Michael Holstein Email & Phone Number

Dublin, Oh, Us

Milwaukee, Wisconsin, Us

Managed a PM team supporting a $88M cybersecurity department with 744 FTE, improving efficiency by 125% and on-time delivery by 63%.Directed a $33M global CyberArk implementation as part of the FirstData-Fiserv merger, managing 700+ servers across 11 data centers in North America, LATAM, EMEA, APAC, and FGS.Led the cybersecurity integration for Clover, a $13.5B acquisition by Fiserv, ensuring secure alignment of infrastructure, systems, and data.Introduced the integration of Agile practices with traditional project management methodologies, allowing teams to tailor their approach to project needs, ensuring flexibility and measurable outcomes.Implemented enterprise-level PPM tools (Clarity, MS Project, Azure DevOps, Power BI) and developed a PMO dashboard with KPIs to enhance data-driven decision-making, stakeholder engagement, and project transparency.

Introduced Agile methodologies in a growing startup, transitioning project delivery from an informal approach to a structured process. Established a lightweight PMO tailored to the startup's fast-paced environment, enabling better prioritization, resource management, and alignment with business goals.Managed the delivery of ML/AI projects, enabling the organization to leverage data-driven insights. Oversaw the redevelopment of the company's core product using open-source technologies, including Elastic Enterprise Search, Nifi, Hadoop, Data Bricks, and Kafka. Ensured technical implementations met business needs while maintaining cost-efficiency and scalability.Managed cross-functional teams of analysts, developers, and testers, promoting collaboration and a shared focus on objectives

New York, Ny, Us

- Lead Privileged Access Management program (PAM)- Responsible for CyberArk global implementation- Developed HA Architecture- Provided Agile coaching and program standards- Managed vendor relationships- Managed relationships with stakeholders for policy procedures- Many vaults/safes over 8 regions globally- Transaction rates of up to 10,000/hour

Dublin, Oh, Us

- Equity partner responsible for all aspects of client service & delivery- Implemented Release Management Process and Agile best practices- Wrote the ransomware recommendation protection strategy for Washington D.C.- Lead SOC 2 Type 2 certifications- Started Governance, Risk and Controls (GRC) practice- Lead Identity Access Management program (IAM)

Dublin, Us

Enterprise Agile coaching and training, working directly with domestic and global client base on various large-scale enterprise engagements. This is achieved through utilizing executive, product, process, and technical coaching practices; Plan-Do-Check-Act (PDCA) learning cycles; iterative and incremental product/project delivery; and DevOps integration. Responsibilities include:- Coach Product Owners, Scrum Masters, core Agile teams, and major stakeholders during the 4-phases of enterprise Agile transformation: “Initiate & Pre-Work; Plan & Estimate; Execute & Deliver; and Review, Retrospect & Sustain”- Coach Agile teams to be cross-functional, self-directed, with strong accountability and team cohesion- Conduct Agile team observations, maturity assessments and provide detailed recommendations on enhanced agility- Assist with core Scrum events and understanding Agility metrics; creating project scope, vision, and strategy; prioritized product backlogs and release planning; and defining “Definition of Done” (DoD) & “Definition ofReady” (DoR) criteria- Agile training workshops, individual role-based and targeted training to Agile teams, leadership, and stakeholders on Lean-Agile values, principles, practices and processes- Agile team working agreements with team norms; creating impact and dependency matrix’s, release, change and defect management; and managing risks, issues, and impediments- Coach on establishing an Agile product-centric and value-oriented scaled environment, utilizing Scaled Agile Framework (SAFe); and provide SAFe training and enablement of Agile scaled roles, values, principles, practices, and processes- Coach on executing Program Increments (PIs), ARTs, Solution Trains, Scrum-of-Scrum (SoS) Sync, PO/PM Sync and ART Sync

Dublin, Us

Led organizational Agile Transformation and migration/upgrade of all consumer facing websites for mult-billion industry leading consumer products company.

Dublin, Us

- Delivered websites & mobile apps for 200+ PMI Chapters in 34 countries.- Customized solution to integrate with PMI World HQ in Philadelphia.- Developed and implemented worldwide Web Services API’s.- PCI & SOX Certification. Maintained Cybersecurity stack.- Guest speaker at PMI Conferences.- Supported over $500MM in business and 2MM membership.

Dublin, Us

- Senior Consultant managing $35B acquisition and integration of Bear Stearns Inc. IT Assets after JPMC purchase during housing financial crisis of 2008. Performed comprehensive IT Asset and Risk assessment for merger of Bear Stearns data centers into JPMC Infrastructure - Program Consultant for $65M project to modernize and migrate the datacenter of JPM Chase holding company Retirement Planning Services (RPS) into JPM Chase technology infrastructure. Over 600 servers were integrated on time and on budget. Project spanned multiple systems (Unix, Z90, Windows). All servers virtualized (VMWare, Solaris OS 10 Zones)

Columbus, Oh, Us

Strategic IT Consulting with specialization in Project/Program Management, Enterprise Architecture, IT Technology Assessments, ITIL/ITSMF Process and IT Operations, Custom Process Development.Designed high level solutions for application and infrastructure teams to use as their guide for implementation of large scale systems into the AEP Operating environment.

Director of Solutions Delivery for strategic call center consulting and best practices firm. Responsible for project definition and delivery for customer engagements. Specizialized in call center operations and CTI technologies.

Stamford, Ct, Us

Founding member HA Best Practices Group. Analyzed large data centers and critical enterprise systems for High Availability, BC/DR, and Resiliency. Research was provided to Gartner Analyst for publication.

Us

Responsible for development and delivery of strategic projects:-- Responsible for eCommerce Infrastructure of site containing 150 servers running MS Windows 2000.-- Managed team develop eBI business intelligence strategy and reporting system for nationwideinsurance.com.-- Managed team to develop eCRM strategy and system for eMail Management, universal contact queuing, and contact routing. Project won worldwide award from vendor, (Genesys Labs, Inc.) for best enterprise integration.-- Developed Nationwide Insurance Systems Intranet Strategy and proof-of-concept web site. System presented to CIO roundtable and adopted.— Deployed IT Infrastructure Library (ITIL) operations processes and standards across the 1,500 IT associates of the company.

Us

— Program Manager responsible for strategy, operations, and architecture across Nationwide Enterprise eCommerce technologies.— Developed and delivered corporate intranet infrastructure of 35,000 employees/users.— Delivered eCommerce infrastructure and operations for mergers and acquisitions.