system upgrade rollout support across North East England.• Multiple store support involving store management across Hull, Selby, and Beverley.• Completion of P4U GROW course with distinction and highest recorded score at time of completion.

Woking

• General Military Duties.• Enhanced understanding of importance for teamwork.• High level of discipline.• Attention to detail.

General Studies

Customer Service Apprenticeship, Sales Apprenticeship, Customer Service Management, Nvq Level 3, Nvq Level 2

Pre Uniformed Service, Military Strategic Studies, General, Nvq Level 2