Mike Hucko Email and Phone Number
toronto, ontario, canada
Mike Hucko's Location
Waterloo, Ontario, Canada, Canada
Mike Hucko's Contact Details
Mike Hucko work email
- Valid
Mike Hucko personal email
n/a
About Mike Hucko
I currently work as a Client Success Manager in the Higher Education Industry. Working alongside college admissions teams across the globe to provide a more holistic approach to the admissions process. I have a Bachelor of Environmental Studies from the University of Waterloo, and a TEFL certification from the University of Toronto. I am passionate about education and cross-cultural communication, and have previous experience as a Team Lead for Client Success supporting thousands of students & families gain admission to their dream university. I have supported students gain acceptances to all Ivy league schoolls, Stanford, NYU, UCL, McGill, UofT, UWaterloo & more. I also have experience as an ESL Instructor and academic program coordinator in Korea. I have sales experience with both inbound and outbound, canvassing and have earned multiple certifications on customer service, diversity, and inclusion from LinkedIn. I am an excellent collaborator, a proactive communicator, and a local impact maker.
Mike Hucko's Current Company Details
Kira Talent
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Client Success | Sales | Account & Project Management
toronto, ontario, canada
- Website:
- kiratalent.com
- Employees:
- 25
Mike Hucko Work Experience Details
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Client Success ManagerKira Talent Apr 2024 - PresentOntario, CanadaKira Talent is the world’s only holistic admissions solution designed for higher education. Kira transforms the admissions process creating an efficient, fair, and effective environment for applicants.
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Team Lead, Customer Success, Usa And CanadaCrimson Education Feb 2022 - Apr 2024As a Team Lead for Customer Success, I am the primary support and first tier of management for the Customer Success Managers within Canada and the United States. I support and assist team members to ensure focus on providing an outstanding client experience, successful delivery of Crimson services and achievement of student goals. I monitor student outcomes and performance for all students in my market, responding to early indications of any issues with mitigation plans in collaboration with other service delivery team members Provide ongoing coaching and performance feedback to my direct reports.Deliver strategic communications around change management and effectively align team goals with company goalsBuilding and maintaining strong cross-functional relationships with other Crimson team members and management. -
Customer Success ManagerCrimson Education Jun 2021 - Feb 2022As a local partner to the student and their family we are responsible for informing other team members of cultural or local expectations and requirements and contributing to the continuous improvement of Crimson services in our region.Proactively organize meetings and interactive communications with students, parents and internal team members as required to to check-in, update on progress, support students to stay on schedule with milestones and ensure client satisfactionBe the main point of contact to customers, with an emphasis on parent liaison.Coordinating and allocating students and tutors/mentors in conjunction with the Tutor/Mentor Management team.Facilitate meetings with customers and strategy team to create strategies for client tutoring and/or consultingMonitoring and reporting on student progress and strategically intervening where necessary for the benefit of the student.
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Head English Instructor And Academic Program CoordinatorOxford English Academy May 2020 - Apr 2021South KoreaAs an ESL Instructor, I work with children, adolescents, and adults to help them improve in their English skills. I create engaging material in English for the students, such as hands-on activities and lessons. I facilitate discussions and aid a deeper and comprehensible learning. As an instructor, I focus on strength-based approaches for the students and help them develop natural interests in the language.As program coordinator, my duties consist of pre-screening applications, assessing participant's language level, meeting with families to discuss program details, participating and assisting with Open Houses and other school activities, hiring language instructors, conducting monthly meetings for staff, building and reviewing the curriculum materials, and identifying marketing strategies to further promote programs.
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English Second Language InstructorSullivan English Learning Centre Oct 2018 - Apr 2020Jeonju, Jeollabuk-Do, Korea90% of my role was to work with children, adolescents, and adults to help them improve in their English skills as well as exchanging cultural lessons. It was my role in the classroom to create engaging activities in English for the students, such as hands-on activities, discussions, and lessons.10% of my role consisted of delivering our training programs, conducting weekly meetings, reporting any student-instructor issues, updating the curriculums, and coordinating with the Head Director regarding any issue
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Co-FounderIntimate Tours (Seasonal) Jul 2017 - Sep 2018Toronto, Canada AreaBrand Development-create the vision of intimate tours -partner with small local businesses & maintain relationships with key stakeholdersOutreach -partner with stakeholders; we are happy to be partnered with Airbnb, highmountain tea, Caribbean corner & the witchesbrew to date. -maintain partnerships through open communication & collaboration Customer Service -manage clients’ expectations of the tour; deliver what is promised to them -provide exceptional customer service to the guests; e-mailing guests prior to arrival, inquire about special requests, e-mail guests once they are done the tour-handle administrative duties; responding to the inbox, maintaining clear & effective communicationMarketing -manage & update content on social media; instagram -manage & update content on airbnb platform -direct promotional video; organize actors & vendors, -manage ticket prices and sales
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Educator & ShopkeeperGreenhouse Apr 2018 - Aug 2018Toronto, Canada AreaResponsible for assisting in the day-to-day operations and financial success of the store. Model and uphold Greenhouse’s core values in every interaction, whether with customers, fellow team members or management alike.Some of the duties include:- Provide sincere and courteous customer service; educate customers on our brand, products, and services- Have a thorough understanding of daily operational requirements; work as an active member of the team to accomplish tasks and achieve sales goals- Build a healthy rapport with customers; strive to gain customer and brand loyalty- Assist in minimizing waste and reducing losses at store level; safe cash handling- Maintain cleanliness of store; perform additional visual merchandising and maintenance procedures- Understand and take ownership of performance indicated for sales and services- Provide timely communication, feedback and recognition -
Environmental Facilitator And Client RelationsGreen Shift Dec 2017 - Apr 2018Toronto, Canada AreaAs Environmental Facilitator and Client Relations (Sales & Business Development focus) I instill Green Shifts philosophy, maintain and build strong business relationships and ensure that everyone stays focused and enthusiastic about Green Shift and environmental issues.Duties include: - Answer Phone & Email inquiries.- Enter Orders, Send Order Confirmations & Calculate Delivery Rates- Review All Orders before being finalized to spot & address opportunities for improvement, assess and log notes about each accounts level of environmental commitment, identify gaps etc.- Perform Account Analysis - Run weekly reports from Quickbooks, put into excel to analyze trends, spot problems, opportunities and develop plans for proactive outreach for the week ahead.- Proactive Outreach: Call and email clients/customers/prospectives to help with any issues that have been identified.
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InternDuffy & Associates Design Build Sep 2017 - Dec 2017Toronto, Canada AreaWinner of Best of Houzz 2016 for Client Satisfaction.-provides construction management, design and consulting services. Duffy & Associates manages projects of many scales and across many building types — residential, commercial and institutional projects, from complete buildings to detailed renovations. - constantly pursues more effective ways to integrate design with construction: ideas with execution. -Employs green building practices and systems wherever possible, comprehensive consulting to best inform our clients’ understanding of, and opportunities to embrace green building solutions. Responsibilities include: Reporting directly to the Site Supervisor and/or the Project Manager. Perform tasks such as demolition, carpentry and finishing works, as well as other tasks as assigned by the management. -
Canvass DirectorEarthroots Apr 2017 - Aug 2017Toronto, Canada AreaEarthroots a grassroots conservation organization dedicated to the preservation of wilderness, wildlife and watersheds in Canada, with a focus on Ontario.-a strong advocate and agitator for wilderness preservation in Ontario, combining grassroots campaign strategies with effective research and educational programsMaintained an excellent knowledge of Earthroots campaigns and a personal canvass average above quota.Recruiting, interviewing, training and when necessary, dismissing canvassers. Training and supervising field managers. Maintaining positive crew dynamics and morale. Providing on-going training for the canvass crew -
Tree PlanterApex Reforestation May 2015 - Aug 2016British Columbia, CanadaKnowledge of tree species and forest management.Planted in inclement weather conditionsPerformed heavy lifting (up to 70 lbs) safe hauling, loading and unloading trucks and trailersWorked long daysMonitored tree quality and land density to ensure planted trees had optimal opportunity for growth.
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Insurance AssistantMarsh Jan 2016 - Apr 2016Toronto, Canada AreaAssisted client representatives with projects and casesHelped organize clients claims and insurance policiesFiling both online and client folders -
Environmental TechnicianGfl Environmental Inc. Sep 2014 - Dec 2014Ontario, CanadaPrepared and collected both soil and water samples to ensure each sample was compliant with production verification proceduresPerformed site maintenance to comply with Environmental compliance approvalPerformed data entry for Bio cell progress monitoring & Storm water management pond discharge
Mike Hucko Skills
Environmental Awareness
Teamwork
Time Management
Nonprofit Organizations
Fundraising
Community Outreach
Data Analysis
Data Entry
Research
Mike Hucko Education Details
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Honours Environment & Business, Co-Operative Program -
Teaching English As A Second Or Foreign Language/Esl Language Instructor -
Faculty Of Native Studies
Frequently Asked Questions about Mike Hucko
What company does Mike Hucko work for?
Mike Hucko works for Kira Talent
What is Mike Hucko's role at the current company?
Mike Hucko's current role is Client Success | Sales | Account & Project Management.
What is Mike Hucko's email address?
Mike Hucko's email address is mi****@****ice.com
What schools did Mike Hucko attend?
Mike Hucko attended University Of Waterloo, Ontario Institute For Studies In Education Of The University Of Toronto, University Of Alberta.
What skills is Mike Hucko known for?
Mike Hucko has skills like Environmental Awareness, Teamwork, Time Management, Nonprofit Organizations, Fundraising, Community Outreach, Data Analysis, Data Entry, Research.
Who are Mike Hucko's colleagues?
Mike Hucko's colleagues are Esha Afzal, Melanie Ballyk, Declan O'donnell, Nicolo Orlando, Mike Kelly, Szilvia Diana Palmai, Maya Cress.
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Software Developer At Wipelot Iot | Undergraduate Researcher At Istanbul Technical University | Software Team Lead At İtü CezeriIstanbul, Türkiye
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