WHAT I CAN DO FOR YOU:I can help you transform your service industry business, whether it's a hotel, restaurant, fast-food chain, leisure park, or other. My 90-Day Growth Program is designed to turn your challenges into strengths and elevate your business to the next level.WHAT THIS WILL DO FOR YOU:Build leadership capacity in order to tackle common challenges:1. A great team lacking collaboration,2. Brilliant but friction-prone team members,3. Subpar customer service due to disengaged staff...In the services industry, high NPS (net promoter scores) are a result of employee engagement. Engagement is driven by extraordinary leadership. Whether just one manager or a management team, I can help you build that capacity.WHAT MAKES ME DIFFERENT:My approach combines e-learning with personalized coaching. I don't just teach; I ensure application and accountability. You’ll receive:Pre-recorded video lessons that offer flexible learning.1:1 coaching sessions to tackle real-time challenges and strategize solutions.Continuous support to help you implement changes and measure progress.This unique blend ensures not just understanding but also the transformation of leadership practices within your team.WHAT OTHERS ARE SAYING: “I have used Mike for the past ten years in coaching and training my management teams to reach the highest level of service and obtain the best leadership skills – and it works.” – Dorte Gleie, Managing Director“Mike’s coaching is very “hands on” and he pushes you gently but firmly further than you imagine possible, provides you with relevant tools – and at the same time keeps the motivation and personal drive in focus, which enables you to continue your development even after your coaching sessions have determined.” – Stine Kold, CEO“The GROW course has been a life changing experience, not only for me as a manager, but also as a person… The program gives you a toolbox that makes your everyday leadership life easier and more fun. It has given the organization a common language and brought us closer together. By far the best leadership program I’ve taken and I strongly recommend everyone who gets the chance to participate to do so.” - Head of People & Culture på LisebergHOW YOU CAN REACH ME:If you are interested in learning more, reach out to me directly here on LinkedIn!Or schedule a call with me directly: https://calendly.com/mikehohnen/dicovery-call