Mike Hicks Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Ca

Santa Clara, Ca, Us

As Chief Product and Technology Officer at ValGenesis, a leader in providing comprehensive software solutions for the life sciences industry, I spearheaded a transformative shift across Product Management, UX, Engineering, and Data Science. This role positioned me at the forefront of driving significant organizational growth and redefining our approaches to technology and product development. My tenure was characterized by:Strategic Expansion: Enhanced the global workforce by 80% across North America, Europe, and India, elevating the company's capabilities through strategic hiring, role realignment, and emphasis on professional development.Agile and Customer-Centric Transformation: Initiated a shift towards a customer-centric, evidence-based process, setting the groundwork for an agile transformation that improved stakeholder engagement and prioritized the Voice of the Customer. Implemented a data-driven culture with OKRs to ensure accountability and foster continuous improvement.Technological Transformation: Spearheaded the evolution of ValGenesis' technology strategy and next-gen architecture, marking a significant step towards modernization. Pioneered a modern microservices architecture and facilitated the seamless transition of teams and products to new technologies and methodologies. Advocated for the adoption of a DevSecOps mindset, incorporating CI/CD practices and automated testing.Strategic Mergers and Acquisitions: Drove organizational growth through strategic mergers and acquisitions, notably acquiring 4TE (4tune Engineering), significantly expanding our technical capabilities and market reach, which was central to the company's expansion strategy.Operational Excellence: Introduced new engagement and performance tools within my teams and across the company. Implemented new frameworks for strategic planning and operations, enhancing productivity and fostering a high-performance culture.

Toronto, On, Ca

As a pivotal member of the Intelex Executive team, I led Product Management, Design, Engineering, Cloud Operations, and Information Security. I played a vital role in shaping Intelex's product strategy, architecture, and technical delivery, resulting in substantial revenue growth and doubling the active user base. My strategic efforts, technology partnerships, and innovative contributions drove the successful sale of Intelex to Fortive (F500) in 2019.Key achievements:• Directed product and technology strategies for Intelex, a leading Enterprise EHS software platform serving thousands of global customers and millions of users• Managed all technical aspects of Intelex's strategic sale to Fortive for $775 million in 2019• Led technical M&A and due diligence activities, including the acquisition of AI-based software company ehsAI• Developed a transformative 10-year vision for Intelex and a multi-year innovation strategy to realize it• Introduced processes to align and improve transparency on strategic priorities and investments across the entire business• Initiated cross-functional innovation projects to accelerate strategic goals in IoT, connected worker safety, and analytics• Revamped the Product leadership team by promoting internal talent and hiring key industry experts• Cultivated a customer-centric culture within the Product organization, inspiring teams to deliver exceptional outcomes• Expanded strategic technology partnerships with companies like Workday and Honeywell, generating millions in incremental revenue and facilitating Intelex's strategic acquisition• Established the Intelex Product Operations framework to enable data-driven decisions, continuous improvement, and accountability across all Product teams

Toronto, On, Ca

As CTO of Intelex Technologies, I played a lead role in everything from product management and design, architecture and development to hosting infrastructure and information security. My current focus is on driving transformational change in EHSQ through the use of mobile, analytics and emerging technologies.Key accomplishments:• Expanded the technology organization from under 10 to over 100 members by nurturing internal talent and recruiting top industry professionals• Accelerated strategic roadmap initiatives by leveraging offshore and nearshore development partners• Directed the technical due diligence process, securing $160 million in private equity funding from JMI and HarbourVest• Led all technical M&A and due diligence activities, including the acquisition of Environmental software company Ecocion• Orchestrated the product strategy, architecture, and development of the industry-leading Intelex V6 Enterprise platform and EHSQ applications• Introduced the industry's first Enterprise mobile platform for front-line users, resulting in exponential growth in Intelex's monthly active user base• Established Intelex's innovation lab, focusing on solving customer problems through applied analytics and Industrial IoT breakthroughs• Guided the company through a comprehensive technology transition while maintaining high customer growth and satisfaction rates• Created the CloudOps team and infrastructure to provide exceptional service quality for Intelex's global customer base• Minimized enterprise risk and positioned Intelex as an industry leader by implementing an enterprise-class Information Security Management system (ISO 27001 certified, HIPAA compliant, SOC2, GDPR)• Procured millions in tax incentives and grants through government programs such as SR&ED• Successfully mentored the organization through a complete transition to Agile software development (SCRUM)

Toronto, On, Ca

Toronto, On, Ca

Toronto, On, Ca

Toronto, On, Ca