Michael High Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Georgia, United States

Responsible for vulnerability remediation and facilitation of security patching for Microsoft Windows Server systems in the enterprise. Scope includes Operating System and targeted software applications for 40,000 Windows servers globally. Develop scalable, automated solutions for vulnerability remediation initiatives and process improvement.- Serve as a principle technical lead, collaborating with internal teams and stakeholders.- Provide leadership, coaching, and guidance to team members on program management.- Coordinate remediation efforts between internal operations teams, cyber security teams, and stakeholders.

Atlanta, Georgia

Responsible for vulnerability remediation and facilitation of security patching for Microsoft Windows Server systems in the enterprise. Scope includes Operating System and targeted software applications for 40,000 Windows servers globally. Develop scalable, automated solutions for vulnerability remediation initiatives and process improvement.- Designed and Implemented an update management solution on Microsoft Azure leveraging Azure Automation for use in a multi-subscription architecture.- Developed a zero-touch automated solution for facilitating updates for Microsoft Apps 365 for air gap environments.- Developed integration for change management, automating the change lifecycle for patching activities.

Atlanta, Ga

Managed and maintained the I.T. infrastructure across the organization. Supervised day-to-day IT operations leading support services team. Designed, coordinated, and implemented infrastructure projects, provided engineering leadership, while ensuring service availability. Engaged with business units to design and deliver technical solutions to meet needs and achieve goals.Established a business continuity / disaster recovery strategy. Implemented EMC RecoverPoint and Site Recovery Manager solution to protect mission critical business applications. Designed and executed an enterprise wide infrastructure standard. Contributed in the creation of ISO 27001 information security program. Coordinated office relocation and expansion to include international locations. Completed a Windows domain consolidation/migration.

Atlanta, Ga

Developed and maintained systems, applications, security and network configurations. Evaluated and installed system upgrades, updates, and equipment. Provided mid-level support for end-users while providing leadership to the support services team. Deployed Microsoft Exchange 2010 and completed migration from Exchange 2003. Virtualized entire server infrastructure using VMware ESXi.

Atlanta, Ga

Provided level 1 support to 500+ users across 40 offices nationwide. Built computer images and delivery solution, managed Active Directory / Exchange, created and curated configuration and technical documentation. Developed an equipment inventory with warranty tracking. Tasked with equipment sourcing and hardware support.