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Mike Holthuis is listed as Senior Product Owner ITSM Tooling/Process Director at CTO Office - SSC-ICT at SSC-ICT, a company with 738 employees, based in Hoofddorp, North Holland, Netherlands. AeroLeads shows a work email signal at tele2.com and a matched LinkedIn profile for Mike Holthuis.
Mike Holthuis previously worked as Process Director at Ssc-Ict and Senior Product Owner ITSM Tooling at Ssc-Ict. Mike Holthuis holds Bsc, Business Information Technology from Avans Hogeschool Breda.
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AeroLeads found 1 current-domain work email signal for Mike Holthuis. Compare company email patterns before reaching out.
Experienced and strong pragmatic people manager with an extensive trackrecord in the Government, ICT-, Telecom- and Banking industries.More than 20 years experience including:√ People Management √ Team- and Department Management√ Project Management (Prince-II, IPMA)√ Business Process Management (Lean, SixSigma)√ TIL v3 Service Management√ Implementation of Service Management tooling like HP Servicedesk, Peregrine, Remedy Expertdesk, Topdesk√ Business Intelligence & Datawarehousing (SAP Business Objects/Crystal Reports/Cliqview)√ COPC (Customer Operations Performance Center)√ Agile & Scrum methodologies√ Quality- & Training Management√ Content Management Systems√ ISO Audits (ISO 9001/27001)
Listed skills include Itil, It Service Management, Service Management, Process Management, and 46 others.
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The Hague Area, Netherlands
Responsible, in cooperation with the process owner(s) and process managers, for a good, complete, uniform and high-quality design of the processes SSC-ICT-wide (ITIL 2011 Service Management, process design, integration and optimization). Functional management of process managers.
The Hague Area, Netherlands
√ Product Owner & Project Manager new TOPdesk implementation√ Responsible for (ITIL 2011) proces (re)design√ Responsible for proces audits√ Currently working on selecting new Business Intelligence tooling √ Process Director a.i.
The Hague Area, Netherlands
√ Overall responsible for Proces Management (8 FTE) √ Maintain and expand department processes√ Responsible for design, implementation and managing in-place ITIL Processes (Call- and Incident Management, Service Request Fulfillment, Change Management and Configuration Management)
The Hague Area, Netherlands
√ Overall responsible for 2nd line Support (18 FTE) and functional responsible for 3rd line Support (approximately 45 FTE):√ Maintain and expand department processes√ Responsible for Operations Management & Support√ Responsible for SCOM monitoring √ Functional responsible for development and support of Development-, Test- and Acceptance environment√.
Diemen, North Holland Province, Netherlands
√ Overall responsible for design, planning, project management, rollout and engineering for ATM Backbones, MDF Access and FTTx platforms and responsible for Project Managers/Leaders, Network Designers, Planners and Engineers (3rd level support).Some accomplishments and responsibilities are:√ Phase out old platforms (eq. ATM Backbones, old Ethernet Dslam.
Diemen, North Holland Province, Netherlands
√ Overall responsible for Customer Operations Support, espacially focussed on Business customers (Tele2 Zakelijk) and currently responsible for Project Managers, (ITIL) Proces Managers, Business & Information Analysts, Quality & Training Managers). Current tasks and accomplishments are:√ Setup new departement called Customer Operations Business Support√.
Hoofddorp, North Holland Province, Netherlands
√ Overall responsible for IT Service Management, Project Management and Proces Management within the Customer Operations Area and responsible for (peak:14) Service Managers, Project Managers, (ITIL) Proces Managers, Applications Managers, Database Administrators and short-term hired Consultants). Accomplishments and responsibilities are:√ Setup a new.
Hoofddorp, North Holland Province, Netherlands
√ Overall responsible for IT Service Management, Project Management and Proces Management within the Customer Operations Area and responsiblefor (peak:10) Service Managers, Project Managers, Applications Managers, Database Administrators and short-term hired Consultants). Some accomplishments and responsibilities are:√ Setup a new departement called.
Hoofddorp, North Holland Province, Netherlands
√ Overall responsible for monitoring, optimalization and redesign of several ITIL processen and Service management Tooling (Remedy/Expertdesk)√ Advising management team and board of directors how to maximize process efficiency√ Project management for projects (approx. € 200K), including upgrading Service Management Tools, E2E/B2B XML interfaces.
Zeist, Utrecht Province, Netherlands
Project Management for several internal efficiency programs.Accomplishment includes: √ Implementing an overall realtime Executive Dashboard for management of Rabofacet Distribution Services√ Reorganizing sub-departments and teams.
Zeist, Utrecht Province, Netherlands
√ Responsible for design and implementation of Business Continuity Management processes√ Responsible for evolving Incident-, Problem- and Service Level Management √ Business Intelligence reporting using Business Objects, Cognos, Hyperion, etc. √ Coaching and leading Proces Coördinators √ In charge of Rabobank-wide escalations in case of major incidents√.
Santpoort-Noord, North Holland Province, Netherlands
√ Responsible for the Systems & Process Management department (5 persons; proces coördinators and application managers)√ Advising Management Team according to maximize ICT withinh company goals√ Overall Project Management during merge several local RabobanksAccomplishments:√ Setup Systems and Process Management department√ Succesfully merge several local.
Other employees you can reach at ssc-ict.nl. View company contacts for 738 employees →
Monique Van Hooydonk
Colleague at Ssc-Ict
The Hague, South Holland, Netherlands, Netherlands
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AK
Altaaf K.
Colleague at Ssc-Ict
The Hague, South Holland, Netherlands, Netherlands
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MV
Mathieu Verhoeven
Colleague at Ssc-Ict
Ijmuiden, North Holland, Netherlands, Netherlands
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ZA
Zakaria Alqabbani
Colleague at Ssc-Ict
Amsterdam, North Holland, Netherlands, Netherlands
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SD
S.F. Davelaar
Colleague at Ssc-Ict
Alkmaar, North Holland, Netherlands, Netherlands
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PK
Patricia Knight
Colleague at Ssc-Ict
Voorburg, South Holland, Netherlands, Netherlands
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EO
Ekrem Ozpinar
Colleague at Ssc-Ict
Rodenrijs, South Holland, Netherlands, Netherlands
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AK
Alice Kuteh
Colleague at Ssc-Ict
Lagos, Lagos State, Nigeria, Nigeria
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JR
Jelle Roks
Colleague at Ssc-Ict
The Hague, South Holland, Netherlands, Netherlands
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TG
Timothy Geelhoed
Colleague at Ssc-Ict
The Hague, South Holland, Netherlands, Netherlands
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Quick answers generated from the profile data available on this page.
Mike Holthuis works for SSC-ICT.
Mike Holthuis is listed as Senior Product Owner ITSM Tooling/Process Director at CTO Office - SSC-ICT at SSC-ICT.
AeroLeads has found 1 work email signal at @tele2.com for Mike Holthuis at SSC-ICT.
Mike Holthuis is based in Hoofddorp, North Holland, Netherlands while working with SSC-ICT.
Mike Holthuis has worked for Ssc-Ict, Tele2 Nederland, Bbned, Rabobank, and Huurcommissie.
Mike Holthuis's colleagues at SSC-ICT include Monique Van Hooydonk, Altaaf K., Mathieu Verhoeven, Zakaria Alqabbani, and S.F. Davelaar.
You can use AeroLeads to view verified contact signals for Mike Holthuis at SSC-ICT, including work email, phone, and LinkedIn data when available.
Mike Holthuis holds Bsc, Business Information Technology from Avans Hogeschool Breda.
Mike Holthuis is listed with skills including Itil, It Service Management, Service Management, Process Management, Telecommunications, Prince2, Business Process, and Ict.
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