- Program and Portfolio Manager on over 100 projects at $150m- Lead project activities from inception through close- Maintain a comprehensive understanding of your projects’ deliverables, issues, risks, project resources, and budgets- Facilitate project meetings with stakeholders to gather requirements, clarify expectations, and advance software deliverables- Manage and maintain project schedules in Azure DevOps, Jira and ServiceNow- Ensure that the project budgets, timelines, and expectations are met and transparent to the client- Evaluate, submit and manage change requests- Facilitate status meetings to ensure that tasks are on schedule, impediments are removed, and overall target deliverables are met- Create project and portfolio governance processes and train staff

- Facilitate a collaborative team environment- Lead project activities from inception through close- Maintain a comprehensive understanding of your projects’ deliverables, issues, risks, project resources, and budgets- Facilitate project meetings with stakeholders to gather requirements, clarify expectations, and advance software deliverables- Manage and maintain project schedules in Microsoft Project, or similar project scheduling software- Ensure that the project budgets, timelines, and expectations are met and transparent to the client- Evaluate, submit and manage change requests- Facilitate status meetings to ensure that tasks are on schedule, impediments are removed, and overall target deliverables are met

● Manage the Financial Management Systems (FMS) technology support initiative which provides the business and product development teams with solutions for user technology issues relating to the FMS system and Hyperion MinX software applications – managed in ServiceNow and Jira● Facilitating weekly discussion regarding solutions to incidents and Change Requests meeting – including business leadership, technology managers, and other stakeholders● Develop the FMS User guide and MinX Operations Manual for the business● Update technical documentation (SDLC, ISCP, Communications Plan) and design workflows in Visio● Coordinate Patching’s of Operating Systems, Database, IPL, Network migrations etc.● Create process maps and workflows in Jira – created FMS workflow in Kanban method● Produce the monthly metrics and data fix documentation for presentation VA leadership● Manage assignment of service request numbers and incidents to the resource to the appropriate resources

● Lead annual, quarterly, and monthly forecasting processes for over $100M in revenue by developing substantiated financial projections, and presenting final products to senior management ● Served as the primary source for all facets of financial management and analysis within the western region● Acted as a trusted business partner to the Regional Directors and team, develop, analyze, organize, and communicate reliable information in support of achieving the organization’s financial and operational objectives● Acted as a resource for operations team by providing assistance with financial statement analysis, systems issues (Microsoft Dynamics - GP, Planful, Kronos, Ultipro), and other functions as determined by the Regional Director

● Develops, tracks and manages project budget, project plans, timelines, scope, and mitigate risks for the implementation of the financial reporting application software – using Waterfall methodology● Manage project resources including procuring project staff, developing, motivating, coaching and advising● Partner closely with other members of functional project teams to define business requirements● Lead teams of developers in the delivery of high-quality software solutions that meet business needs● Define test plans and ensure that products are defect free before User Acceptance Testing● Facilitate the User Acceptance Testing process, developing rollout plans and procedures● Analyzed data to prepare and present cost-benefit analyses● Ensure appropriate systems development and project management processes are being utilized● Make presentations to steering committees or project sponsors

● Serve as a liaison between Financial Service Leaders (clients) and cross-functional development teams to improve operational effectiveness by implementing technical and non-technical solutions for Financial Operations i.e. implemented Salesforce Classic, Lightning, a customized view, and applications and other Salesforce software applications (i.e. 8x8)● Manage projects to completion by gathering requirements, creating project plans, managing timelines, scope, resources, dependencies risks in a SAFe Agile environment – managed in Azure DevOps● Facilitating discussions and providing information for on-going technology releases to all levels of Financial Services stakeholders● Define test plans and ensure that products are defect free before User Acceptance Testing and facilitate the User Acceptance Testing process, developing rollout plans and procedures● Develop training for new technology for Financial Service Operations● Create reporting in Salesforce and other reporting tools based on business requirements. Analyzed data to report on Agile metrics of IT delivery. Update Azure DevOps to identify FinTech interest in the Features and update the PI Assessment on a weekly basis to determine the success of the projects.● Perform Salesforce and Banner Financial Aid Administrative functions and provide solutions for product technical issues

● Manage and report on portfolio metrics of 100+ IT Projects worth approx. $100M that includes project budget, actual project spends, project health, project status reporting, resource utilization, and estimate at completion● Monitor and report on financial risks through the portfolio ● Facilitate discussions and provide information related to the financial forecast and portfolio reporting using advanced Excel features (vlookup, sumif, pivot tables, etc.). ● Manage and process change requests in the Workday, Clarity and SharePoint databases for budgetary impacts to the portfolio.● Analyzed data to present KPI’s, i.e. monthly variance analysis of budget to actuals. ● Provide guidance to project stakeholders on PPM Processes, procedures, and best practices.

● Review and re-design Acquisition’s divisional procedures and process and identify ways to streamline processes among Acquisition projects and programs.● Provide strategic support and risk assessments to increase performance of Acquisition divisions.● Recommend methods to achieve optimal results with existing technology.● Analyze and summarize financial and delivery data for acquisition contract metrics acquisition contracts● Prepare presentations and materials for Acquisition stakeholders

• Managed all aspects (schedule, scope, budget, resources, risks, issues, and inter-dependencies) of 100+ corporate initiative projects worth approx. $225.0 M. • Produced weekly portfolio metrics (EVM), prepared weekly Portfolio update presentations and charts, researched data anomalies, and facilitated discussions to resolve data issues. • Compiled raw data and performed detailed data analysis looking for trends or substantial shifts in the data; researched underlying causes, made recommendations for corrective actions, and performed data modeling. • Responsible for accuracy and timeliness of all project portfolio data. • Prepared presentations for Steering Committees and Operations Council to satisfy requests from the SVPs and/or CEO. • Worked directly with the scheduling team, Program Managers, CI Finance, Portfolio Management Team, and ASU/Division leadership.• Coached and mentored other Portfolio Management, Governance and Metrics (PMGM) staff on project intake, performance monitoring, and financial processes. • Created and updated PMGM processes.• Developed enhancements to the CA Clarity PPM application.

• Reported and forecasted revenues of approx. $250 MM per month. • Contributed to the monthly financial close process, weekly flash reporting and forecasting and presents financial evaluations and recommendations to senior management team.• Developed and maintained financial models for reporting and forecasting revenue streams. • Developed, implemented, and updated effective financial and operational information systems to meet current reporting needs and future enhancements to include Hyperion Essbase, Oracle Obiee, SQL, IBM Cognos, and MS Access. • Prepared comprehensive analysis to assess actual performance against budget, prior month, prior year, y/y growth percentage and other KPI’s. • Provided daily reporting and monthly forecast for credits provided by call-center agents and operational data on lines of business. • Ensured accuracy of assumptions and calculations, and propose improvements and efficiencies. • Proactively communicated with other divisions in the organization to obtain critical data.• Built and maintained Access databases for reporting and forecasting purposes. • Prepared Power Point slides and financial models to report on Inbound Sales data to Senior Management. • Identify key information, analyze data and summarize financial information accurately in a time sensitive, deadline oriented environment.

• Developed a model for the Department of Homeland Security (DHS) Washington D.C. inventory of properties. Conducted HABU analyses using market trends of annual rent per square foot in the Washington DC area. Collected data from CoSTAR, the GSA database, and other market data resources in order to price comparable properties and market rates to the GSA inventory. • Conducted portfolio planning analyses and assessments.• Developed market, regional and national asset and portfolio strategies for federal agencies.• Performed financial analysis and developed business cases.• Developed project pro forma spreadsheets utilizing industry best practices and in accordance with accepted government standards.• Developed decision analysis models. • Performed due diligence assessments in support of consulting project tasks, diagnosed client needs based upon a thorough understanding of the client’s platform, requirements and issues. • Supported consulting practice leads to develop solutions for public sector clients and prospects that address portfolio asset consulting and advisory needs. • Managed project tasks including development of client materials, reports, project tools and templates and other deliverables as necessary

• Analyzed and interpreted monthly variances and trends between the GSA Funds From Operations (FFO), actual and prior results in developing projections and forecast - worth $500 M per year.• Reviewed, analyzed and interpreted legislation, appropriations language, Office of Management and Budget (OMB) directives and other guidance pertaining to the financial management of assigned program areas.• Planned and developed PBS financial planning systems and reviews, and coordinated planning systems with program offices.• Acted as financial advisor to management on program problems and issues where financial considerations significantly affect program directions and actions. • Identified financial management needs of PBS to include establishment of fiscal policies and procedures, and cost accounting and documentation requirements. • Reviewed and analyzed program proposals, plans, audit reports and studies for their financial impact upon the organization.• Studied PBS compliance with financial regulations and policies, and recommended appropriate actions to top level management.

• Performed oversight for financial lease administration - captured over $500 M of revenue for GSA by auditing leased occupancy agreements.• Captured over $10 M in rent collection by developing occupancy agreements for Federally-owned buildings.• Subject Matter Expert in GSA Pricing Policy, which is the standard for pricing leased and federal billing components. • Developed the lease review technical manual for the Occupancy Agreement Management (OAM) group, which trained employees on policy, process and procedures. The manual resulted in reduced time for training employees by approximately 30 percent.• Reviewed and analyzed data to support rent collection efforts for GSA buildings. Analyzed and transferred accurate data, cataloged and archived source documentation.• As the Deputy Team Lead, I was responsible for overseeing the work of up to 3 employees.• Developed the proposal for the Rent Bill Finalization contract under Capitol CREAG.

• Perform Project Management activities of managing scope, schedule, budget, integration, communications, change, vendor selection, and quality for all Federal Government projects• Developed the US Army Corps of Engineers Enhanced Use Lease Handbook, which is the official reference guide to include policy and process for conducting activities related to the Enhanced Use Lease (EUL) Program. The handbook saved USACE project managers time and increased efficiency by organizing the EUL process. • Developed the Highest and Best Use/Feasibility Analysis recommending the highest income-producing assets for the Army for the FT Knox EUL project. The study included operations, costs, income, value, return on investment and other financial indicators. Collected data from CoSTAR, Dun and Bradstreet, and other market data resources in order to price a hotel/conference center and a commercial retail site for the USACE client. • Defined project requirements by performing market research and financial analysis activities - identifying, securing, analyzing, and processing data and reports required for cost comparison, cost estimates, and real estate market analysis. Prepared draft and final reports and/or written guidelines of engagement. Performed research of data and trends, market analysis, cost estimates, valuations, financial projections, and sensitivity analyses.

• Managed and grew an accurate and complete database of commercial real estate inventory (for lease and for sale listings, lease comps, sale comps, and tenant data) for the New York City, Western Michigan, and Detroit markets. • Converted leads from outside sources (web sites, field leads, SEC filings, news stories, and tax records) to new transactions and contacts.• As the New York City region news editor, I developed and edited news stories related to commercial real estate trends and transactions and were published on the company website.