Create recruitment plan strategy to find qualified applicants for new & hard-to-fill positionsCoordinates updates to job descriptions with hiring managers as neededMonitors hiring inbox, posts jobs on applicant tracking system, and shares openings internally with staffPosts open positions on other strategic websites and hiring boardsCoordinates hiring timeline and tasks for seasonal programs with seasonal admin & supervisorsOversees and tracks employee referral programsResponds to employees hiring & recruitment questions & conducts hiring manager trainingIssues offer letters and status change lettersProcesses terminations, coordinating with payroll, and conducts exit interviewsUpdates monthly turnover reportMaintains HR Dashboard & distributes to HR TeamConducts 30-day new hire check-insUpdates FC Org chart with changes monthlyFiles annual EEO-1 reportAssists with employee engagement survey

Maintain strong communication and cooperation with social services and property management staff. Participate within an interdisciplinary team focused on creating a positive living environment at a permanent supportive housing facility.Establish on-going communication with residents, individually and collectively, to determine areas of need. Work collaboratively with property management, FC services departments, community partners, and social service providers to address short- and long-term needs of program participants/property residents.Document delivered services and/or resident contacts in accordance with grant requirements and FC documentation systems. When applicable, submit documentation by established target dates to appropriate personnel.Identify and establish partnerships with other FC departments and community-based groups to bring educational, financial, health, and recreational and other services to residents of the property.

Utilizes mental health and social services background to provide customized life solutions in an effort to improve the financial outlook, mental wellness, and work/life balance for approximately 100 clients per week. Delivers extensive research reports for complex, high-need cases that include delivering unique options for the long-term success of the client and the rigorous reporting standards for the company. Leverages cultivated listening and communication skills to guide clients through stressful and urgent life challenges, identify key challenges, and collaborate with client to access best solutions for short-term and long-term needs. Effectively deescalates conversations with frustrated and disappointed clients by discovering creative solutions for clients.

Ensured Recreation/Leisure Learning delivered quality and culturally relevant services to approximately 40 students ranging from 16-25 years old to meet established goals that promote holistic wellness. Reviewed analysis of weekly reports and data to determine whether dorms and teams are meeting educational, career development, safety and wellness goals. Conducted formal and informal meetings with staff and students to determine where problems may exist and implement best practices to resolve them. Instituted and submitted corrective action plans for improvement in quality service in all areas for a reduction of serious incidents during evening program hours.

Led RISE Program that guided over 300 women facing felony convictions through a comprehensive career, mental, social, and wellness curriculum to help participants improve their life circumstances, establish healthy relationships, and address negative thinking patterns and once completed, have their records expunged. Managed Enhance Mental Docket program that gave over 250 adults with 2 misdemeanors and a documented mental health illness to go through program to address substance abuse, enhance communication and emotional literacy that provided life tools so participants can reenter communities and establish healthy relationships and allows the justice system to provide financial savings to taxpayers. Provided exceptional service focused on reducing the rate of re-offending for mentally impaired probationers and parolees through psychiatric and psychosocial rehabilitation. Developed and maintained clinical records and program documentation according to organization standards, such as assessment, treatment plans, progress notes, and termination summaries. Exercised professional and independent judgment when presented with wide range of problems at various levels of difficulties and evaluated resources in community to improve the wellness and safety of participants.Provided billable services using client-centered recovery plans.

Leads recruitment efforts to identify, interview, and hire qualified applicants and place in the mutually beneficial roles for company’s needs and candidates’ skill sets and career goals. Designed onboarding processes, presentation, and documents for both new hires and site supervisors to provide seamlessly transition into roles, introduce new hires to the company values, and set expectations and resources for success. Designs and oversees performance evaluations for 90-day and annual reviews for positions to monitor progress of employees’ ability to perform duties and access if promotions are warranted. Conducts interviews for employee relations grievances and gives recommendations for next steps in an effort to create a harassment-free and discrimination-free work environment.

Conducted forensic investigations of reports of abuse/neglect to children to determine if abuse or neglect occurred and conducted assessments to determine the current or future risk of harm to children. Observed children for signs of any harm and assess the signs to determine if they are the result of abuse or neglect. Interviewed people in the case such as the parents, caregivers, person who reports the concern, family members, and others familiar with the family situation. This may include medical staff, teachers, law enforcement, etc. Assessed child safety and takes the necessary actions to protect the child as appropriate. This could include removing a child from their family.Developed and maintained effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and the community.