Accomplished executive, enthusiastic about serving an organization to grow revenues, streamline operations and improve customer service. Demonstrated success in expanding services, developing and improving business processes, and enhancing corporate culture to deliver exceptional client service and increasing cash flow and profitability. Specific strengths in planning, building high-quality teams, business development, and hands-on operations management. Skilled listener and communicator at all levels, in all contexts, and experienced presenter and speaker. Known for balancing big picture strategy with detailed implementation and execution.